Rick Hendrick Dodge Chrysler Jeep Ram

I purchased my van from Hendricks Dodge thirteen years ago and have always appreciated both the competent and the Friendly service. Please don't change anything. M.B. MacGregor ago and have always appreciated both the competent and the Friendly service. Please don't change anything. M.B. MacGregor More

Repair was warranty work after waiting for an ordered part. Installation was accomplished in a timely manner and Harry Evans was his usual competent self in handling the particulars. part. Installation was accomplished in a timely manner and Harry Evans was his usual competent self in handling the particulars. More

I am welcomed in the service center by Clark as though I was his family. I brought My mother's auto there with problems, being she was 80, he explained to her the items which needed to be repaired and he to was his family. I brought My mother's auto there with problems, being she was 80, he explained to her the items which needed to be repaired and he took the time to treat her with SUCH KINDNESS. I only go to Clark as a Service Writer. More

The reason for my ratings for this dealership is because i am able to walk in and get a friendly smile and hand shake from Clark Fanning. He is the only one I will deal with in the service department. i am able to walk in and get a friendly smile and hand shake from Clark Fanning. He is the only one I will deal with in the service department. More

My husband and I had visited many car dealerships for the past 4 months. One afternoon, we decided to try going to another town to look for a vehicle. On our way, we decided to stop in at Rick Hendrick Dodge past 4 months. One afternoon, we decided to try going to another town to look for a vehicle. On our way, we decided to stop in at Rick Hendrick Dodge/Chrysler/Jeep (there is a difference). We were expecting to just drop in, get a price quote and continue on. Then we met John Putzi and Cedric Toomer. They were GREAT! It was late in the afternoon, we expected attitudes of "impatient, tired, ready to go home, hurry up, take it or leave it" but John and Cedric blew those expectations out of the water. They were so friendly, welcoming, energetic, eager to help, and they both went above and beyond to help us find a vehicle. We received excellent customer service from John and Cedric and we really appreciate all of their help. We look forward to doing business with them and the company in the future. We would definitely recommend this dealership to our friends, family and associates. Thank you again, Sincerely, The Bellah's More

Clark was so helpful - he came across the street in his own car to pick me up at the dentist office so i wouldn't have to sit in the sun in 100 degree weather! The driver of the customer service vehicle w own car to pick me up at the dentist office so i wouldn't have to sit in the sun in 100 degree weather! The driver of the customer service vehicle wasn't available... Clark was very nice to me and I appreciate his time and effort to take care of me. More

Excellent service. Professional, courteous, knowledgeable. Prices very reasonable. Will definitely buy again! Cedric is a world class salesman. I would recommend him to all my family and fr knowledgeable. Prices very reasonable. Will definitely buy again! Cedric is a world class salesman. I would recommend him to all my family and friends! More

Rick Hendrick and his staff are an exception to the dealership experience! Harry in service is outstanding and makes the service experience a pleasure. dealership experience! Harry in service is outstanding and makes the service experience a pleasure. More

When i went in Ms.Roman greeted me, we got down to nitty When i went in Ms.Roman greeted me, we got down to nitty gritty, a deal was struck and I was not held at the dealership for a long period of time. When i went in Ms.Roman greeted me, we got down to nitty gritty, a deal was struck and I was not held at the dealership for a long period of time. She knew exactly where I was coming from and she ran with it. No rigga marow, straight and to the point. I would recommend this Consultant to any body who mentions this dealership. More

I had a 10 AM appointment for an oil change. Te I had a 10 AM appointment for an oil change. Te dealership even called the day before to remind me. I was travelling through and stressed the need I had a 10 AM appointment for an oil change. Te dealership even called the day before to remind me. I was travelling through and stressed the need to get done quickly. I did not get out of there until after 12 PM noon. Two hours for an oil change?? Really?? I could have installed a new engine by then. The service manager was very apologetic, a very nice young man and it was not his fault. Other folks in the waiting area were also complaining on how long the "Express" oil change was taking. I also felt that as I had made an appointment a week ahead of time, my oil change should have been moved ahead of others that just drove up. That is the one thing the service manager should have done. More