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Rick Hendrick Dodge Chrysler Jeep Ram

Charleston, SC

4.5
420 Reviews

1468 Savannah Hwy

Charleston, SC

29407

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Showing 420 reviews

August 18, 2011

Harry is wonderful as usual! I love the staff. The renovations are nice. However, the waiting area is freezing cold!! Even with the extreme heat this summer...its still way too cold. Other than tha More

by aclavern33
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Harry
Sep 16, 2011 -

Rick Hendrick Dodge Chrysler Jeep Ram responded

Thanks for reviewing us! We'll be sure to check the thermostat and make sure we're not on icebox. It's hard to adjust such a large building when the weather changes day to day but we'll try to find a happy medium for you! Glad to hear you are liking the renovations! Thanks again!

August 17, 2011

Never greeted when you pull up...you're expected to find someone to help you. Audrey was great about calling me and finding me a coupon (I wasn't there for breaks but an oil change & engine light) for gett More

by Gail Gilbert
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Audrey
Sep 27, 2011 -

Rick Hendrick Dodge Chrysler Jeep Ram responded

First, I would like to apologize for any inconvienence or problem that you may have had. We take great care in making sure that matters like this are properly taken care of. I know that our Service Manager Curtis contacted you and discussed any issues that you may have had. Please let us know if there is anything else we can do for you. We look forward to serving you in the future.

August 15, 2011

Mr. Al Fanning and team did an outstanding job this past weekend. Will be back for future needs and will recommend this company to my family and friends... More

by rogueleader
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mr. Al Fanning
Sep 16, 2011 -

Rick Hendrick Dodge Chrysler Jeep Ram responded

Thanks for reviewing us! Glad to see Al and our team hit the mark for you! Thanks again and let us know if there's anything else we can help you with!

August 13, 2011

Harry, with the service department took our car, gave us a ride home and back with Mike(excellent employee, fixed our car fpr a great price and everything is doing great. Thanks for the service and work! More

by jackt56
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Harry
Sep 16, 2011 -

Rick Hendrick Dodge Chrysler Jeep Ram responded

Great to hear! It's always awesome to see our staff is going above and beyond. Thanks for reviewing us and please let us know if there's anything else we can help you with!

August 13, 2011

When I first arrived Harry did a thorough walk around the vehicle. He pointed out that it is time for new tires (only rear, though he could have tried to sell me 4). Then he quickly walked my paperwork right More

by kkowalchick
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Harry and the Quick lube crew
Sep 19, 2011 -

Rick Hendrick Dodge Chrysler Jeep Ram responded

Glad to hear you had a great experience in our service department with Harry and that you're liking the new waiting lounge! Thanks for reviewing us - we appreciate it! :)

August 12, 2011

I was in a bind as far as time because I was on vacation but they got me in and out and shuttled me to a tour I had set up and was afraid I was going to miss. I really appreciated the fact that they took m More

by veshannah
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shaun
August 11, 2011

Cedric was the consimate professional. He worked extremely hard to get me the best deal possible. He was caring and knowledgable and truly cared about the service he was giving. I would reccommend t More

by citadelgrrl05
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cedric Toomer
Sep 19, 2011 -

Rick Hendrick Dodge Chrysler Jeep Ram responded

Thanks for reviewing us! Glad to see you had a great experience at our dealership and that Cedric was there for you throughout the process. Let us know if there's anything else we can help you with :)

August 11, 2011

Will not buy another vehicle from this establishment. Service department is lackluster, to say the least.. They "fixed" my car at an inflated price only to have it "die" again the next day due to their i More

by thurscw
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service Dept
August 04, 2011

I came to the dealership with the fact I had a noise. I had already taken the vehicle to my local mechanics and they couldn't help me. Harry was friendly and helpful, but also upfront with me about every More

by Kimblouin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Harry Evans
Sep 19, 2011 -

Rick Hendrick Dodge Chrysler Jeep Ram responded

Awesome to hear you had a great experience with Harry and our service department and that you're confident in choosing Jeep over Toyota! Between us, you made the right choice! :) Thanks for you review! Let us know if there's anything else we can help you with!

August 04, 2011

Everyone was very friendly and they took care of my car quickly.Plus the price was very nice too. They mail me coupons, which helps. More

by braxton_williams
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
cedric toomey
Sep 19, 2011 -

Rick Hendrick Dodge Chrysler Jeep Ram responded

Thanks for reviewing us! Great to see you had a good experience with Cedric and our service department! Please let us know if there's anything else we can help you with!

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