Rick Hendrick Dodge Chrysler Jeep Ram
Charleston, SC
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Was traveling thru the area when my airbag light came on, 2012 Dodge Challenger, I needed to be in Florida that day and Harry got me in and out and taken care of... not many businesses would do that, and not 2012 Dodge Challenger, I needed to be in Florida that day and Harry got me in and out and taken care of... not many businesses would do that, and not being from the area nor a customer, they treated me think I was. I wish I lived in Charleston! More
Our experience with Don Staton and everyone at Rick Hendrick Dodge Chrysler Jeep was one of our best car buying experiences in 20 years. Don was recommended by a Friend and we will recommend Don and Ri Hendrick Dodge Chrysler Jeep was one of our best car buying experiences in 20 years. Don was recommended by a Friend and we will recommend Don and Rick Hendrick Dodge to all of our friends and co-workers. We didn't find the car we were looking for on their lot but Don took us inside and looked online to see all of Hendricks used Mustangs for sale and found us the perfect one 200 miles away, within 2 days our car was here and it was just as we expected, with no hassles at all. Thanks More
This was the best car buying experience we had. When we arrived the car was ready and the paperwork took less than 5 minutes! We are so please with the experience we are recommending the dealer to all our arrived the car was ready and the paperwork took less than 5 minutes! We are so please with the experience we are recommending the dealer to all our friends and family. The sales staff we dealt with were knowledgeable and friendly. More
Boarding ship for vacation on my to Charleston car overheats, parked it and when came off ship took to Rick Hendrick, Shawn rocks!!! great example of great customer service overheats, parked it and when came off ship took to Rick Hendrick, Shawn rocks!!! great example of great customer service More
It is a wonderful feeling to have a dealership I can trust and have confidence in. I recently took my Chryslaer Sebring in for routine maintenance. While it was there one of the technicians found what c trust and have confidence in. I recently took my Chryslaer Sebring in for routine maintenance. While it was there one of the technicians found what could have been a very costly problme if left undone. It required a part to be ordered. My service consultant, Harry Evans fully explained the problem to me and when I gave the ok he immediately ordered the necessary part( a Valve cover) The one on my car was cracked. Harry told me he would need to keep the car for a couple of days until the part arrived and could be repaired. He offered me a courier ride home and also offerd to get me a rental car if needed at his cost. I appreciated the offer it wasn't necessary since I own a second vehicle. Harry kept me fully informed on the progress of the part.. and upon repair he called me immediatly. He even offered to stay late if I couldn't get there before closing time. I can't say enough good things about the way I was treated at that dealership. Everyone was friendly and all of them had a ready smile and a kind word. The Chrysler Corporation and Rick Hendrick can be proud of this service department. They were good to me so I felt compelled to write this evaluation on just how well I was treated. I would reccomend them to anyone. Sincerely, Frank O. Hunt 865 Wellington Drive Charleston, SC 29412 e-mail frankohunt@hotmail.com More
My Husband and I have purchased Dodge Caravans from Rick Hendrick since the late 1980's. We keep returning to purchase our vans because of the quality and workmanship of the service department. They are a Hendrick since the late 1980's. We keep returning to purchase our vans because of the quality and workmanship of the service department. They are always fair, friendly and efficient. They go above and beyond to make sure things are done right and they work to give us the best advise on the proper maintenance of our vehicles. We will return when it is time to purchase a new vehicle. More
We brought our Dodge Grand Caravan in with a suspected faulty alternator. This alternator was replaced 9 months ago by Rick Hendricks, and was 2000 miles out of warranty. We were expecting a bill in the faulty alternator. This alternator was replaced 9 months ago by Rick Hendricks, and was 2000 miles out of warranty. We were expecting a bill in the $300 - $400 range, so we were pleasantly surprised when our bill totalled $40.00--a wonderful blessing to us! Thanks to Harry Evans and Mopar for this Goodwill(not sure if this is the right term) repair! We are so grateful! More
This dealership has always been my favorite. I just purchased my 4th and 5th cars from them and they are always so friendly and not pushy like other places. I always recommend this dealership to all of purchased my 4th and 5th cars from them and they are always so friendly and not pushy like other places. I always recommend this dealership to all of my friends. More
The employees are always super nice. Not a fan of my particular car and would never buy one again, BUT love the customer service of the service department. particular car and would never buy one again, BUT love the customer service of the service department. More
By far the best experience I have had in the past 3 years of owning my Sprinter. Our business is dependent on moving From Dr's office to Dr's office, that is how we make money. Harry was able to schedule our of owning my Sprinter. Our business is dependent on moving From Dr's office to Dr's office, that is how we make money. Harry was able to schedule our extensive list of service items for a Friday afternoon when we were not scheduled to see patients, and had ALL of the work completed so that we had no down time! That to us is priceless. Thank you and we will be life long customers for our business and possibly personal uses. 3D Too You...Warmest Regards, Chris Brower 3D Imaging www.3dct2u.com 843-367-9153 More