Rick Hendrick Dodge Chrysler Jeep Ram

Very poor follow-up. I was a return customer who just bought a Challenger RT classic 2 months prior and was looking to make a 2nd purchase of a Charger or Challenger sca I was a return customer who just bought a Challenger RT classic 2 months prior and was looking to make a 2nd purchase of a Charger or Challenger scat pack. I had a pretty reasonable pre approval but they would rather hold onto a car that has sat on their lot for over 90 days than drop it enough to fit into my requirements. We all know what they actually have in trade-in's, so it was a slap in the face when they refused to budge or even try to work with me. Keith Harvey all but avoided my calls and only talked to me one time. I had to search their inventory to find one close to my budget, then they acted like they didn't want to sell that one to me. Then ironically it was stolen from the lot. I filled out the credit app on one black one, and was pre-approved for it, went back and forth with the salesman David Gross on it, then was informed they sold it after I started the deal the day before. So they sold it out from under me. The one that was stolen, David told me "they are not going to repair it using insurance, they are going to repair it in-house so it doesn't get a ding on its title and tac the cost onto the car" effectively putting its price out of my range and cheating the public on the fact the car has had damage. Vin#2C3CDXGJ2FH860628 Watch out public, this blue scat pack has been stolen, damaged, recovered, and repaired. This organization has no ethics or integrity. I will do everything within my scope to file this review on every review site in the web to make sure nobody goes through what I went through with this underhanded organization. Carl Conley Charleston, SC More

They did a great job. They take care of all of my vehicles and sales. They take care of all of my vehicles and sales. More

My salesperson, Damion Clarke was great. He was thorough and polite, he made sure I understood all the features of my new truck. Thanks Damion. He was thorough and polite, he made sure I understood all the features of my new truck. Thanks Damion. More

Wesley Myers was SUPER EASY to work with. Was able to text Thursday to get a trade in rough estimate and figure out financing. Made an appt for Friday and he had the car we wanted to look at Was able to text Thursday to get a trade in rough estimate and figure out financing. Made an appt for Friday and he had the car we wanted to look at pulled right up front. We looked at other vehicles and once we found the one we loved it was a very smooth easy process. This is the second vehicle we’ve purchased from this dealer- will definitely not go anywhere else in the future! Wesley made it a very fast easy process!! More

This dealer has helped us with my daughters Jeep and now I have a Gladiator the service I have received from the purchase of my Gladiator to the oil changes,parts and tire rotation has been top notch! Thank I have a Gladiator the service I have received from the purchase of my Gladiator to the oil changes,parts and tire rotation has been top notch! Thanks again! More

Customer service at Rick Hendrick Jeep on Savannah Highway has always been excellent when I take my Jeep for maintenance. Today, a very nice gentleman named Cooper was my go to person. He was very pro Highway has always been excellent when I take my Jeep for maintenance. Today, a very nice gentleman named Cooper was my go to person. He was very professional, knowledgeable, had a friendly personality and great to work with. At my next visit at RH Jeep, I will ask for Cooper to help with the service of my Jeep..Thank you RH and Cooper. B Cormany More

Cooper Carmichael is so helpful in Service Dept. I feel a trust with him. I just bought my new grand Cherokee long … And a bit rusty with all the technology. He is so patient. And knowledgeable I feel a trust with him. I just bought my new grand Cherokee long … And a bit rusty with all the technology. He is so patient. And knowledgeable and explains the issue you have so anyone can understand. More

Great experience with Salesmen -Mr Bennett Ordered Jeep And delivered to dealership and next day met Snd paperwork ready - signed and sent to Husband that was on ship in San Diego CA Once complete with And delivered to dealership and next day met Snd paperwork ready - signed and sent to Husband that was on ship in San Diego CA Once complete with husband sent back & Jeep is ours Love the Jeep Great work and would buy again from Rick Hendrick More

Great place to buy a new vehicle. Dan Mills is the salesman to go see. Dan Mills is the salesman to go see. More

I have gotten my car serviced here several times. It’s always a great experience with pleasant staff that help the time fly by. I believe the last time I was there I was speaking to a gentleman named It’s always a great experience with pleasant staff that help the time fly by. I believe the last time I was there I was speaking to a gentleman named Johnny. He was so kind and answered many of my questions regarding trading my car in, leasing options, etc while I was waiting for my car to be completed. Customer service like that is hard to come by these days! More