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Rick Hendrick City Chevrolet
Charlotte, NC
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970 Reviews of Rick Hendrick City Chevrolet
Joey helped me buy my two tone Trailblazer. I wanted the sterling gray with a white top and he found me exactly that! He was so kind and professional. Derrick did my financing and treated me so I wanted the sterling gray with a white top and he found me exactly that! He was so kind and professional. Derrick did my financing and treated me so well! And Scott made it all possible for me to get exactly what I wanted. I cant thank these boys enough for all that they did for me. Thank you so much! More
Fourteen years ago, I purchased a car from City Chevrolet. The car I purchased has been an excellent car. Recently, I have had to have some recent repairs to it, which were very expensive. I was Chevrolet. The car I purchased has been an excellent car. Recently, I have had to have some recent repairs to it, which were very expensive. I was forced to make a decision as to whether it was more cost effective to repair my car or purchase another one. After weighing my options, I decided that the purchase of another car was in my best interest. I recently purchased a new car from City Chevrolet and to say that I had a pleasurable experience would be a huge understatement. Car buying can be stressful and overwhelming. However, the whole process ran a lot smoother because of the service I received from three people. First off, let me start by saying a heartfelt thank you to Saverio Longobardo for serving my Impala for the past 14 years. I have always found Saverio to be patient, knowledgeable, friendly, professional and someone who would do whatever he could to assist me with not only repairing my car but also in helping me keep it in tip top shape. Whenever I had questions, he patiently provided answers. Thank you Saverio. I will continue to bring my new car to you for service and/or any needed repairs. Secondly, let me say thank you to Andy Schneider. Andy was the salesman who assisted me with my car purchase 14 years ago, and when I went in to look at cars, I learned that he was still at Rick Hendrick. Andy is awesome in every way. He remembered me and did so much to help me get into another car. Andy, thank you for everything you and your team did to help me get into a car I could afford. Third, let me say thank you to Joey Battoglia. Joey, thank you, thank you, thank you. You are awesome. You spent a considerable amount of time with me in showing me cars, test driving them and in explaining the pros and cons of leaving vs. buying. You went above and beyond to help. As I am writing this, I am finding it difficult to find the words to adequately let Saverio, Andy and Joey know how appreciative I am of all the three of you did for me. If there were 10 stars available for a rating for the three of you, I would give you an 11. Customer service in this day and age is becoming increasingly hard to come by. However, the three of you have proven to me that it still exists and it exists in abundance. Thank you so very much. Cathy S. More
I had the pleasure of working with Kyle Andes at Rick Hendrick City Chevrolet and I can't recommend him highly enough! From the moment I walked in, Kyle made me feel at ease with his friendly and profess Hendrick City Chevrolet and I can't recommend him highly enough! From the moment I walked in, Kyle made me feel at ease with his friendly and professional demeanor. He took the time to understand exactly what I was looking for in a vehicle and worked tirelessly to find the perfect match. Kyle was extremely knowledgeable about the cars I was interested in, answering all my questions with thorough and honest explanations. He never pressured me into any decision, which made the whole experience stress-free and enjoyable. What really set Kyle apart was his dedication to customer satisfaction. He went above and beyond to make sure I was comfortable with the entire process, from test-driving the car to handling the paperwork. His attention to detail and genuine care for my needs made this one of the best car-buying experiences I’ve ever had. If you're in the market for a car, I highly recommend reaching out to Kyle Andes at Rick Hendrick City Chevrolet. You won’t find a better car salesman who truly cares about delivering outstanding customer service. More
This dealership is unethical. They called me with an offer for my Corvette. Talked to me for. Whole week and finally when it came down to sell my car. They called and said they ca They called me with an offer for my Corvette. Talked to me for. Whole week and finally when it came down to sell my car. They called and said they cant take it and it was an error on their part to offer the value. This is the most unprofessional and unethical delaership i have everr been to. Liars! liars! liars. Dont trust them More
I recently had an outstanding experience at City Chevrolet , and I can't recommend them enough! From the moment I walked in, I was greeted with a warm welcome and excellent customer service. Andrea Chevrolet , and I can't recommend them enough! From the moment I walked in, I was greeted with a warm welcome and excellent customer service. Andrea Arguello amazing! She was knowledgeable and genuinely cared about finding the right vehicle for me. When I walked in there I was expecting a no and with the mind that it couldn’t be done, but they definitely said otherwise. She took the time to answer all of my questions, without ever feeling pushy. I felt completely at ease throughout the entire buying process with Andrea. If you are in the process of buying come see them and ask for Andrea! More
Respectful, responsive, and knowledgeable sales team. Jason Wick and Rick Accurso did an excellent job of presenting the car [2025 Corvette], communicating, and answering questions. Hiram Lowery profes Jason Wick and Rick Accurso did an excellent job of presenting the car [2025 Corvette], communicating, and answering questions. Hiram Lowery professionally represented City Chevrolet's Finance department. We had follow-up question after the sale that were handled promptly upholding the City Chevrolet standard. More
While shopping around for a 1-Ton Truck in my local area of Chesapeake, VA, I ultimately decided on the Chevrolet 3500 4x4 Silverado High Country. Being less than satisfied with the local area Chevrolet sa of Chesapeake, VA, I ultimately decided on the Chevrolet 3500 4x4 Silverado High Country. Being less than satisfied with the local area Chevrolet sales tactics, I got online and connected with Rick Hendrick City Chevrolet in North Carolina (NC) to explore opportunities. I was contacted by Andy Snyder, City Chevrolet Sales Manager and following a 15-minute phone discussion, which never felt like a driven sales call, Andy targeted-in on the exact truck my wife and I wanted to test drive and arranged the truck movement from their South Carolina location to NC. Leading up to my 5 1/2-hour drive, Chesapeake VA to Charlotte NC, to test drive this truck, Gralyn Sanders, Sales Representative, extended this wonderful City Chevrolet sales experience by updating me with notifications on this truck's arrival from their South Carolina location. Gralyn provided my wife and I with a truck arrival 360-video presentation and set up my test drive arrival date and with ample time to provide a comprehensive demonstration of all truck features, which included setting-up and explaining how to use the Chevrolet app on my iPhone upon purchase. Takeaways, " Rick Hendrick City Chevrolet Delivered “My Best Vehicle Purchase Experience Ever." I drove 5 1/2 hours from VA to NC to avoid the local Chevrolet Dealership. Andy Snyder’s genuine character, "Earned my TRUST" over a phone call. Moreover, in the days leading up to my first test drive, Gralyn's customer care, knowledge of this truck's features, and patience to explain each feature sealed this purchase with my signature. The cohesiveness of customer sale-to-purchase experience, at the Rick Hendrick City Chevrolet location, is obviously due to the pride Andy puts into coaching and mentoring his Sales Representatives that delivered the ultimate customer new truck purchase experience. More