Rick Hendrick City Chevrolet
Charlotte, NC
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903 Reviews of Rick Hendrick City Chevrolet
Garret was great with following up and checking every option out for me for my upcoming purchase. By the way I got the best deal anyone can ask for, went home to CELEBRATE. option out for me for my upcoming purchase. By the way I got the best deal anyone can ask for, went home to CELEBRATE. More
Christopher Morgan was 1 of the best salesmen I ever dealt with. He went the extra mile to make sure that I was satisfied and taken care of. Satisfied and dealt with. He went the extra mile to make sure that I was satisfied and taken care of. Satisfied and More
Overall I was in and out of the dealership with a new car in under 3hrs. Everything and everyone was super easy to deal with and the whole process was made very simple. in under 3hrs. Everything and everyone was super easy to deal with and the whole process was made very simple. More
Most enjoyable and pleasant auto buying experience I’ve ever had. Staff was remarkable! We were treated as friends and not just customers! My salesman has the coolest hair ever lol ! We enjoyed everyone’s ever had. Staff was remarkable! We were treated as friends and not just customers! My salesman has the coolest hair ever lol ! We enjoyed everyone’s company as we were working the deal ! More
Called this morning to essentially buy a car. I'm in Ohio so I offered to put $5K just to hold the car so I could go on Saturday and complete the paperwork and take the car home. Sent preapproval letter for so I offered to put $5K just to hold the car so I could go on Saturday and complete the paperwork and take the car home. Sent preapproval letter for financing at noon. Did not receive a confirmation ping back so I called at 5 pm. Come to find out they sold the car I wanted. Empty and shallow apologies are what I proceeded to receive from my salesmen. I had to call them to find out the car had been sold out from under me. The salesmen offered for me to speak to the manager but for what? The same manager he had to consult this morning to see if they would accept my $5K security deposit. Why didn't the manager call me to apologize for the situation. The manager knew I was coming from Ohio and was a guaranteed sale. How can you trust what is told to you here? I was told my offer was acceptable by the same manager who allowed the car to be sold. Really? Left hand doesn't know what the right hand is doing? Beyond disappointed. Disappointed that I was valued so little as an online customer out of state. I was buying the car. I wasn't looking at it. I was traveling 3 states away to buy it. I was a guaranteed sale and willing to put $5,000 down to guarantee my purchase. Too bad being 1st doesn't matter at this dealership. I'm in shock still that this all happened. Apologies don't mean anything when you sold the car I should have been able to buy. More
They did it again! This is the SECOND car I've purchased from this dealership and every time its a great experience. They really know how to take care of their customers. Christopher Sykes in sales and Bra from this dealership and every time its a great experience. They really know how to take care of their customers. Christopher Sykes in sales and Brandon in finance were able to get me in and out of there in record time. Buying a car should be easy and I appreciate when a dealership gives me that kind of experience. Thanks again RICK HENDRICK city Chevrolet Ill be back in 6 to 12 months when I am ready for the next step in my vehicle purchase. More
Hands down one of the best experiences I have ever had and it is directly because of the Sales representative that was assisting me Mark Chaykovskiy. Went above and beyond to provide the absolute best cus and it is directly because of the Sales representative that was assisting me Mark Chaykovskiy. Went above and beyond to provide the absolute best customer service and assistance I personally have ever received when purchasing a vehicle. Outstanding communication and worked extremely hard to ensure that I was able to buy the car that I wanted as well address every single one of my concerns and made sure I was satisfied. Incredibly appreciative and grateful for all of his assistance and for making the purchasing process as painless as possible More
Jay clip gave me excellent service with a friendly attitude nothing but great vibes 💯 highly recommend u ask for him if your looking for a vehicle attitude nothing but great vibes 💯 highly recommend u ask for him if your looking for a vehicle More