Rick Hendrick City Chevrolet
Charlotte, NC
Filter Reviews by Keyword
By Type
903 Reviews of Rick Hendrick City Chevrolet
The staff at Rick Hendrick City Chevrolet is very friendly and helpful. It was very apparent during my dealings with the parts department and the dealership's executive assistant that the dealership friendly and helpful. It was very apparent during my dealings with the parts department and the dealership's executive assistant that the dealership values its customers greatly. Thanks. More
Hands down a great experience! I ordered a new Silverado, this being the first new truck I ever ordered, the process was smooth and efficient. Nick Stanislawski was great to deal w I ordered a new Silverado, this being the first new truck I ever ordered, the process was smooth and efficient. Nick Stanislawski was great to deal with. He provided timely updates, went the extra mile to answer any question I had and provided overall outstanding customer service. Scott Moore was also excellent in providing quality customer service and guidance throughout my first new truck purchase. Overall the dealership has been great to deal with. They dont charge "market adjustments " like so many others, have reasonable dealer fees and are transparent on their pricing. They also have a generous allocation which allowed me to order and build a new truck from the factory, in a timely manner, even with the current constraints that are so common now. I have a dealer here in my hometown, 400 miles away, and ordered my truck from City Chevrolet due to the reasons mentioned above. I highly recommend this dealership. More
Absolutely the best experience we have had purchasing a vehicle. We purchased this truck knowing we live 2200 miles away from our home. When we arrived at the dealership we experienced absolute professio vehicle. We purchased this truck knowing we live 2200 miles away from our home. When we arrived at the dealership we experienced absolute professionalism but was even more impressed with how genuine they were to us. We had numerous individuals stop by and visit with us - welcoming us and were so kind. Our salesman - Chris Morgan was the best, from the very beginning - ordering the truck, keeping us informed all along the way to the final purchase. In fact, it was how Chris first worked with us over the phone that helped us select this dealership. This dealership and Chris is #1 in our books. More
Entire Staff did an incredible job handling my trade and helping me get into a 2022 Silverado. Kept me updated and everyone I worked with throughout the whole process was very professional! Top notch servic helping me get into a 2022 Silverado. Kept me updated and everyone I worked with throughout the whole process was very professional! Top notch service with awesome employees. From the GM taking time to introduce himself, to the sales manager to Taylor Earnheart leading me through every step of the process. Hats off to everyone at City Chevrolet! Great Experience!! More
Alexis Daniels is amazing! I contacted her in hopes to find our perfect 2022 Chevrolet Tahoe. I was very specific in what trim, color, options, and specifications, and she not I contacted her in hopes to find our perfect 2022 Chevrolet Tahoe. I was very specific in what trim, color, options, and specifications, and she not made it happen, but she stayed in touch with us during production of our vehicle, and we even got it ahead of schedule! We could not be happier with our experience at City Chevrolet! Whatever you are paying her for her hard work, its not enough! She is amazing!! Thank you again, Alexis for everything! I'm sending all my friends who are in the market for a new car to YOU! We are so happy!! More
I can’t say enough about Chris Morgan and the team at City Chevrolet. I met Chris one morning to take a look at a new Suburban. I was in a hurry to buy one but they are in very short supply. As luck wou City Chevrolet. I met Chris one morning to take a look at a new Suburban. I was in a hurry to buy one but they are in very short supply. As luck would have it Chris had a buyer drop out and he called me right away. Not only was it a Suburban but Chris took the time to review his notes from our meeting and check them against the spec sheet to make sure it would be something I was interested in. It was a perfect fit. I went later that evening and filled out the paper work. The dealership gave me a fair value for my trade and made everything so easy. It was a great experience and the car even showed up earlier than expected. Chris took the time to make sure I had everything set up on the app and car. He is a great person and a true professional. More