Rick Hendrick Chevrolet of Buford

This location paired good service, up to par staff, and a good product. I would recommend the location to friends, family, and anyone in the area. good product. I would recommend the location to friends, family, and anyone in the area. More

I had an excellent experience and the service was great. As a first time car buyer, I was weary about the car buying process in general; but after several talks with my representative, I felt comfortable an As a first time car buyer, I was weary about the car buying process in general; but after several talks with my representative, I felt comfortable and assured. I was able to get an awesome car for a reasonable price. Now, I have a new car that I'm proud of and a dealership that i will always recommend! You never forget your first! More

Liars.. Called ahead and verified make and model of car I was interested was on the lot. After telling them I would be driving 25 miles to get to them They ASSURED ME they had MANY of them available for me was interested was on the lot. After telling them I would be driving 25 miles to get to them They ASSURED ME they had MANY of them available for me to test drive. Got there and after stalling and trying to get me to look at a different car they said they didn't have what I wanted to see on the lot! So depressing that this dealership lived up to the poor reputation that dealerships always lie just to get you in the door....... More

this dealer advertised a particular vehicle in their ads and I called and scheduled a viewing and drove 120 miles to look at it . When I got there they told me they had just sold the vehicle. I have been f and I called and scheduled a viewing and drove 120 miles to look at it . When I got there they told me they had just sold the vehicle. I have been following the ad and it is still posted on cars.com and autotrader. It has been almost a month since I was there and I called again and the salesperson stated that they still have and wanted to schedule a time for me to view it again. This is just a ploy to get you in the dealership to sell you something you don,t want. They should not be able to advertise a vehicle they no longer have or maybe never had in stock. More

First visited another Hendrick dealer who was worse in Duluth they promised to make it better at this one but it was more of the same dishonesty at its finest. We came to ourchase same car which we had pr Duluth they promised to make it better at this one but it was more of the same dishonesty at its finest. We came to ourchase same car which we had previously seen and wrote up deal car had to be brought from another city so we had to rely on online description and promise of inspection upon arrival by their certified staff. While waiting for car to arrive they started advertising it online for $300 less than we paid. When car arrived we were told it went through inspection but back tires were almost bald, 3 of 4 speakers were blown out, there was a leak in windsheild washer fluid, and various other scratches which were not visible or described when we purchased. We were basically told sorry when we tried to address the issues. Then 3 weeks later we went to get tag and they had not done the emissions which is the law to do so in our area. Very disappointed would never shop here again More

Worst experience ever. Called ahead to make sure they still had the car I had seen online they checked and said YES we will have it waiting when you arrive. When I arrived waited 30 minutes for them to t still had the car I had seen online they checked and said YES we will have it waiting when you arrive. When I arrived waited 30 minutes for them to tell me NO we don't have the car and then brought around 2 more expensive cars for me to look at. They lied the car was never there just wanted to get me in to look around. If they will lie about having a certain car what else will they lie about? I would never waste my time and return there. More

AFTER GOING TO A COUPLE OF PLACES AND GETTING TURNED DOWN AFTER GOING TO A COUPLE OF PLACES AND GETTING TURNED DOWN LEFT AND RIGHT. I WAS ON MY WAY BACK HOME. I HEARD THE ADVERTISEMENT FROM RICK HENDRICKS C AFTER GOING TO A COUPLE OF PLACES AND GETTING TURNED DOWN LEFT AND RIGHT. I WAS ON MY WAY BACK HOME. I HEARD THE ADVERTISEMENT FROM RICK HENDRICKS CHEVROLET IN BUFORD ON THE RADIO SO I DECIDED TO GIVE IT ONE MORE TRY. I PULLED IN THE DEALERSHIP WITH MY 2001 HONDA CIVIC WITH 233,215 THOUSAND MILES, IT WASENT LONG BEFORE MITCHELL APPROACHED ME AND WELCOMED ME INTO THE DEALERSHIP. HE ASKED ME IS THAT CAR GOING TO BE OURS NOW, SO I LAUGHED, I TOLD HIM YOU WOULD GIVE ME $500 DOLLARS FOR THIS CAR. HE TOLD ME WHAT IF I TOLD YOU I COULD GET YOU $1500 FOR YOUR CAR. I EXPLAINED TO HIM THAT I WAS JUST TRYING TO LOOK AT THE INVENTORY AND WASEN'T TRYING TO BUY ANYTHING, BECAUSE MY CREDIT WAS VERY LOW AND I HAD NO DOWNPAYMENT. HE SAID THATS NOT A PROBLEM SIR WE WORK WITH 34 DIFFERENT BANKS AND GETTING YOU APPROVED IS MY JOB, HE SAID I DONT PROMISE YOU THAT I WILL GET YOU APPROVED BUT WHAT I CAN PROMISE YOU IS THAT I WILL WORK REALLY HARD FOR YOU. ALL I ASK IS FOR AN OPPORTUNITY TO EAR YOUR BUISSNESS AND MAKE THIS THE BEST CAR BUYING EXPERIENCE YOU'VE EVER HAD. SO, I GAVE HIM AN OPPORTUNITY. AFTER A SHORT PERIOD OF TIME HE CAME BACK WITH A SMILE ON HIS FACE GUEES WHAT I GOT YOU APPROVED CONGRADULATIONS. I HAVE THIS BRAND NEW CHEVROLET CRUZE FOR YOU LETS DRIVE IT. I DON'T KNOW HOW RICK HENDRICKS CHEVROLET DID IT BUT IM VERY HAPPY WITH THESE GUYS, THEY WORK REALLY HARD FOR YOU. WE DIDN'T GO THROUGH ALL THE BACK AND FORTH. IF YOU'R CREDIT CHALLENGED LIKE ME, IF ANYONE CAN GET YOU APPROVED IS THESE GUYS. THANK YOU MITCHELL FOR ALL YOUR HARD WORK, TELL BASIL THAT MY BROTHER IS COMMING THIS SATURDAY HIS LOOKING FOR A CAMARO. More

This is by far the worst GM dealership I have ever been to, very dis-honest and service is a joke, This is one of those places that if you have never owned a chevy vehicle before you would be very sorry yo to, very dis-honest and service is a joke, This is one of those places that if you have never owned a chevy vehicle before you would be very sorry you purchased anything from this dealership, GM itself is a great company but this dealership is a bad egg. If you don't believe me and have some money to waste then go ahead but don't say you have not been warned!!!!!!!!!!!!!!!!!!!! More

Special thanks to Neil Neptune for the great customer service that I was given when I purchased my car. The folks at Rick Hendrick Chevrolet in Buford are awesome. They worked hard to get me riding and a service that I was given when I purchased my car. The folks at Rick Hendrick Chevrolet in Buford are awesome. They worked hard to get me riding and all I can say is KUDOS to Neil and the rest of the Rick Hendrick family. More

BEST SERVICE EXPERIENCE EVER. RICK IS TRUSTWORTHY, (AS A SINGLE WOMAN WHO KNOWS NOTHING ABOUT CARS- THIS IS IMPORTANT!) FRIENDLY AND CONSIDERATE OF MY TIME. I WILL NEVER GO ANYWHERE ELSE! THANK YOU, RICK SINGLE WOMAN WHO KNOWS NOTHING ABOUT CARS- THIS IS IMPORTANT!) FRIENDLY AND CONSIDERATE OF MY TIME. I WILL NEVER GO ANYWHERE ELSE! THANK YOU, RICK G. More