Rick Hendrick Chevrolet Norfolk

Brought my 2023 Chevy Malibu in for a standard oil change and wow the service was stunning! My advisor Matthew Cyr was informative and they even did an inspection all around my vehicle and recommended some s and wow the service was stunning! My advisor Matthew Cyr was informative and they even did an inspection all around my vehicle and recommended some services that would improve the longevity of my car and even informed me how! The whole process was less than 30 minutes and boy were they busy. Thank you Rick Hendrick Chevy for taking care of my car and you definitely earned a life long customer More

I bought my 2020 Colorado new at Rick Hendrick and could not be happier. Outstanding sales and service departments. I trust them with all recommendations for maintenance. They are easy to work with, effic not be happier. Outstanding sales and service departments. I trust them with all recommendations for maintenance. They are easy to work with, efficient, professional and affordable. During my most recent service, my service advisor Grace was superb. She provided the highest quality support from check in through delivery, and kept me updated and informed on my truck's status. While other dealerships are difficult to contact, have long wait lists for service and extended wait time for repairs, Rick Hendrick takes excellent care of their customers. Highly recommended for sales and service! More

We had an amazing experience with Rick Hendrick Chevrolet! Walt Rein and Cameron Singleton knocked it all it of the park. From selection to closing the deal to making sure we were connected to all Chevrolet! Walt Rein and Cameron Singleton knocked it all it of the park. From selection to closing the deal to making sure we were connected to all of the features of our new vehicle before leaving! We purchased a beautiful new Tahoe and couldn’t be happier. They went out of their way to ensure we were 100% satisfied. They have customers for life! We recommend them hands down! More

I dealt with Walter Rein. He was very knowledgeable and patient. I had a lot of questions. He answered every one of them. I am very pleased with my purchase. I can't remember He was very knowledgeable and patient. I had a lot of questions. He answered every one of them. I am very pleased with my purchase. I can't remember everyone's name, but the rest of the staff was very friendly and pleasant too. I thank everyone! More

Walter Rein was very knowledgeable with what I wanted. He explained everything to me so I can understand. Thank you Walter. I will be referring you to my family and friends He explained everything to me so I can understand. Thank you Walter. I will be referring you to my family and friends More

Walter Rein was Fantastic! So was Maily! Thank you very much. Will go there again ! So was Maily! Thank you very much. Will go there again ! More

Service dept, Was terrible. 23 zo6 in for 1st oil change. Set appointment, arrived on time and was quoted 1 to 1.5 hrs. Was done in 3 hrs. Ok not big deal but should have checke 23 zo6 in for 1st oil change. Set appointment, arrived on time and was quoted 1 to 1.5 hrs. Was done in 3 hrs. Ok not big deal but should have checked their work. Drive home and start smelling oil. Figured they spilled it. Check over engine don't see any spills. Go to drive next time smell oil again. Check oil level and it is 3 inches overful. Call service dept and get passed around and ignored on hold. Checked my reciept and correct amount and type used, so they just filled out reciept, there is at least 3 extra qts in it. Corvette owners beware They are either not trained or don't care. More

Kind people, easy to work with. They answered all my questions I would recommend Walter Rein as a salesman They answered all my questions I would recommend Walter Rein as a salesman More

Walter Rein is very knowledgeable and shares it to make sure the right vehicle ends up with the right person! Highly recommend! Looking forward to my new Silverado! sure the right vehicle ends up with the right person! Highly recommend! Looking forward to my new Silverado! More

We were passing through Virginia looking for a chevrolet Trax and called multiple dealers with minimal luck. We called Rick Hendrick Chevrolet Norfolk and they had one on the lot. They got it ready for us s Trax and called multiple dealers with minimal luck. We called Rick Hendrick Chevrolet Norfolk and they had one on the lot. They got it ready for us so when we arrived we could take it for a test drive and then Conner and the rest of the sales team were very helpful through the process. More