Rick Hendrick Chevrolet Norfolk
Norfolk, VA
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Went in looking for new Chevy Equinox. Was greeted by Mr. Crismar who had a no pressure approach. He listened to what we wanted and why we were out looking for vehicles. He was exceptionally knowlegable and Crismar who had a no pressure approach. He listened to what we wanted and why we were out looking for vehicles. He was exceptionally knowlegable and professional. One of the best car buying experiences we have had. More
I am extremely pleased with purchasing my new Camaro at Colonial. Kenny was very friendly and helpful. He made the entire experience quick and easy. His VP Michael Blais was also great to work with. I had Colonial. Kenny was very friendly and helpful. He made the entire experience quick and easy. His VP Michael Blais was also great to work with. I had a trade-in with negative equity, so going in I knew that my situation was a bit difficult, but they were up for the challenge. Fortunately, we were able to come to a deal! When I'm ready for an upgrade I will definitely return to Colonial. I highly recommend Colonial to anyone interested in purchasing a vehicle. More
Mr. Powers true professional, very knowledgeble and understanding of what I wanted. Paint protection looks great, but still have an issue with a scape on inside of driver's door handle that the prot understanding of what I wanted. Paint protection looks great, but still have an issue with a scape on inside of driver's door handle that the protection was not able to cover. Have in the past and will in the future deal with your dealership and recommend to family and friends. More
This is the 7th vehicle my family has purchased from Colonial Chevrolet. We have been doing bossiness with this dealership for over 20 years. The biggest reason we continue to return is because of our S Colonial Chevrolet. We have been doing bossiness with this dealership for over 20 years. The biggest reason we continue to return is because of our Service Writer Peggy Erwin. She has always taken care of us and continues to treat us like family. As long as she is there we will be! The staff is professional and always courteous and does a great job. Thank you Don for all your help! Ron Morton More
Thank You for taking the time and making this purchase as smooth as possible. the whole process was easy and it didn't take all day to purchase a vehicle . I am now enjoying my new Chevy Cruze. My god bless smooth as possible. the whole process was easy and it didn't take all day to purchase a vehicle . I am now enjoying my new Chevy Cruze. My god bless you and Colonial Chevrolet . Sincerely The Banks family More
This is my 2nd car that I have bought at this dealership. Elbert has always done a great job for me. We have moved to Penna. and came back to Virginia Beach to buy a car for our Grandaughter. He even watc Elbert has always done a great job for me. We have moved to Penna. and came back to Virginia Beach to buy a car for our Grandaughter. He even watched our 2 dogs while we went and got something to eat. That is going the extra mile. Thanks for the great job! More
Best buying experience I ever had with a car car salesman and car dealership. No pressure or arm twisting. I went in knowing what I wanted. Talked to Angela as the internet contact. When I arrived I met Tom and car dealership. No pressure or arm twisting. I went in knowing what I wanted. Talked to Angela as the internet contact. When I arrived I met Tom Jones. Very friendly and not at all the typical car salesman (this meant as a compliment). They had the car I wanted located and I was able to pick it up 2 days later. In and out in 2 hours. Would highly recommend Colonial to any one. Ask for Tom, he is great. It also pays to research ahead of shopping. More
I called Mickey Yerigan to get a quote on a 2011 Suburban LTZ 4x4. Mickey was in sales meetings and ask Preston to contact me which Preston did. I told Preston exactly what color exterior and interior along LTZ 4x4. Mickey was in sales meetings and ask Preston to contact me which Preston did. I told Preston exactly what color exterior and interior along with what packages I wanted. The vehicle was located in the Washington D.C. area. Colonial Chevrolets price was $1900.00 dollars less than other local dealers best price.The dealership that had this vehicle failed to tell Mickey and Preston that the vehicle had 3000 miles on it. When colonial realized this they informed me they had located another vehicle with only a couple miles on it and for the same price, as we had already signed the agreement on the original Suburban Mickey assured us the price would be the same. When we arrived to pick up our new vehicle we had to sign papers with the correct VIN. It was at this time that Colonial Gave us $500.00 for our inconvenience. The inconveniece was minimal as the vehicle arrived as originally promised.The only inconvenience was that we had to provide our bank and insurance company with the corrected VIN and sign a new sales contract at the dealership.This was when we met with James to sign the new contract he had us in and out of the finance office rather quickly. Great deal, great price, outstanding honest people to deal with! More
Salesman Steve Meade was very helpful in locating a car for me. He negotiated the deal professionally and without pressure. The price was right. All other employees were friendly and helpful. I will recomm for me. He negotiated the deal professionally and without pressure. The price was right. All other employees were friendly and helpful. I will recommend Colonial to my friends. Steve followed up later to ask if we had any concerns or questions. We are pleased with the car and the dealership. More
I actually came to the dealership looking to price a certified used chevy Malibu. To make a long story short, my fiancé and I ended up purchasing a brand new 2011 Malibu. Ms. Amanda Porter did a wonder certified used chevy Malibu. To make a long story short, my fiancé and I ended up purchasing a brand new 2011 Malibu. Ms. Amanda Porter did a wonderful job, helping us find exactly what we wanted inside of the price range we wanted. My overall experience there was great. I can say everything turned out better than expected and I'm satisfied with everything. More