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Rick Hendrick Chevrolet Norfolk

Norfolk, VA

4.5
571 Reviews

6252 E. Virginia Beach Blvd.

Norfolk, VA

23502

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Showing 571 reviews

October 17, 2011

My family has been purchasing vehicles from Colonial Chevrolet since I was a kid. It was finally my turn to buy my own vehicle. I had a great experience. Preston was very helpful. It was a very hass More

by vaitguy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Preston Powers
October 12, 2011

I had problems within 24 hours of getting the vehicle. The vehicle has so far been to the shop 3 times and it has just b een 5 days of purchase. More

by ang06ie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
sales
Apr 17, 2012 -

Rick Hendrick Chevrolet Norfolk responded

Ang06ie, Hello My Name is Erik Midgett I am the Internet Sales Manager here at Rick Hendrick’s Colonial Chevrolet. The type of vehicle that you purchased from our Colonial Auto Credit program tends to be an older vehicle with higher miles. Some times these vehicles have issues that there is no way of predicting. We do understand that it is frustrating to have to bring in your vehicle multiply times. Im glad we were able to fix the issues each time you bought your vehicle into the dealership. Our sales people try to provide every customer with great customer service. If you have any questions please feel free to contact me @ 757-455-4467.

September 29, 2011

Preston sold me a vehicle 8 years ago and I ask strickly for him when I purchased again. He does what you ask and gets back to you promtly and in my case stay over the time to get a price to me with my phon More

by joeyd3908
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
preston Powers
September 14, 2011

This is my 2nd lease with Colonial and was very pleased both times.The sales staff was extremely helpful and friendly.My wife and I had a budget and they did everything to help us stick to it.Thanks to Ama More

by tedrose
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amanda
September 11, 2011

great deal and experience! thank you for everything we couldnt have had better service. our salesman was very helpful and really did his best to get us the best car that we could afford for the best price More

by rach2214
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
roman
September 09, 2011

Great experience! My neighbor recommended this Dealership, and I am glad I took his advice. The staff was very professional and actually took the time to listen to exactly what I was looking for More

by jcvalentinesr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Meade
August 20, 2011

Preston Powers was very helpful and friendly. He helped us to get a nice camaro that was in our price range. We are very happy with our new car and the way we were treated at th dealership. More

by joshdevore
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Preston powers
August 17, 2011

As a customer, I had been coming to this dealership since 1993 and I have always had great customer service. So since my husband and I were looking to get something better on gas we came back to this dealer More

by wmonay
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Raynald David
July 14, 2011

I've bought several cars in the past 20 years, but I have never experienced a dealership that exhibits true customer service like Colonial Chevrolet. As a result, I just recently bought my second vehicle fr More

by fishwhistler
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vitas Grayer, Cody McNabb, Rick Holler
July 08, 2011

They had the exact model, color, and options that I was looking for. The salesman was friendly and knowledgeable. They handled final prep for delivery in a timely fashion and answered all of my questions More

by carnaud
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Oleg Roman Crismah