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Rick Hendrick Chevrolet Norfolk
Norfolk, VA
571 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 571 reviews
March 06, 2012
Excellent Salesperson, I would highly recommend him to anyone, very courteous, informative,He informed me of things that I forgot ask, He knew what I was looking for and went right to the Truck I requeste anyone, very courteous, informative,He informed me of things that I forgot ask, He knew what I was looking for and went right to the Truck I requested. I feel that he went out of his way to make a deal with me, and I feel confident that I got a fair honest Deal. Hats off to Hendricks Dealership, to have employees as capable as Steve Meade. More
by mkastner
Employees Worked With
Steve Meade
March 02, 2012
Kenny was very helpful,freindly yet professional thru my whole experience. I was very pleased w/his knowledge of the truck and look forward to driving it for many miles and years to come! whole experience. I was very pleased w/his knowledge of the truck and look forward to driving it for many miles and years to come! More
by GrannyWms
Employees Worked With
Kenny Anderson Sales Rep
February 25, 2012
Had a great experience at Colonial Chevrolet. Preston Powers was my sales guy and he was just absolutely amazing to work with. Preston and all the guys at Colonial work hard to find the truck i wanted. T Powers was my sales guy and he was just absolutely amazing to work with. Preston and all the guys at Colonial work hard to find the truck i wanted. The truck with all the options i wanted wasnt on their lot and they searched everywhere and found the exact truck i was looking for. These guys are pure professionals. I cant wait for my fiance to need to a new vehicle so we can go back to them. Thank you all again for such a great experience and such a amazing and wonderful truck. Sincerely Curtis J. Matthews More
by curtismatthews
Employees Worked With
Preston Powers
February 22, 2012
First off, me and my wife were shopping on line for a 2011 Chevy Traverse.A sales rep. told me during our phone conversation that if I came in that night to look at this vehicle that he would sale this c 2011 Chevy Traverse.A sales rep. told me during our phone conversation that if I came in that night to look at this vehicle that he would sale this car for this certain price. Guess what, got interested in it and showed up, Sale manager would not sale for that price and stated he did not authorized that sales rep. to give me those figures and that he just said that to get you in here.. ok, so they got me on this one and switched me to a different salesman.. Second...Sales Rep. number two Steve Meade. Steve had turned us onto another Traverse a 2009 with less miles and supposedly had all the options that we were looking for. I ask Steve during our conversation there at the dealer about the option, did it have onstar? he said yes, did it have bluetooth capability? he said yes, did it have xm radio? he said yes.. so in the end, the price of the car was ok, they could have been better on the figures, but hey, me and my wife decided to buy it. We left the dealership late that night, so the next day i spent an hour and a half trying to pair my wifes phone with the bluetooth that Steve said came with this vehicle. To make this short and sweet, the phone would not pair, spoke with Steve on the phone and during a visit to the dealer, and basically told me that this car we brought is NOT equipped with bluetooth and that he never said that it had it and tried to make me out to be a lier. Even the sales manager did not want to hear it and just brushed it off. So in the end we brought a car that is not Equipped with what the salesman (Steve) said it had, and they don't care to get this matter resolved. I could go on, but I have a car payment now for something we don't have.Just wanted to touch bases on a couple things. Its been a frustrating and disturbing buying experience.. With the economy the way it is, everyone wants what they paid for, especially when you pay over 21,000 dollar for a vehicle. Its got me thinking maybe I should have brought a FORD.. More
by mjohnson151
Employees Worked With
First salesmen was Cody, Second was Steve Meade
February 21, 2012
Larry helped me get my 45th Anniversary Special Edition Camaro. He was very knowledgeable and extremely helpful. There was no pressure to buy and they got me great financing. I will never buy a car any whe Camaro. He was very knowledgeable and extremely helpful. There was no pressure to buy and they got me great financing. I will never buy a car any where else. Great job Larry - and thanks. I LOVE my new Camaro. More
by JennDaily
Employees Worked With
Larry Stivers
February 04, 2012
Worked with John Bell on the purchase of a new Tahoe. I've done business with John for many years and was thrilled to hear he was back on the Southside! As always John was great to work with and is alwa I've done business with John for many years and was thrilled to hear he was back on the Southside! As always John was great to work with and is always a true professional. Colonial is lucky to have an experience professional with loyalty like John's. More
by tsarach
Employees Worked With
John Bell
January 31, 2012
very pleased with experience, Preston was very helpful and considerate. I enjoyed my experience of buying a new car. I had reviewed other cars and knew what I wanted when I went which made the experience and considerate. I enjoyed my experience of buying a new car. I had reviewed other cars and knew what I wanted when I went which made the experience easier. More
by crossroadsrn
Employees Worked With
Preston Powers
January 28, 2012
Preston did what he and agreed to over the phone saving me a large amount of time at the dealership. I knew what I wanted and onlg had to get the right deal in place. me a large amount of time at the dealership. I knew what I wanted and onlg had to get the right deal in place. More
by djm033
Employees Worked With
Preston Powers
January 12, 2012
Mr. anderson was very helpful and made me feel at ease with his great professionalism. I felt no pressure and he help make buying my 2011 Impala a great experience. I would recommend all my friends that a with his great professionalism. I felt no pressure and he help make buying my 2011 Impala a great experience. I would recommend all my friends that are looking for a new or used vehicle to start at Colonial Chevrolet. I am completely satisfied and Happy. Thank you! More
by Robby357
Employees Worked With
Kenny Anderson
