Rick Hendrick Chevrolet Norfolk

There was no pressure in my new purchase at colonial, I highly recommend them to anyone looking for a new car. They worked with me to get the right payment for my budget. highly recommend them to anyone looking for a new car. They worked with me to get the right payment for my budget. More

I have purchased over fifteen new cars in my lifetime and the experience of purchasing a new car from Colonial Chevrolet was the best ever! Preston Powers was a pleasure to deal with and handled the entire the experience of purchasing a new car from Colonial Chevrolet was the best ever! Preston Powers was a pleasure to deal with and handled the entire transaction with aplomb. When I'm in the market again for a new car...Colonial and Preston will be high on my list! Highly recommended! More

Ken was very helpful and patient with my husband and I as we shopped for our dream truck. His customer service- ability to listen and meet our needs- was excellent. We had a truly wonderful experience with h we shopped for our dream truck. His customer service- ability to listen and meet our needs- was excellent. We had a truly wonderful experience with him and the rest of the staff at the dealership and I would recommend this dealership to anyone in the market for a vehicle. More

Just bought a 2012 Colorado! Colonial Chevrolet is amazing. What a great experience. The people at Colonial Chevrolet are friendly and honest. I drove out of there with a good feeling about the great amazing. What a great experience. The people at Colonial Chevrolet are friendly and honest. I drove out of there with a good feeling about the great deal I got. GO TO COLONIAL CHEVROLET! More

Very friendly and helpful in selecting a new car for my wife. Got the best price and they made the experience enjoyable and painless. I hope this continues as we plan on getting the car serviced here. wife. Got the best price and they made the experience enjoyable and painless. I hope this continues as we plan on getting the car serviced here. More

Preston our salesman was very helpful in showing the options on the cars we looked at, and Mickey the manager insured we got the best value for our money. My husband and I both love the car. options on the cars we looked at, and Mickey the manager insured we got the best value for our money. My husband and I both love the car. More

This dealership really helped me out with getting into the car i wanted, at a great price. Im very thankful to come across such a great team. the car i wanted, at a great price. Im very thankful to come across such a great team. More

Basically they ruined and tarnished the experience of buying my first car by selling me a lemon. Only 24hrs after having my car it completely died and i had to get a new alternator plus my windows didnt buying my first car by selling me a lemon. Only 24hrs after having my car it completely died and i had to get a new alternator plus my windows didnt work. Three days later and i was back once again so they could fix some cord. One week later i was there again to have something fixed. Now here i am only a little over a month of having my car and its back there again. This time its for a blown head gasket. I went up there to show them the head gasket and how my car was overheating but they treated me like i didnt know what i was talking about. They have had my car for a week and 2 days and not ONCE has anyone contacted me on their own to let me know the status of my car. I was told by the manager my car would be ready today 06/26/2012 but now told its still wont be ready. All the staff continously gave me the run around every time i called. I would never recommend this company to anyone. I hope once i get my car back i never have to deal with them again! More

Thanks to Peggy Erwin & Steve Meade I'm in a new trouble-free Chevy! Both Peggy & Steve were exceedingly helpful in getting me into my new Chevy. trouble-free Chevy! Both Peggy & Steve were exceedingly helpful in getting me into my new Chevy. More

When I bought my truck there new in 06 the service was good and I had the same service advisor for a few years, he was great friendly and helpful. The past couple years they keep getting new advisors and good and I had the same service advisor for a few years, he was great friendly and helpful. The past couple years they keep getting new advisors and every time I get a new one the service gets worse. As of yesterday the current advisor couldn't even find record of a repair they made on my truck when I called to say the same problem has resurfaced again and they want to charge me a hundred dollar diagnostic to find the same problem they supposedly already fixed More