Rick Hendrick Chevrolet Norfolk

Daniel was great to work with. He was able to get issue diagnosed and fixed in good time. He also did a great job communicating with us during the service period. He was able to get issue diagnosed and fixed in good time. He also did a great job communicating with us during the service period. More

The service advisor did not keep informed as to what was going on with the vehicle, when we picked the vehicle up we were told it was fixed, but it still had a noise in it that was not repaired. We had to b going on with the vehicle, when we picked the vehicle up we were told it was fixed, but it still had a noise in it that was not repaired. We had to bring it back and when the cover for the radiator support was reinstalled no fasteners were installed. Very poor service and no quality control. I would not recommend this service department to anyone I know. The service advisors never return phone calls and you can never get ahold of them. I still have one vehicle there that they have not given me an answer on as to what is going on with it. More

Had my car over month and I didn’t receive a phone call from anybody about what was wrong with my car. I had to go in person to find out what was going on with my car just for them to say that I will recei from anybody about what was wrong with my car. I had to go in person to find out what was going on with my car just for them to say that I will receive a phone call and never received the phone call. Then when I called back up there a week or two later and talk to the guy that was overseeing my vehicle he told me that they call and I told them that I denyService, which I never received a phone call from anybody at the dealership. I wasn’t pleased with the service I received. The $13,000 they was going to charge me to fix my vehicle.I decided to take my business elsewhere. More

Brady was great to work with. He made the long process fun. And now we have a beautiful brand new truck! He made the long process fun. And now we have a beautiful brand new truck! More

the service department is first rate. The convenience of being able to drop off my truck and pick it up the next day makes my life a whole lot easier. I was very happy with the service I The convenience of being able to drop off my truck and pick it up the next day makes my life a whole lot easier. I was very happy with the service I received. More

Brooke was amazing and very helpful pointing out various functions in the car that made the decision very to purchase right there on the spot. Thank you kindly for your support functions in the car that made the decision very to purchase right there on the spot. Thank you kindly for your support More

Good selection. Prompt service. Staff was professional and hospitable. Very knowledgeable able the vehicle. Would recommend. Prompt service. Staff was professional and hospitable. Very knowledgeable able the vehicle. Would recommend. More

It was a friendly environment. Salesperson was great. Helped with all my needs. He was very knowledgeable about my Chevy truck Salesperson was great. Helped with all my needs. He was very knowledgeable about my Chevy truck More

It was great and I'll return and recommend family members to to the dealership to to the dealership More

Great job! We were totally pleased with the work done . We were very impressed with the staff and how well they handled everything! We were totally pleased with the work done . We were very impressed with the staff and how well they handled everything! More