Back

Rick Hendrick Chevrolet Norfolk

Norfolk, VA

4.5
616 Reviews

6252 E. Virginia Beach Blvd.

Norfolk, VA

23502

Directions

By Type

Showing 616 reviews

September 02, 2025

Appreciated that they did not hard sell me with a lot of pressure tactics. Talked to me as an educated buyer and was a great experience. More

by Echoapollo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Elbert Hairston, Michael Sudlow
Sep 07, 2025 -

Rick Hendrick Chevrolet Norfolk responded

Hello Echoapollo, thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 01, 2025

The service team was friendly annd professional and got my vehicle fixed and back to me quickly. More

by michaelletkemann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam
Sep 07, 2025 -

Rick Hendrick Chevrolet Norfolk responded

We are always more than happy to assist you if anything else comes up. Take care!

September 01, 2025

Great service, friendly personnel, speedy service. Have purchased, been serviced and now body repair; all three have been excellent. Would absolutely use their service again. More

by woodsmithfarm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Coleman
Sep 07, 2025 -

Rick Hendrick Chevrolet Norfolk responded

Hi Woodsmithfarm, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

August 29, 2025

Outstanding customer service . Technician was very polite and respectful. Made you feel comfortable while working on my vehicle. More

by larrytbrownsr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Buttolph
Aug 31, 2025 -

Rick Hendrick Chevrolet Norfolk responded

Hello Larrytbrownsr, thank you; we appreciate your feedback! If you have any further questions, please don't hesitate to reach out!

August 28, 2025

Great service, but I think 2+ hours is a bit long for a simple oil change and inspection. Video inspection was nice, but technician talked a bit too fast - I had to replay portions of the video to be sure More

by ltbobay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan
Aug 31, 2025 -

Rick Hendrick Chevrolet Norfolk responded

Thank you so much for your feedback! We hope you have a great day!

August 26, 2025

My service was completed quickly and to my satisfaction. Customer service was great no complaints More

by Secampbe5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I do not remember his name
Aug 28, 2025 -

Rick Hendrick Chevrolet Norfolk responded

We appreciate your positive review about your recent experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.

August 25, 2025

Dallas was fabulous and Cary was awesome. I will not hesitate to purchase again and again from this dealership. By far the cleanest dealership with the greatest hospitality out there! Thank y More

by Asiac75
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dallas & Cary
Aug 26, 2025 -

Rick Hendrick Chevrolet Norfolk responded

We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

August 24, 2025

Work was done in a timely manner was explained very thorough as well very friendly staff.. More

by dnttuch2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler
Aug 26, 2025 -

Rick Hendrick Chevrolet Norfolk responded

We appreciate your positive review about your recent experience with us! We hope you have a great day!

August 21, 2025

Excellent customer service. The staff were friendly, helpful, and professional. I highly recommend this business. More

by K.A.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A
Aug 24, 2025 -

Rick Hendrick Chevrolet Norfolk responded

K.A., we are so pleased you enjoyed your visit to Rick Hendrick Chevrolet Norfolk! Please don't hesitate to reach out to us if there's anything more we can do!

August 19, 2025

Friendly, efficient, cost sensitive and a nice waiting room. Overall great experience and I liked the video More

by mikeemoore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember
Aug 20, 2025 -

Rick Hendrick Chevrolet Norfolk responded

Hello Mikeemoore, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

...
4
...