Rick Hendrick Chevrolet Norfolk
Norfolk, VA
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I came here for a state inspection on a 2007 Pontiac that was not purchase at this dealership. I was treated like I was their best customer. Good job! was not purchase at this dealership. I was treated like I was their best customer. Good job! More
The workmanship and service was great but the service adviser was a bit lacking. The final cost was 32% greater than the original estimate without any additional unspecified work. I thought that was quit adviser was a bit lacking. The final cost was 32% greater than the original estimate without any additional unspecified work. I thought that was quite excessive. I also had to make repeated phone calls to finally discover that my car had already been finished, parked and ready for pickup. If I were rating the shop/mechanics only it would be 5 stars. More
The service representative was very polite, and exhibited professional customer service, treated me like family. Service on my vehicle was great. Wait time was minimal. They even took extra time to scrape m professional customer service, treated me like family. Service on my vehicle was great. Wait time was minimal. They even took extra time to scrape my old inspection sticker off my vehicle. More
In for service (oil change and air bag inflator safety recall). I was totally satisfied and service rep. Alannah was very professional and courteous. recall). I was totally satisfied and service rep. Alannah was very professional and courteous. More
2nd vehicle I have purchased from them, very friendly and answered all my questions with ease, if given the opportunity to purchase another vehicle I would buy from Rick Hendrick Chevrolet. answered all my questions with ease, if given the opportunity to purchase another vehicle I would buy from Rick Hendrick Chevrolet. More

