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Rick Hendrick Chevrolet Norfolk

Norfolk, VA

4.5
616 Reviews

6252 E. Virginia Beach Blvd.

Norfolk, VA

23502

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Showing 616 reviews

September 19, 2025

It’s always a great experience! Thank you all for taking care of Chevy Sonic❤️ More

by Carlette Whitten
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyreese
Sep 20, 2025 -

Rick Hendrick Chevrolet Norfolk responded

Hello Carlette Whitten, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

September 18, 2025

I came here for a state inspection on a 2007 Pontiac that was not purchase at this dealership. I was treated like I was their best customer. Good job! More

by kreisrone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Rep
Sep 19, 2025 -

Rick Hendrick Chevrolet Norfolk responded

Kreisrone, we're glad to hear you enjoyed your visit. If you have any further questions, please don't hesitate to reach out!

September 11, 2025

The workmanship and service was great but the service adviser was a bit lacking. The final cost was 32% greater than the original estimate without any additional unspecified work. I thought that was quit More

by undy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brooke (service adviser)
Oct 05, 2025 -

Rick Hendrick Chevrolet Norfolk responded

We appreciate all reviews, and appreciate you giving us the chance to improve by providing us with this feedback. We hope to be of service to you again in the future.

September 11, 2025

Everything was on time they went through complete check list and explained everything so I was up to date More

by ddcallmon
Recommend Dealer
Yes
Employees Worked With
None
Sep 12, 2025 -

Rick Hendrick Chevrolet Norfolk responded

We can't wait to see you again, have a great day!

September 11, 2025

Service writer did an outstanding Job, also oil change Tect. did outstanding job paying attention to detail, :) More

by mrbaz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
jack & jill
Sep 12, 2025 -

Rick Hendrick Chevrolet Norfolk responded

Hi Mrbaz, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

September 08, 2025

Sales staff was amazing! Bimbi did a fantastic job and was very helpful through the entire process More

by Biggs3825
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bimbi
Sep 11, 2025 -

Rick Hendrick Chevrolet Norfolk responded

Biggs3825, we strive for 100% satisfaction, and it is great to see you had such a positive experience with Bimba and the dealership. We do hope we can be of assistance in the future. Take care!

September 04, 2025

The service representative was very polite, and exhibited professional customer service, treated me like family. Service on my vehicle was great. Wait time was minimal. They even took extra time to scrape m More

by Deb.a.johnson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lana
Sep 08, 2025 -

Rick Hendrick Chevrolet Norfolk responded

HI Deb, thank you so much for your high rating! It is wonderful to hear that our team was able to give you such a great experience. We hope you have a great day!

September 04, 2025

In for service (oil change and air bag inflator safety recall). I was totally satisfied and service rep. Alannah was very professional and courteous. More

by jdi095810
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alannah
Sep 08, 2025 -

Rick Hendrick Chevrolet Norfolk responded

HI, Thank you so much for your 5 star review! It is great to hear that our team was able to give you such a great experience. We hope you have a great day!

September 04, 2025

Trent was great. Professional and got me in and out. Great service and will definitely come back for my next vehicle. More

by Mstredellahall
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Trent, Owen
Sep 08, 2025 -

Rick Hendrick Chevrolet Norfolk responded

Thank you so much for your high rating! It is great to hear that you had such a wonderful experience with our team. We hope you have a great day!

September 02, 2025

2nd vehicle I have purchased from them, very friendly and answered all my questions with ease, if given the opportunity to purchase another vehicle I would buy from Rick Hendrick Chevrolet. More

by April2202
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler
Sep 05, 2025 -

Rick Hendrick Chevrolet Norfolk responded

We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!