Rick Hendrick Chevrolet Naples

Great Customer Service, WiFi and great overall experience. Love the Christian music in the showroom! experience. Love the Christian music in the showroom! More

Jesenia does an outstanding job every time I come in! ! She makes sure to keep me updated making a stressful situation feel so much better. Thank you Jesenia for always making us feel like we are truly pa ! She makes sure to keep me updated making a stressful situation feel so much better. Thank you Jesenia for always making us feel like we are truly part of the Hendrick family!! More

Christopher B. was very friendly and helpful during my maintenance appointment. The waiting area was well organized and clean. was very friendly and helpful during my maintenance appointment. The waiting area was well organized and clean. More

Everyone is very friendly and knowledgeable. My car was done in a reasonable amount of time. My car was done in a reasonable amount of time. More

Greg and Jesenia were amazing! ! I pulled up with no appointment needing Nitrogen in my tires. As soon as I pulled up, I was greeted by them with huge, friendly smiles! Greg quickly ! I pulled up with no appointment needing Nitrogen in my tires. As soon as I pulled up, I was greeted by them with huge, friendly smiles! Greg quickly got to work as Jesenia made sure I was comfortable and even helped me get a cup of coffee! Great service! Not sure what Mr Hendrick is doing for his team but they sure seem happy to be there! I’ll be back! More

Eric Guillen was an excellent advisor. Very informative and explained everything. I appreciate his kindness and keeping me informed while I waited. Thank you! Very informative and explained everything. I appreciate his kindness and keeping me informed while I waited. Thank you! More

Since bringing my Tahoe to Hendricks for servicing, I have worked with Jesenea Martinez in the service department. She has always been outstanding in every way. Last week, I had a situation arise in wh have worked with Jesenea Martinez in the service department. She has always been outstanding in every way. Last week, I had a situation arise in which I did not know if I had a serious problem or not. I contacted Jesenea who advised me that this was NOT a big problem and that I did not need to spend a lot of money to diagnose a non-issue. It turns out that she was exactly right. This kind of service advice is invaluable. I will be a Hendricks customer because of Jesenea and the service team. Thank you. TJBuck More

Excellent service! Efficient, polite service lady. Oil change and annual service in just over an hour for a good price. Only poor part was the “alignment needed” b Efficient, polite service lady. Oil change and annual service in just over an hour for a good price. Only poor part was the “alignment needed” banner on the wall - after driving in over a measuring device to enter the service bay. Six months ago, getting an appointment for my Chevy Equinox, I drove my Jaguar XK convertible there. Upon entry the sign said “alignment needed”. So I drove to the Jaguar dealer, who advised me that my XK was properly aligned! I do not understand why an honest Chevrolet dealer would have a scam like this - the first thing you see upon entry! Get rid of this!!! Dr Braden More

Called the dealership,made a service on Monday,got the car in Tuesday,had the work done Wednesday.Was texted an estimate before I oked the work .Picked up the car on Thursday morning.Invoice was same as e car in Tuesday,had the work done Wednesday.Was texted an estimate before I oked the work .Picked up the car on Thursday morning.Invoice was same as estimate,Very satisfied with the dealership and service writer I worked with. More

Finding your car doesn't start on the first day of your maternity leave- days before you're due to give birth- is the last way anyone wants to start their day. I had my vehicle towed to Rick Hendrick Chevr maternity leave- days before you're due to give birth- is the last way anyone wants to start their day. I had my vehicle towed to Rick Hendrick Chevrolet to figure out what was going on. Eric was the most patient and kind service technician. He helped me to get my car checked in and a rental car lined up, even assuring me that there was flexibility if I was in the hospital when my own car was done and the rental car was due back. We thought I'd have to be shuttled to the airport to receive a rental, but he worked it out to receive one right there on the lot. He even offered to help me move my hospital bags and car seat over to the new vehicle. This is not how I expected to spend my day, but I couldn't be more grateful for the smiling face on the other side of the counter as I did! Wonderful service. More