Rick Hendrick Chevrolet Naples

My name is Gibelson Lima, I bought a car at Rick Hendrick, about 4 months ago I cancelled a warranty that the car had, they told me that it would take a maximum of 60 days to be able to notice the r Hendrick, about 4 months ago I cancelled a warranty that the car had, they told me that it would take a maximum of 60 days to be able to notice the refund on my loan, but 4 months went by, they never sent the cancellation to the bank, I called many times to ask what happened and I never found the person in charge of doing that, I am more than upset by treating a customer like this, I hope I receive a response from Hendrick, otherwise I am going to post a comment like this every week until my case is resolved. mi nombre es Gibelson Lima, compré un carro en Rick Hendrick, hace como 4 meses cancelé una garantía que tiene el auto ,me dijeron que eso demorará máximo 60 días para poder notar el reembolso en mi préstamo, pero paso 4 meses nunca ellos mandaron la cancelación al banco, llame muchas veces para preguntar que paso y nunca encontré la persona encargada de hacer eso, estoy más que molesto por tratar así a un cliente, espero recibí una respuesta de Hendrick sino voy a subir un comentario asi cada semana hasta resolver mi caso. More

Worst dealership ever, would never buy a car from them again ! Such a horrible process from the beginning. I’m talking with wink news for all the xx I’ve had. again ! Such a horrible process from the beginning. I’m talking with wink news for all the xx I’ve had. More

My service visit for 2 of my vehicle was smooth and seamless. Jared , my service advisor was very helpful. seamless. Jared , my service advisor was very helpful. More

Everyone at the dealership is attentive, friendly and personable. Marlon is focused, professional and aims to please. We enjoyed working with him. personable. Marlon is focused, professional and aims to please. We enjoyed working with him. More

Chris Bargnesi was great toook care or an issue u had with the warranty company on file. Great service thank you with the warranty company on file. Great service thank you More

Panel was wonderful an did nit pressure me at all. Everyone that I dealt with was knowledgeable and kind. As always it is a pleasure to shop at Hendrick Chevrolet. Thank you! Everyone that I dealt with was knowledgeable and kind. As always it is a pleasure to shop at Hendrick Chevrolet. Thank you! More

Mala atención de parte del área de servicio mal trato al cliente decepcionado 🤮no me daban respuesta cliente decepcionado 🤮no me daban respuesta More

Sam banana es una buena persona amable con el cliente este es mi segundo carro q compro con el y si vuelvo a comprar otro carro lo buscare nuevamente se los recomiendo pregunten por el este es mi segundo carro q compro con el y si vuelvo a comprar otro carro lo buscare nuevamente se los recomiendo pregunten por el More

It is always a good experience working with Hendrick - Naples. It is nice that I can call Matt Fisher and he always takes care of me. It means a lot to be able to work with the same individual year afte Naples. It is nice that I can call Matt Fisher and he always takes care of me. It means a lot to be able to work with the same individual year after year. The rookie service individual Samantha Valdes Rojas did a great job also. More

One of the better experiences i have had purchasing a vehicle. The salesman was attentive to detail and a great listener. He was persistent in trying to get us the best deal. I would highly recommend Ra vehicle. The salesman was attentive to detail and a great listener. He was persistent in trying to get us the best deal. I would highly recommend Rafael Alonso More