Rick Hendrick Chevrolet Naples

Thank you Clinton for the quick and efficient Oil Change experience! He delivered every that he promised! Thank you! experience! He delivered every that he promised! Thank you! More

The best service advisor is Caterina, clear communication, tried to accommodate my situation to make the repair process smooth and her professionalism and honesty is the best asset to the busi communication, tried to accommodate my situation to make the repair process smooth and her professionalism and honesty is the best asset to the business. Thank you Cat! More

Dealer owns me $3500. 00 deposit from a previous deal and refuses to give me the cash back but is offering a "store credit " I am 75 years old and leased a vehicle. I wou 00 deposit from a previous deal and refuses to give me the cash back but is offering a "store credit " I am 75 years old and leased a vehicle. I would like the cash returned. HELP!! More

I took my 2024 Buick Envision to Rick Hendrick Chevrolet for the first time. I had a fantastic experience with the service department. When I pulled into the service garage, I was immediately greeted by Nic for the first time. I had a fantastic experience with the service department. When I pulled into the service garage, I was immediately greeted by Nicole Matos and was amazed by how friendly, kind, and professional she was. She constantly kept me informed on the service being done on my vehicle. When the service was completed Nicole directed me to the service desk, where I paid for my oil change and tire rotation. Nicole then escorted me to my vehicle in the service garage and thanked me for choosing Rick Hendrick Chevrolet. I'm taking this time to inform management on the professionalism I received at the dealership and a big thumbs up to Nicole Matos!!!! I'LL BE BACK :) More

Hector and Clinton in service are amazing! So kind and helpful! They explained everything throughly and made me feel at home! So kind and helpful! They explained everything throughly and made me feel at home! More

Everything was great. Very friendly service advisor and got me in and out promptly. I’ll be back for future services Very friendly service advisor and got me in and out promptly. I’ll be back for future services More

I went to the service department at Rick Hendrick Chevrolet of Naples, since my 2022 Chevrolet Colorado ZR2 is still under bumper to bumper warranty. The door handles are painted blue and the paint i Chevrolet of Naples, since my 2022 Chevrolet Colorado ZR2 is still under bumper to bumper warranty. The door handles are painted blue and the paint is peeling off. The service department stated that it was wear and tear and not covered under warranty. The paint is obviously peeling off from the door handle. I never had a vehicle where the door handle's paint peel off. Obviously, it was a poor job done at the factory where the paint was not cured. I purchased the vehicle during COVID where manufacturers cut corners. The service director at Rick Hendrick Chevrolet of Naples basically stated that it could be repaired for almost 500 dollars. Why would I pay for something out of my pocket to fix that is still under warranty. I paid almost 50k for this vehicle. Paint peeling off should not be wear and tear for a 3 year old vehicle. This dealer has a reputation of not honoring warranty repairs if you did not purchased the vehicle from them. I also had a warranty repair done a year ago at the same place, the key was getting stuck in the ignition due to a faulty shifter switch, at first they gave me a hard time but ended up repairing it under warranty. I will never purchase nor take any vehicle to this place, I rather drive an hour away to Estero Bay Chevrolet. More

The dealership does a great job, clean, all staff are warm, friendly and happy to help. Came in for a test drive and ended up purchasing same day. warm, friendly and happy to help. Came in for a test drive and ended up purchasing same day. More

Well run and do good work in service department as long as yo don't have a warranty issue. This time they actually replaced my battery under warranty. Should have done this after the first time my battery as yo don't have a warranty issue. This time they actually replaced my battery under warranty. Should have done this after the first time my battery was fully discharged by SDGM failure. That's ok though because as long as you don't have a warranty problem the do a great job. More