Rick Hendrick Chevrolet Naples
Naples, FL
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Great service very accommodating to what I was looking for. Delivered the vehicle to me 100 mikes away both David and Wilson were super nice and great to deal with! for. Delivered the vehicle to me 100 mikes away both David and Wilson were super nice and great to deal with! More
I have never felt so cheated. I brought my 2020 corvette in for transmission oil and filter change. I was assigned to a young lady with a heavy accent that I had trouble understan I brought my 2020 corvette in for transmission oil and filter change. I was assigned to a young lady with a heavy accent that I had trouble understanding. She shoved two pieces of paper in front of me and said sign these never explaining what they were, I admit I should have asked. She never mentioned a cost and i should have asked but assumed it would be comparable to other dealers I’ve had the same service. I was amazed when returning to pick up the car was charged $2,400. More than twice more than the other dealer charged me and almost 3 times Google says it costs. I bought a 2021 Traverse from Hendrick which will be the last time I will do business there. Totally a rip-off. More
Friendly, knowledgeable, helpful. Dealership was very clean My appointment was at 10:45 and when I got there they were ready for me. Dealership was very clean My appointment was at 10:45 and when I got there they were ready for me. More
A busy dealership for sure. But once you settle in they will do what ever they can to get you the car and deal you are looking for, good staff and professional I am not good at But once you settle in they will do what ever they can to get you the car and deal you are looking for, good staff and professional I am not good at remembering names, but want to say everyone, even those I did not work directly with were all part of a pleasant experience More
I can positively say i would not be back to buy another car. The individuals I dealt with, did not listen to any of my requests regarding the pricing on the vehicle. Every time I was there, I felt pressure car. The individuals I dealt with, did not listen to any of my requests regarding the pricing on the vehicle. Every time I was there, I felt pressured into buying as they tried to close the deal that day, when I requested to have a day to think it over. More
Love love them. Always friendly and helpful. They get you in quickly and do great work. Always friendly and helpful. They get you in quickly and do great work. More
The staff was busy but remained informative,professional and pleasant. Mechanics were able to diagnose the multiple problems my older car had. They found an additional problem on the day I was to pick the c and pleasant. Mechanics were able to diagnose the multiple problems my older car had. They found an additional problem on the day I was to pick the car up, which was fixed and prevented another trip to the shop. More
They just want your money don't care about people life on hand, as I discovered as I asking for help with the recall that caused an accident. They tried to fix a recall had more issues after words, managers hand, as I discovered as I asking for help with the recall that caused an accident. They tried to fix a recall had more issues after words, managers says it's not their problem call GM. Thought they are GM but zero help nor do they want to help. Then they said they replaced a part, "all fixed" to discover they didn't do anything. They got paid by GM for services that wasn't completed. Called GM no return of call. Manager just lied straight to my face just to get me out the door. Called back no return of calls. Sent video and emails and nothing. Waste of bodies at this dealer ship. More