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Rick Hendrick Chevrolet Naples
Naples, FL
1,327 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,327 reviews
February 17, 2026
Caterina Vega was excellent in getting us in and out. She also was very respectful keeping up updated on how much longer we had and also what was being done when. She also was very respectful keeping up updated on how much longer we had and also what was being done when. More
by sonder
Employees Worked With
Caterina Vega
February 12, 2026
I brought my 2019 Corvette ZR1 with 2k miles in for routine service, which at a dealership is always very expensive, and then added a spoiler replacement, which was exorbitantly expensive. When I picke routine service, which at a dealership is always very expensive, and then added a spoiler replacement, which was exorbitantly expensive. When I picked up my car, there was a check engine light on that wasn't on when I dropped off the car. They said that was normal, and it would go off on its own, but it didnt. I took the car back, and they wanted to charge me another $1k to fix a problem I didn't have when I dropped it off. I asked to speak to the service manager before proceeding. They held my car for a week, no one called, and I followed up twice. I finally gave up and agreed to the repair as I wanted my car back. The service manager still never called me. I was told he was very busy. This was not a good customer experience, or one I deserved, especially after $6k in repairs for a rare/pristine car. Caveat emptor. More
by johngbruno
Employees Worked With
Not listed
February 09, 2026
Does Alex Benavitz work for you? If so, we need to talk. If not, can you tell me who he works for? After not following through multiple times, over the past month, I told him I need If so, we need to talk. If not, can you tell me who he works for? After not following through multiple times, over the past month, I told him I need to escalate to his manager, and he refuses to give me their name. Thanks, Selwyn Swe More
by lovinmycar
Employees Worked With
Alex Benavitz
February 07, 2026
I worked with Caterina Vega. I found her to b very respectful and courteous. I'm from Rhode Island ,I found the whole experience to b enjoyable. Definitely refer the dealershi I found her to b very respectful and courteous. I'm from Rhode Island ,I found the whole experience to b enjoyable. Definitely refer the dealership to others. More
by abeljackie19
Employees Worked With
CATERINA VEGA
February 06, 2026
I arrived at my appt time. Clinton Mobley met me at the car and walked me inside to get paperwork started. He was very professional and handled everything in a transparent mann Clinton Mobley met me at the car and walked me inside to get paperwork started. He was very professional and handled everything in a transparent manner. Told me I would be in an out in an hour and I was. Thanks for taking care of me during this service trip. More
by Normanapatterson
Employees Worked With
Clinton Mobley
February 04, 2026
I showed up with my Vette with a dead battery and Hendrick took me right in and fixed my car without an appointment etc.. THANK YOU so much for this prompt emergency service! Nicole did a great job! Hendrick took me right in and fixed my car without an appointment etc.. THANK YOU so much for this prompt emergency service! Nicole did a great job! More
by pierre,dansereau
Employees Worked With
Nicole
January 31, 2026
I had not purchased a vehicle at this store for a few years due to their service department. I decided to take the plunge since I know the folks in the sales department and they are great. However, the s years due to their service department. I decided to take the plunge since I know the folks in the sales department and they are great. However, the service department still one of the worst if not the worst I've experienced. Lack of communication, poor attitude of service advisor, and lack of knowledge of the techs sums it up. So, purchase a Chevy from this store if you like them, they are great cars, but take it to another dealer for service. Locally, Devoe GMC is a great place for service, since these are GM cars, they can service them and perform warranty work. More
by FERNANDOLAMELAS
Employees Worked With
Matt Fischer, Julian Fominaya
