Rick Hendrick Chevrolet Duluth

My Experience with Rick Hendrick Chevrolet was great and my salesman was really great and quick my salesman was really great and quick More

Thierno and Gerardo are great people! I recently had a bad experience at another dealership with salesman trying to pressure me into purchasing a vehicle that was overpriced and that wou I recently had a bad experience at another dealership with salesman trying to pressure me into purchasing a vehicle that was overpriced and that would not work for me or my big family. Thierno and Gerardo worked with me on finding a vehicle that would work and made the buying process very easy! I will definitely be back to purchase any more vehicles I need and I also recommend theses guys to anyone in need of a vehicle! More

Our sales representative, Matt Dupree, was extremely helpful and courteous. His professionalism, knowledge and understanding of his products made the purchase of our new vehicle a stress-free experienc helpful and courteous. His professionalism, knowledge and understanding of his products made the purchase of our new vehicle a stress-free experience. Next time we are in the market for a car we will head back to Rick Hendrik Chevrolet in Duluth and ask for Mr Dupree. More

I didn't feel as though my time was important to my sales person. There were several times I was just left sitting. No explanation. I told them several times I had an appointment to get to. I was able to pus person. There were several times I was just left sitting. No explanation. I told them several times I had an appointment to get to. I was able to push the appointment twice but when they took my car to be evaluated for trade in, I told them I had a hard time I had to leave (if they couldn't do it in that period of time they should have told me, I told them I could come back). By the time I got my car back, I raced to my appointment and missed my contractor. When I came back to the dealership to finish up the paperwork I asked if I was going to be able to take the car that day. The sales person snapped at me that of course I would take it home that day. I had told him several time during the day that I had never financed a car (always paid cash in the past) and did not know the process. When I finally got out of there after 5pm, I didn't even get out of the lot before the check engine light came on. They took the car to service and told me it was fixed. They put in a new battery. I headed home. I live eight miles away. I didn't make it home before the check engine light was on again. I called the sales person, he put me on hold, I'm not sure if he hung up on me on purpose or accidently but he didn't call me back. I returned the next day and was told it would be 5 minutes...well multiple hours later with almost no updates (I was just left sitting....a bottle of water would have been nice....anything). I was given the third diagnosis and told they would have to keep it. When I did get a call that it was ready, I was out of town so went to pick it up Monday morning. Well, it wasn't ready....more hours waiting. I wish I could undo this whole thing. A shout out to Gerardo who was very kind and helpful, even after the transaction. Also, the front desk women were very nice. I know a Trax isn't the most expensive car on the lot (probably the cheapest) but that was a lot of money to me. More

The sales team at Rick Hendrick is incredible! Especially Esthephany Tamayo. She was attentive and friendly Especially Esthephany Tamayo. She was attentive and friendly More

Esthephany Tamayo helped me get the best deal for my new Blazer EV. She is great Blazer EV. She is great More

Dealership was very nice and all employees were courteous and helpful. We can to purchase a 2025 Tahoe Z71 which an online sales agent had told us was available the night before. When we arrived, the vehicle and helpful. We can to purchase a 2025 Tahoe Z71 which an online sales agent had told us was available the night before. When we arrived, the vehicle we came for was in fact, not available. More

Miguel fue de gran ayuda para nosotros en la compra de nuestro primer auto! Estamos agradecidos con el! nuestro primer auto! Estamos agradecidos con el! More

Wonderful! Everyone was friendly and helpful. I got into the car I cam for, and Matthew Dupree has continued to follow up with me after my purchase. Thank you a Everyone was friendly and helpful. I got into the car I cam for, and Matthew Dupree has continued to follow up with me after my purchase. Thank you again! More

We drove from Virginia to get the exact Suburban we wanted from an on line search. When we got to Hendrick in Duluth, we decided to change to a different vehicle. We had contact with different employe wanted from an on line search. When we got to Hendrick in Duluth, we decided to change to a different vehicle. We had contact with different employees as we switched, but most of our interactions were with Thiero Barry. He could not have been more caring, and appeared as if his goal was to make us happy. More