Back

Rick Hendrick Chevrolet Buick GMC

Richmond, VA

4.8
333 Reviews

12050 West Broad Street

Richmond, VA

23233

Directions

By Type

Showing 333 reviews

March 27, 2023

The sales associates and the management were professional, experienced, knowledgeable and had the wellness to get us the vehicle we wanted and the way we wanted the vehicle to be. Before taken More

by rcso0223
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ryan Sanders, Kenmanual Carrizales, Donald Robertson
Mar 29, 2023 -

Rick Hendrick Chevrolet Buick GMC responded

Hello Rcso0223, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

March 23, 2023

Fantastic customer service. Very accommodating and quality work. Friendly staff clean waiting area. All around great. More

by Bronsonreeve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stanley Mccay
Mar 29, 2023 -

Rick Hendrick Chevrolet Buick GMC responded

Bronsonreeve, we are so pleased you enjoyed your visit to Rick Hendrick Chevrolet Buick GMC Richmond!

March 23, 2023

Service was great. Stanley is excellent!. Will recommend the dealer to family and friends. I am very satisfied. More

by deslagel
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Langsom
March 22, 2023

I could not be more pleased with my service I received today! I had an appointment for this afternoon and woke up with a problem with my knee this morning. I thought I would have to cancel. They offered More

by Cecelia
Recommend Dealer
Yes
Employees Worked With
Stanley McKay
Mar 29, 2023 -

Rick Hendrick Chevrolet Buick GMC responded

Cecelia, we are so happy to read such a great review about Rick Hendrick Chevrolet Buick GMC Richmond!

February 22, 2023

Great service by the service writer and the quality of work was excellent. Highly recommend More

by PR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stanley
Feb 25, 2023 -

Rick Hendrick Chevrolet Buick GMC responded

Pr, we are glad we could help! Pr, thank you for your kind review; we are happy to pass along your comments to the team here at Rick Hendrick Chevrolet Buick GMC Richmond!

Feb 25, 2023 -

PR responded

It is always a pleasure working with Stanley.

January 27, 2023

Thomas the service rep, gave me outstanding service. He was helpful and got me going as fast as possible. I feel my car is much safer now. He also help me set up an appointment for my other car. More

by Nascar fan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas
Jan 31, 2023 -

Rick Hendrick Chevrolet Buick GMC responded

Nascar Fan, thank you for your kind review; we are happy to pass along your comments to the team here at Rick Hendrick Chevrolet Buick GMC Richmond!

November 11, 2022

I was so happy with the genuine concern that was shown from my technician although I did not get the truck fixed. I have had the Yukon for years and my technician was able to understand the sentimental va More

by vtarpley320
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
jeff
Nov 15, 2022 -

Rick Hendrick Chevrolet Buick GMC responded

Hi Vtarpley320, thank you so much for your positive comments about Rick Hendrick Chevrolet Buick GMC Richmond!

October 18, 2022

Was able to get truck fixed. Great tech. Sevice writer tried to charge me. After i had brought the truck there a year prior and they said i had no problem with truck. I drove thi More

by eddieduffie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stanly
Oct 23, 2022 -

Rick Hendrick Chevrolet Buick GMC responded

Thank you for taking the time to share your recent visit details with us. We appreciate the feedback, and would like to discuss it with you further. Please contact Jake Hendrix (804) 362-8448 at your earliest convenience.

October 13, 2022

Thomas was very attentive to what the needs were for my car. He made sure I was not having things done to my car that were not needed. More

by Linda.c.thompson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas
Oct 19, 2022 -

Rick Hendrick Chevrolet Buick GMC responded

Linda.c.thompson, we are very happy we could provide you with a positive experience!

October 12, 2022

Thank Raqe Young for helping us with the ending process of our vehicle it was becoming a issue that we couldn't get in contact with our sales person but you made the finish smooth so great job on deliverin More

by richieporter323
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raqe Young
Oct 19, 2022 -

Rick Hendrick Chevrolet Buick GMC responded

Hello Richieporter323, thank you; we appreciate your feedback!

...
8
...