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Rick Hendrick Chevrolet Buick GMC

Richmond, VA

Overview
Reviews
Vehicles
4.8
361 Reviews
Call Dealership (844) 362-3273
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12050 West Broad Street

Richmond, VA

23233

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Showing 361 reviews

October 30, 2023

This is the best dealership in the entire world, maybe even the universe. I love it. More

by ilovecraig2
Recommend Dealer
Yes
Employees Worked With
Craig McCarron
Report | Print
Nov 01, 2023 -

Rick Hendrick Chevrolet Buick GMC responded

Hi Ilovecraig2, thank you so much for your positive comments about Rick Hendrick Chevrolet Buick GMC Richmond! We strive for 100% satisfaction, and it is great to see you had such a positive experience at Rick Hendrick Chevrolet Buick GMC Richmond.

October 30, 2023

Great experience, second vehicle I buy from here. I will keep coming back for service and sales! :) More

by .
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dawson
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Nov 01, 2023 -

Rick Hendrick Chevrolet Buick GMC responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

October 30, 2023

Wither it be sales, service, parts, or body shop, Rick Hendrick of Richmond is the best place for all things car related. More

by jtstoner68
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dawson
Report | Print
Nov 01, 2023 -

Rick Hendrick Chevrolet Buick GMC responded

Hello Jtstoner68, thank you; we appreciate your feedback! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

October 29, 2023

Great service! Always service my cars there with Daniel and he always takes great care of me is always efficient More

by jlipscomb221
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel
Report | Print
Oct 31, 2023 -

Rick Hendrick Chevrolet Buick GMC responded

Jlipscomb221, your wonderful feedback and rating mean a lot to us. If you're ever in need of more help, please let us know!

September 20, 2023

Extremely disappointed with service. Purchased 3 cars from the Short Pump location and bought the extended warranty. Made appointments for service twice, only to find out they did not ha More

by kimsmith0315
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike ??
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Sep 24, 2023 -

Rick Hendrick Chevrolet Buick GMC responded

Kimsmith0315, We strive for 100% satisfaction and feel that anything less is unacceptable. We would appreciate the opportunity to talk with you further about your recent visit. Please contact John Berry, Service Director at 804-364-4500 at your convenience.

August 19, 2023

My Salesman Andrew was outstanding! Very helpful, knowledgeable, and patient. Thank you so much. Carisa Flores More

by cflores041517
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew
Report | Print
Aug 29, 2023 -

Rick Hendrick Chevrolet Buick GMC responded

Cflores041517, we are very happy we could provide you with a positive experience!

August 08, 2023

The process to purchase a new vehicle was easy and simple. Thank you you TrayVon !!!! More

by Danny
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
TrayVon Richardson
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Aug 29, 2023 -

Rick Hendrick Chevrolet Buick GMC responded

Danny, we really appreciate your feedback!

August 01, 2023

Mike helped me find the vehicle I was looking for and made the purchase very easy More

by TY
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mike Plazzotto
Report | Print
Aug 06, 2023 -

Rick Hendrick Chevrolet Buick GMC responded

Ty, we're so glad that we were able to go above and beyond your expectations!

July 31, 2023

Great customer service at this dealership- multiple workers present and checking in on me throughout my visit there. Mike and Elliot were both fantastic in assisting me with buying my new truck More

by Lauren
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike and Elliot
Report | Print
Aug 06, 2023 -

Rick Hendrick Chevrolet Buick GMC responded

Hi Lauren! We're so happy we were able to help you out! If you have any further questions, please don't hesitate to reach out!

July 31, 2023

Hendrick has some of the industry best salesmen. They are respectful, motivated and responsive. It’s been a pleasure to purchase our 3rd car from their dealership. More

by M.purkey
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Palazzotto & Jarrett Dangerfield
Report | Print
Aug 06, 2023 -

Rick Hendrick Chevrolet Buick GMC responded

M.purkey, it's experiences like yours that really keep us motivated!

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