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Rick Hendrick Chevrolet Buick GMC

Richmond, VA

4.8
332 Reviews

12050 West Broad Street

Richmond, VA

23233

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Showing 332 reviews

May 03, 2023

This dealership is wonderful. They treat you like family and welcome you with open arms. Jeff B is a great asset to your company..While I was there I noticed how he helped so man More

by Carguy7618
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Barton
May 05, 2023 -

Rick Hendrick Chevrolet Buick GMC responded

Carguy7618, we are so happy to read such a great review about Rick Hendrick Chevrolet Buick GMC Richmond!

April 27, 2023

Hendrick Chevrolet Richmond Smooth transaction and very helpful staff made our truck buying experience easy. Shaun Franck and the sales staff gave us their full attention to all our truck purchase ne More

by Laurie Lamb
Recommend Dealer
Yes
Employees Worked With
Shaun Franck
May 01, 2023 -

Rick Hendrick Chevrolet Buick GMC responded

Hi Laurie Lamb! We're so happy we were able to help you out! We're glad to hear that Shaun was able to provide such a great experience for you.

April 20, 2023

Took my truck in to have the aluminum wheel repaired. Thomas and Service did a great job. Getting it done quickly and with beautiful work. More

by Pearson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Mason
Apr 23, 2023 -

Rick Hendrick Chevrolet Buick GMC responded

Pearson, thank you for your kind review; we are happy to pass along your comments to the team here at Rick Hendrick Chevrolet Buick GMC Richmond!

April 12, 2023

Thomas in Service helps me 100% every time I am in the dealership for service. More

by Pearson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Thomas Mason
Apr 17, 2023 -

Rick Hendrick Chevrolet Buick GMC responded

Pearson, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Rick Hendrick Chevrolet Buick GMC Richmond.

April 10, 2023

I highly recommend Shaun Franck. He is extremely knowledgeable and was very professional and courteous throughout the process of purchasing our new vehicle. He answered all our ques More

by Steve
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shaun Franck
Apr 17, 2023 -

Rick Hendrick Chevrolet Buick GMC responded

We appreciate your positive review about your recent experience with us! Thank you, and have a fantastic day!

April 09, 2023

I always get superb service with awesome customer service from the service advisor Nate at Duluth GMC. More

by Ms. Clark, N.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Z.
Apr 17, 2023 -

Rick Hendrick Chevrolet Buick GMC responded

Ms. Clark, N., we are glad we could help! Please don't hesitate to reach out if there's anything additional we can do for you.

April 06, 2023

Timely service, great job, communicating, and keeping me informed, finished work as promised. Convenient location as well. More

by mark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stanley
Apr 08, 2023 -

Rick Hendrick Chevrolet Buick GMC responded

Mark, we are so happy to read such a great review about Rick Hendrick Chevrolet Buick GMC Richmond!

April 05, 2023

Great customer service in the purchase of my new to me Tahoe. Keep up the great work. More

by jaredhayden81
Recommend Dealer
Yes
Employees Worked With
Andrew D’souza
Apr 08, 2023 -

Rick Hendrick Chevrolet Buick GMC responded

Jaredhayden81, we really appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

April 04, 2023

Stanly in service is the BEST! Stanly in service is the BEST! Stanly in service is the BEST! More

by Shorty
Recommend Dealer
Yes
Employees Worked With
Stanly
Apr 05, 2023 -

Rick Hendrick Chevrolet Buick GMC responded

Shorty, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Rick Hendrick Chevrolet Buick GMC Richmond.

March 27, 2023

The sales associates and the management were professional, experienced, knowledgeable and had the wellness to get us the vehicle we wanted and the way we wanted the vehicle to be. Before taken More

by rcso0223
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ryan Sanders, Kenmanual Carrizales, Donald Robertson
Mar 29, 2023 -

Rick Hendrick Chevrolet Buick GMC responded

Hello Rcso0223, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

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