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Rick Hendrick Chevrolet Buick GMC

Richmond, VA

4.8
332 Reviews

12050 West Broad Street

Richmond, VA

23233

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Showing 332 reviews

July 04, 2023

Great sales and service experience. Quality inventory from which to select the perfect motor vehicle. More

by barletta4
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
TrayVon
Jul 06, 2023 -

Rick Hendrick Chevrolet Buick GMC responded

Barletta4, thank you so much for the positive review!

June 30, 2023

Salesman Harrison Adams and Management are professional and they listen to your questions, concerns as well as what you are looking for. Patience and willingness to find what you are looking for. More

by kbadams5
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Harrison Adams
Jul 05, 2023 -

Rick Hendrick Chevrolet Buick GMC responded

We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

June 25, 2023

I was getting my truck serviced last week and let me tell you there customer service is second to none! I came in the door and they greeted me by name. It was as though were waiting just for me to arrive to More

by Carguy7618
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jeff Barton
Jun 27, 2023 -

Rick Hendrick Chevrolet Buick GMC responded

Hi Carguy7618, we are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, Rick Hendrick Chevrolet Buick GMC Richmond

June 20, 2023

Elliott Vaughan was awesome and thank you Harrison for sharing a lot of car info with me. More

by s.edl0102
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Elliott Vaughan, Mark Wilson, Harrison
Jun 22, 2023 -

Rick Hendrick Chevrolet Buick GMC responded

S.edl0102, we are so happy to read such a great review about Rick Hendrick Chevrolet Buick GMC Richmond!

June 17, 2023

Tamara and Dawson helped us tremendously in purchasing our new vehicle even when dealership was crazy busy More

by LANDREDMILLER
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tamara,Dawson,Jake
Jun 20, 2023 -

Rick Hendrick Chevrolet Buick GMC responded

Landredmiller, thank you for your kind review; we are happy to pass along your comments to the team here at Rick Hendrick Chevrolet Buick GMC Richmond!

June 17, 2023

They were able to get me in for service within a 2 day period. Where other places had at least a week before I could get service More

by phillipbailey10529
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stanley McKay
Jun 20, 2023 -

Rick Hendrick Chevrolet Buick GMC responded

Phillipbailey10529, we are glad we could help!

June 11, 2023

Jared Hayden has to be the WORST SALES PERSON ever. .. Jared will not return phone calls, emails or text messages... I have excellent credit and a good down payment... All I was trying to do is buy a More

by drbcon27
Recommend Dealer
No
Employees Worked With
Jared Hayden
Jun 25, 2023 -

Rick Hendrick Chevrolet Buick GMC responded

We appreciate you taking time to leave us a review.

June 08, 2023

Again great service Stanley is the best truck came back complete and clean it was the best More

by Jdwhite2009
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stankey
Jun 14, 2023 -

Rick Hendrick Chevrolet Buick GMC responded

Hi Jdwhite2009, thank you for taking the time to leave a review for us at Rick Hendrick Chevrolet Buick GMC Richmond. We're happy we could meet your expectations!

June 07, 2023

Tamara could not have been more kind and helpful. The whole dealership was great to work with. I would go back there again More

by Beth C
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tamara
Jun 10, 2023 -

Rick Hendrick Chevrolet Buick GMC responded

Beth C, reviews like this give us motivation and help us ensure we provide high-quality care.

May 25, 2023

Fantastic experience buying our Suburban. Our salesman Andrew was great, kept us well informed during the entire purchase process, explained all the features of our new truck. Highly recommen More

by ChristineU
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Andrew D’Souza
May 27, 2023 -

Rick Hendrick Chevrolet Buick GMC responded

Christineu, reviews like this give us motivation and help us ensure we provide high-quality care.

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