Rick Hendrick Chevrolet Buick GMC

Excellent Service!! I have two vehicles that we bring into Rick Hendrick for service. Working with Stanley Mckay I know we are going to have a great experience. Stanley always keeps us in the loop as to into Rick Hendrick for service. Working with Stanley Mckay I know we are going to have a great experience. Stanley always keeps us in the loop as to what is going on & when the vehicle will be ready. You know that is the two main questions any customer is want the answers to. Working with Stanley is what keeps us loyal Hendrick customers. Best Regards, Randy Gunn More

Stanley has always went above and beyond to help me. I am always greeted with a smile and friendly attitude. He always provides wonderful service! always greeted with a smile and friendly attitude. He always provides wonderful service! More

Always professional, fast, thorough, and friendly!! Makes the whole visit great every time! Goes the extra mile to take care of his clients and get the job done right everytime! the whole visit great every time! Goes the extra mile to take care of his clients and get the job done right everytime! More

Worst experience with Service Department ever. 4 Suburbans, 20 years exclusive service customer, thrown overboard by lack of customer service. They will never see me Suburbans, 20 years exclusive service customer, thrown overboard by lack of customer service. They will never see me More

Arrogant and deceitful Went it with a "internet price" Had spoke at length to the sales person and made an appointment. When I arrived at the appointed time, he was unavaila Went it with a "internet price" Had spoke at length to the sales person and made an appointment. When I arrived at the appointed time, he was unavailable and he handed me off to a guy. I had to ask him wear a mask and he complained about it. He knew the truck - hence the 2 stars. I was lowed balled on my trade and shocked that the internet price was shy about $2500 in added accessories. When I got up to leave I was offered a "deal" on a used car that was at least $10k over valued. This is covid times, at least half the staff either wasn't wearing a mask or wearing them improperly. More

Best Car Buying Experience Ever! We contacted our Client Advisor, Ricky Bryan, in reference to a vehicle for our teenage son. Our son liked my Buick Encore and we saw a Chevy Trax onl We contacted our Client Advisor, Ricky Bryan, in reference to a vehicle for our teenage son. Our son liked my Buick Encore and we saw a Chevy Trax online that had an excellent price. Ricky took the time to research pricing, possible interest rates and payments and contacted us back. My husband came up, took the car home, let our son drive it and he loved it! We then came up and went into the finance office fairly quickly. John Stoner took really good care of us in finance and also helped us order an all weather tray for the cargo area. Ricky delivered the car and it looked clean inside and out. From start to finish, the process was pleasant and smooth. Everyone wore masks, the dealership was very clean and everyone was extremely helpful. Thanks Ricky and John, for making this such a smooth transaction. When we buy here, we always feel that we are being taken care of by true professionals. Mr. Hendrick should be proud of his staff! More

I bought a Buick Encore yesterday at Rick Hendrick Chevy Buick GMC. The service was quick and it was a no pressure sale. The salesperson, Ricky Bryan, took the time to listen to my needs and he figured out Buick GMC. The service was quick and it was a no pressure sale. The salesperson, Ricky Bryan, took the time to listen to my needs and he figured out a vehicle that made my payment lower without having to compromise on quality and safety features. I bought a Buick Encore and I absolutely love it. Their dealership is clean, everyone practices social distancing and I felt safe to be there even during a pandemic. The staff are super helpful and professional! Thanks Ricky Bryan, for making my car buying experience the easiest one ever! Can’t wait to come back in four years for my next car! More

Did not honor deal Car Gurus had a car for sale at Rick Hendricks Chevy. 2019 Impala V6 with 6406 miles for $21187. The car was listed at Rick Hendricks Chevy website (s Car Gurus had a car for sale at Rick Hendricks Chevy. 2019 Impala V6 with 6406 miles for $21187. The car was listed at Rick Hendricks Chevy website (same car, same pictures, with same miles) for $23355. I contact Car Gurus. I will never deal with Rick Hendricks Chevy. I'm waiting to hear back from Car Gurus. More

Excellent buying experience (twice!) In January 2019 I purchased my second vehicle from this dealership and I could not be more satisfied. Back in 2014, I purchased a new Camaro RS Conver In January 2019 I purchased my second vehicle from this dealership and I could not be more satisfied. Back in 2014, I purchased a new Camaro RS Convertible, and the buying experience was comfortable and easy, and my salesperson - Dan Sharon - made sure I was completely satisfied. After enjoying the car for four years, I returned to trade in my 14 for a 2018 2SS Convertible. As I was driving from DC to Richmond, Dan Sharon was able to work out a lot of the paperwork prior to my arrival so that once I arrived at the dealer, trading in my 14 and driving home in my 18 was fast and easy. I love my new car, and will return to Dan at Hendrick when the time comes to upgrade again. Thanks to Dan and the staff at Hendrick for making the buying process a great experience twice! Highly recommend the team at Hendrick! More