Back

Rick Hendrick Chevrolet Buick GMC

Richmond, VA

4.8
342 Reviews

12050 West Broad Street

Richmond, VA

23233

Directions

By Type

Showing 342 reviews

July 17, 2021

We had a Fantastic experience from Point A to Z. Great communication throughout whole process. Go see Jeremy McCarter for your next car purchase. He made our day. More

by Randazzovp
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy in sales , Jared in finance.
Jul 18, 2021 -

Rick Hendrick Chevrolet Buick GMC responded

Thank you for the kind words, and we agree, Jeremy is great! We're happy that you had a great buying experience!

July 17, 2021

This dealership not only has great prices on vehicles but their main priority is the customer. They go out of their way to make you feel at home and part of their dealership family. Customer service is numbe More

by johnbailey5876
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy
Jul 19, 2021 -

Rick Hendrick Chevrolet Buick GMC responded

Thank you Mr. Bailey, for the kind words and positive feedback!

July 17, 2021

It was my first time dealing with Hendricks and I was very impressed. The staff was friendly, very knowledgeable and professional. It was a pleasant experience. More

by Scott Williams
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy McCarter
Jul 19, 2021 -

Rick Hendrick Chevrolet Buick GMC responded

Scott Williams, we're so glad that we were able to go above and beyond your expectations!

July 16, 2021

Team works the problems until they are fixed!! No short cuts. Josie kofroth is terrific! Love early am drop off and if needed loaners are available! More

by Reddawg80spid
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josie kofroth
Jul 17, 2021 -

Rick Hendrick Chevrolet Buick GMC responded

We strive for 100% satisfaction, and it is great to see you had such a positive experience at Rick Hendrick Chevrolet Buick GMC Richmond.

July 13, 2021

Service was Excellent. Daniel took great care of my wife’s Yukon. Wouldn’t hesitate to return to him for any and all repairs. Thank you Daniel very much. More

by John
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Ortega
Jul 14, 2021 -

Rick Hendrick Chevrolet Buick GMC responded

John, we're so glad that we were able to go above and beyond your expectations, and, glad that Daniel took care of everything for you!

July 08, 2021

Purchased my truck from Theron...he is a great salesman, very detail oriented. I send all my family and friends to him and have never had a complaint from them. Heck he even bought me a ice tea while I was More

by Carguy7618
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Theron
Jul 12, 2021 -

Rick Hendrick Chevrolet Buick GMC responded

We are so pleased you enjoyed your visit to Rick Hendrick Chevrolet Buick GMC Richmond. We agree, Theron is terrific! We are glad that you enjoyed your buying experience!

June 22, 2021

Everyone i spoke with was extremely kind and helpful. I was kept up to date on the repairs on my car so i knew what was going on. More

by buckeyes18
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thomas Mason
Jun 24, 2021 -

Rick Hendrick Chevrolet Buick GMC responded

We're so glad that we were able to go above and beyond your expectations! We look forward to seeing you on your next visit!

January 17, 2021

Matt Langsam, thanks for an easy car buying experience. I was nervous about buying an electric car but you convinced me with your knowledge of the product. I’m excited about the Bolt, I love it’s premium pac More

by teresafein64
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Langsam
Jan 18, 2021 -

Rick Hendrick Chevrolet Buick GMC responded

Teresafein64, we're so glad that we were able to go above and beyond your expectations!

November 13, 2020

Received a notice in the mail that my 2012 GMC Terrain needed some warranty repair. Made an appointment with Rick Hendrick and easily arranged for pickup, repair and return of my vehicle. I want to than More

by Whisperjetter
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stanley
Nov 16, 2020 -

Rick Hendrick Chevrolet Buick GMC responded

We agree, Stanley provides first class service! Thank you for choosing us for your vehicle service needs!

September 30, 2020

Great customer service with a smile!!! Stanley continues to provide excellent service and guidance on what is needed for our vehicles. We know we are in good hands! More

by Fayebulous
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stanley McKay
...
17
...