
Rick Hendrick Chevrolet Buick GMC
Richmond, VA
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We broke down 4 hrs from our home on our way to Florida on a Friday afternoon. We had to haul our 2021 Tahoe to this facility. When we arrived They immediately started the paperwork and sent a technician o on a Friday afternoon. We had to haul our 2021 Tahoe to this facility. When we arrived They immediately started the paperwork and sent a technician out in the parking lot to look at our vehicle, an hour later they had the fuel pump module replaced and had us back on the road the service was amazing as the other dealers we called In the area told us it will be three or four days before they would even look at it. when we told the service manager our situation they did everything they could to get us up and going and did so... More
The best I have ever dealt with, I won't waste my time with any other dealership from now on. I couldn't be happier. Huge thanks to Jeremy McCarter and Matt Meschke! with any other dealership from now on. I couldn't be happier. Huge thanks to Jeremy McCarter and Matt Meschke! More
Thomas Mason is excellent, takes care of my service and repair appts . Quick and friendly , work is done professionally, I drive a long way to this dealership for the above reasons ! Highly recommended repair appts . Quick and friendly , work is done professionally, I drive a long way to this dealership for the above reasons ! Highly recommended More
All services were performed as initially stated, I was kept up to date on the status throughout my visit, and the service advisor was thorough and friendly. kept up to date on the status throughout my visit, and the service advisor was thorough and friendly. More
Daniel Ortega in service took great care of me. I needed something specific fixed that required a part so I ran over in advance to make sure they could see the part needed. All went smooth. Staff was frie something specific fixed that required a part so I ran over in advance to make sure they could see the part needed. All went smooth. Staff was friendly and efficient. Been using this dealership since 2007. More
Drop my vehicle off, the gentleman that helped me was super nice fast and welcoming. Fast on the fix, same guy was helping me had me out of there super fast and set me up a appointment for my sons truck. super nice fast and welcoming. Fast on the fix, same guy was helping me had me out of there super fast and set me up a appointment for my sons truck. Great place ! More
Today's purchase was the most pleasant experience I've ever had buying a car in more than 30 years of driving. My sales associate, sales manager and finance manager were all terrific and true professional ever had buying a car in more than 30 years of driving. My sales associate, sales manager and finance manager were all terrific and true professionals! More