Rick Hendrick Chevrolet Buick GMC

I had a issue with my GMC Acadia and Thomas Mason helped with everything he was very helpful and nice. with everything he was very helpful and nice. More

Daughter-in-law was treated amazing. Service dept did a great job and took great care of her. great job and took great care of her. More

I purchased my GMC Acadia Denali from this dealership in Feb 2020. I must say the service department is not what it should be. I purchased the pre paid oil change package with the purchase of the vehicle. Feb 2020. I must say the service department is not what it should be. I purchased the pre paid oil change package with the purchase of the vehicle. the first first oil change after purchase I felt the service advisors were lacking professionalism and the second time I brought it in for a state inspection I was treated rudely and with disrespect over the phone while making an appointment. When it was time for the next oil change, I didn't feel like going through the rudeness of the dealership so made an appointment at another dealership and was treated with respect and felt welcome. But low and behold my prepaid oil change was only good for Hendricks. The next oil change I thought I'd give Hendricks another chance so called to make an appointment and had to wait 2 1/2 weeks. With reluctance I made the appointment. Then I called the other dealership and they had an appointment the next day. I was told they leave slots daily for just oil changes. So I made an appointment and then canceled my Hendricks appointment. Once again I couldn't use my prepaid oil change warranty. I called the service manager at Hendricks, left a voice mail, no response and then emailed him through the Hendricks website, no response. I have since emailed the General Manager of Hendricks and not heard anything in return. I am very disappointed with this dealership and cannot recommend Hendrick GMC. More

Service Rep Stanley McKay is always a step ahead in ensuring needed service is anticipated and performed when needed. ensuring needed service is anticipated and performed when needed. More

The service on my truck was handled very smoothly. They performed a state inspection on my Nissan in a timely manner and Coty did a great job. I feel that my vehicle is perfectly safe. performed a state inspection on my Nissan in a timely manner and Coty did a great job. I feel that my vehicle is perfectly safe. More

They took my vehicle back on time and provided a great environment for me to wait while the service was completed. environment for me to wait while the service was completed. More

I The dealership was great and very nice also working with Ebony Henderson was awesome with Ebony Henderson was awesome More

Mostly great experiences. Sales first class. Service for the most part has been a good experience. for the most part has been a good experience. More

I must say this Dealership is Very Beautiful!! nice neat and clean. The female sales person that assisted us was very nice but the sales manager has literally lost his mind.  Becareful purchasing a vehicle and clean. The female sales person that assisted us was very nice but the sales manager has literally lost his mind.  Becareful purchasing a vehicle from here they're out to get you!!!. An OVER PRICED!! Explorer  Conversion Van was looked at yesterday with a purchase price of $36k. It is a 2010 Black in color with 35,063 miles. The condition of the van was good not great with a sagging headliner faded head and taillights. The trim along the side of the van was separated and loose from the body. The roof paint was cracked from what I assume heat from being exposed to the sun 🌞 during those summer months. The original window sticker back in 2010 when it was sold was $35,840. Their listed price 11 years (2021) later is $36,395 now how is that possible 🤔. The sales manager came out and basically insulted our intelligence by trying to convince us that this price is legit due to add-ons that the van has that is listed on the original sticker. We tried to inform him that the price thats on the original window sticker includes all of the upgrades and features that is listed at that original price. How can you sell something more now then what it cost 11 years ago with age defects which is a validation for depreciation? More

I have purchased 2 vehicles from Hendrick i would definitely recommend this dealership to friends and family. Great customer service!! definitely recommend this dealership to friends and family. Great customer service!! More