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Rick Hendrick Chevrolet Buick GMC

Richmond, VA

Overview
Reviews
Vehicles
4.8
342 Reviews
Call Dealership (844) 362-3273
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12050 West Broad Street

Richmond, VA

23233

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Showing 342 reviews

March 10, 2022

I will continue to shop and service my vehicles here. Dan in sales and Stanley in service is the reason I drive 30 mins to this dealership as opposed to another GMC dealership being 8 miles from my house More

by jrw
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stanley
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Mar 11, 2022 -

Rick Hendrick Chevrolet Buick GMC responded

Thanks for your praise and kind comments about our team and that Stanley McKay and Dan Sharon take great care of everything for you. We are always more than happy to assist you if anything else comes up. Take care!

March 09, 2022

Everybody was polite and helpful. My salesperson Dawn has a customer for life. Thanks for all the help. More

by Bhill13
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dawn
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Mar 11, 2022 -

Rick Hendrick Chevrolet Buick GMC responded

Thank you for your kind review; we are happy to pass along your comments to Dawn here at Rick Hendrick Chevrolet Buick GMC Richmond! Enjoy your new vehicle!

March 06, 2022

Great experience from the first phone call I made to Dawn and each person involved throughout the purchasing of the car was a pleasant experience. Great team. More

by aprime0620
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dawn, Elliott and the GM.
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Mar 08, 2022 -

Rick Hendrick Chevrolet Buick GMC responded

Thanks for your praise and kind comments about our team. Welcome to our Hendrick family of drivers!

March 05, 2022

Consistently excellent service from top to bottom for both my 2016 Equinox and 2010 Camaro. More

by Darrell Katovsich
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stanley McKay
Report | Print
Mar 08, 2022 -

Rick Hendrick Chevrolet Buick GMC responded

Mr. Katovsich, thank you for your kind words and this wonderful review and for choosing us for your vehicle service needs!

Mar 08, 2022 -

Darrell Katovsich responded

Thank you!

March 04, 2022

Simple pleasant experience. Harrison was easy to reach, very accommodating. No hassle and I got the exact car that I was looking for. More

by cwstyles
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harrison Adams
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Mar 06, 2022 -

Rick Hendrick Chevrolet Buick GMC responded

Congrats on being a HENDRICK Driver!! Thank you so much for the great review for Harrison, and we appreciate your business. See you soon!

February 21, 2022

Fantastic service, prompt and professional! Delivered on time and as expected.I highly recommend Hendrick GMC of Short Pump. More

by Gary Libby
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thomas Mason
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Feb 23, 2022 -

Rick Hendrick Chevrolet Buick GMC responded

Mr. Libby, thank you so much for your positive comments about Rick Hendrick Chevrolet Buick GMC Richmond! We're glad that Thomas did a great job of getting everything done for you! We hope to be of service to you again in the future. Best wishes, Rick Hendrick Chevrolet Buick GMC Richmond

February 21, 2022

Just bought my second car from them and I love their service department. They are prompt, responsive, courteous, and most importantly organized! If they have your car for service they are on point with More

by aaustin.bond
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thomas Mason
Report | Print
Feb 23, 2022 -

Rick Hendrick Chevrolet Buick GMC responded

Mr. Bond, thank you so much for your positive comments about Rick Hendrick Chevrolet Buick GMC Richmond! We enjoyed assisting you and we hope to see you again in the future. Thanks for choosing us for your vehicle service work!

February 19, 2022

Our experience from start to finish was superb. Our salesperson Jeremy was attentive and helpful. More

by Vement
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy
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Feb 21, 2022 -

Rick Hendrick Chevrolet Buick GMC responded

Thank you and congrats on being a Hendrick driver!

February 18, 2022

I am always satisfied with this dealership. They are prompt and efficient. Also, the wait time was efficient. More

by Ladyfaye90
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Young man in service department
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Feb 21, 2022 -

Rick Hendrick Chevrolet Buick GMC responded

Thank you and we appreciate your business! Have a great weekend!!

February 10, 2022

Excellent customer service! I always request Daniel when making an appointment because he is honest and helpful. More

by DealerRaterEmail
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Ortega
Report | Print
Feb 14, 2022 -

Rick Hendrick Chevrolet Buick GMC responded

We are so happy to read such a great review about Rick Hendrick Chevrolet Buick GMC Richmond! And, we're glad that you enjoyed working with Daniel Ortega! We do hope we can be of assistance in the future. Take care!

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