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Rick Hendrick Chevrolet Buick GMC

Richmond, VA

4.8
342 Reviews

12050 West Broad Street

Richmond, VA

23233

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Showing 342 reviews

May 16, 2022

They were able to give a same day appointment. And got me in when promised and out very quickly. More

by tomarrington2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stanley McKay
May 18, 2022 -

Rick Hendrick Chevrolet Buick GMC responded

Tom, we're so glad that we were able to go above and beyond your expectations! We're glad that Stanley took good care of everything during your visit and thank you for choosing us for your vehicle service work!

May 12, 2022

My wait was pleasant. Service advisor Stanley came and explained what Technician Karl Glasscock Jr reported and I approved for the go ahead. More

by Pwalker7043
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stanley
May 13, 2022 -

Rick Hendrick Chevrolet Buick GMC responded

Mr. Walker, we're so glad that we were able to go above and beyond your expectations! Thank you so much for your positive comments about Stanley and Karl. We're so glad that they took good care of everything for you!

May 11, 2022

Work is performed smoothly and proficient. I usually set up appointments before returning my car for checkups And the employees are kind and professional and get my car back to me in suffi More

by mckenna.pat
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John performed the work this time
May 14, 2022 -

Rick Hendrick Chevrolet Buick GMC responded

Pat, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Rick Hendrick Chevrolet Buick GMC Richmond. We hope to be of service to you again in the future. Best wishes, Rick Hendrick Chevrolet Buick GMC Richmond

May 09, 2022

Good, friendly service, Found problem with air bag system and it was repaired with no problem, More

by Killowatt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Forgot name, very nice young man.
May 11, 2022 -

Rick Hendrick Chevrolet Buick GMC responded

We are glad we could help! Thank you for the positive feedback and we do hope we can be of assistance in the future. Take care!

April 14, 2022

Fast and efficient service, always easy to work with. Thx thx thx thx thx thx More

by Taypst
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wesley mayton
Apr 16, 2022 -

Rick Hendrick Chevrolet Buick GMC responded

We're so glad that we were able to go above and beyond your expectations! Please don't hesitate to reach out if there's anything additional we can do for you.

April 07, 2022

Easy to schedule appointment. Work completed ahead of schedule. Very pleased with work. Stanley communicates very well. More

by tomarrington2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stanley
Apr 09, 2022 -

Rick Hendrick Chevrolet Buick GMC responded

Mr. Arrington, we are very happy to have provided you with such a positive experience and thanks for the kind words for Stanley Mckay. We know he appreciates great customers like you! We can't wait to see you again, have a great day.

April 05, 2022

Super and fast five star customer service! Josie Kofroth ALWAYS takes good care of me as a customer! Thanks for taking fantastic care of all of my vehicles, I couldn't get from point A to poin More

by teresafein64
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josie Kofroth-Service Client Advisor
Apr 07, 2022 -

Rick Hendrick Chevrolet Buick GMC responded

Thank you Teresa! We appreciate your business.

April 05, 2022

I bought my Chevy Malibu from Rick Hendrick Chevrolet a few years ago. I’ve had nothing but good experiences dealing with the service department. They are knowledgeable, pleasant and fun to work with. The More

by Pat
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stanley McKay
Apr 07, 2022 -

Rick Hendrick Chevrolet Buick GMC responded

Pat, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Rick Hendrick Chevrolet Buick GMC Richmond. We're glad that Stanley always takes good care of everything for you when you come in to see us! We hope to be of service to you again in the future. Best wishes, Rick Hendrick Chevrolet Buick GMC Richmond

March 31, 2022

Clean facilities, Great service, quick turn around and great staff to work with! Highly recommend them! More

by Bandock
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stanley McKay
Apr 02, 2022 -

Rick Hendrick Chevrolet Buick GMC responded

Bandock, we're so glad that we were able to go above and beyond your expectations! Thank you, and have a fantastic day!

March 11, 2022

Stanley is the best. He makes things easy. He is the gold standard. Thank you. More

by meredith
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stanley
Mar 13, 2022 -

Rick Hendrick Chevrolet Buick GMC responded

Meredith, we really appreciate your feedback! Thank you for your kind words about our team member, Stanley, and this wonderful review!

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