
Rick Hendrick Chevrolet Buick GMC
Richmond, VA
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I could not be more pleased with my service I received today! I had an appointment for this afternoon and woke up with a problem with my knee this morning. I thought I would have to cancel. They offered today! I had an appointment for this afternoon and woke up with a problem with my knee this morning. I thought I would have to cancel. They offered to come pick up my car and bring it back for me instead! Awesome customer service. More
Thomas the service rep, gave me outstanding service. He was helpful and got me going as fast as possible. I feel my car is much safer now. He also help me set up an appointment for my other car. He was helpful and got me going as fast as possible. I feel my car is much safer now. He also help me set up an appointment for my other car. More
I was so happy with the genuine concern that was shown from my technician although I did not get the truck fixed. I have had the Yukon for years and my technician was able to understand the sentimental va from my technician although I did not get the truck fixed. I have had the Yukon for years and my technician was able to understand the sentimental value that is has for me. The times that it got my children back and forth even now as adults will never be forgotten, but it was on its last leg and my technician broke it down straight forward, but very gently that it was time to let it go. More
Was able to get truck fixed. Great tech. Sevice writer tried to charge me. After i had brought the truck there a year prior and they said i had no problem with truck. I drove thi Great tech. Sevice writer tried to charge me. After i had brought the truck there a year prior and they said i had no problem with truck. I drove this truck a year with this problem and it was miserable to drive More
Thank Raqe Young for helping us with the ending process of our vehicle it was becoming a issue that we couldn't get in contact with our sales person but you made the finish smooth so great job on deliverin of our vehicle it was becoming a issue that we couldn't get in contact with our sales person but you made the finish smooth so great job on delivering us our vehicle. More
Service is great! I take all my cars there and never have an issue. I especially enjoy there premium coffee and complimentary water. Your porter Robert is a great asse I take all my cars there and never have an issue. I especially enjoy there premium coffee and complimentary water. Your porter Robert is a great asset, I always see him filling those items when I am in there More