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Rick Hendrick Chevrolet Buick GMC

Richmond, VA

Overview
Reviews
Vehicles
4.8
333 Reviews
Call Dealership (844) 362-3273
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12050 West Broad Street

Richmond, VA

23233

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Showing 333 reviews

July 07, 2022

Excellent service Wesley always takes care of my truck. Fast friendly customer service Great Job More

by Hang loose
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wesley
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Jul 08, 2022 -

Rick Hendrick Chevrolet Buick GMC responded

We are very happy to have provided you with such a positive experience! Thank you so much for the feedback!

Helpful
July 01, 2022

Josie and staff in the service dept. are easy to work with! I love my Buick Encore and this dealership! Convenient location and was a short wait time! More

by philip c
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josie
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Jul 05, 2022 -

Rick Hendrick Chevrolet Buick GMC responded

Philip, thank you so much for the great review and for the kind words and praise for our staff member, Josie Kofroth!

Helpful
June 16, 2022

Great customer service! ! I came in for an oil change and added a few extra services with no problem. They were happy to help. More

by Traci L
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Linda, Stanley, Andrew
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Jun 17, 2022 -

Rick Hendrick Chevrolet Buick GMC responded

Thank you so much for taking the time to leave us a positive review and for choosing us for your vehicle service needs! Traci L, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Rick Hendrick Chevrolet Buick GMC Richmond.

Helpful
June 15, 2022

Great service and always easy to work with. They keep you informed on status of service and are quick to answer questions. Would recommend them! More

by Burns
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stanley
Report | Print
Jun 16, 2022 -

Rick Hendrick Chevrolet Buick GMC responded

Burns, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Rick Hendrick Chevrolet Buick GMC Richmond. Thank you for choosing us for your vehicle service needs!

Helpful
June 10, 2022

The guys and ladies are out standing. Every time I go there everyone is willing to make sure you’re taken care of Thank crew and I really appreciate you! More

by Chriswood22@aol.com
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stanley
Report | Print
Jun 13, 2022 -

Rick Hendrick Chevrolet Buick GMC responded

Chris, we're happy you found our staff to be so supportive during your experience here at Rick Hendrick Chevrolet Buick GMC Richmond. I'm sure that our staff, and Stanley, appreciate your kind words! Thanks again!

Helpful
June 05, 2022

They took very good care of me and did an excellent job on my truck when I brought it in to be serviced and cleaned. Spotless! More

by Mawood308
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joselyn Kofroth
Report | Print
Jun 07, 2022 -

Rick Hendrick Chevrolet Buick GMC responded

We're so glad that we were able to go above and beyond your expectations! We hope to be of service to you again in the future. Best wishes, Rick Hendrick Chevrolet Buick GMC Richmond

Helpful
June 02, 2022

Stanley in the service dept is great, alway friendly and helpful explaining the whole process and working to meet timeframes for completion of work. More

by Jhinkley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stanley
Report | Print
Jun 04, 2022 -

Rick Hendrick Chevrolet Buick GMC responded

We're so glad that we were able to go above and beyond your expectations! Please don't hesitate to reach out to Stanley if there's anything additional we can do for you.

Helpful
May 29, 2022

Jordan always takes great care of my family cars! The service team there does a great job! More

by Carguy7618
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jordan
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May 31, 2022 -

Rick Hendrick Chevrolet Buick GMC responded

Thank you for the kind words and praise for Jordan, he's tops! We can't wait to see you again, have a great day.

Helpful
May 28, 2022

My appointment was on time and work was great 👍. Everyone was very professional and courteous. More

by BOBBY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Unknown
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May 31, 2022 -

Rick Hendrick Chevrolet Buick GMC responded

Bobby, we are so pleased you enjoyed your visit to Rick Hendrick Chevrolet Buick GMC Richmond! Thanks for choosing us for your vehicle service needs!

Helpful
May 28, 2022

Got my truck serviced without an appointment on my way out of town. Daniel was very helpful, and services didn’t take long! More

by TIFFANYDAVIS0
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Ortega
Report | Print
May 31, 2022 -

Rick Hendrick Chevrolet Buick GMC responded

Ms. Davis, thank you for taking the time to leave a review for us at Rick Hendrick Chevrolet Buick GMC Richmond. We're happy we could meet your expectations!

Helpful
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