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Rick Hendrick Chevrolet Buick GMC

Richmond, VA

4.8
360 Reviews

12050 West Broad Street

Richmond, VA

23233

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Showing 360 reviews

March 18, 2025

As usual the service was through fast and efficient. The service team member was very courteous and informative. Thanks Rick Hendricks. More

by Hampton1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember
February 27, 2025

The service department could not be more worthless here. Don’t trust them. The guys at the desk are just overpaid cashiers with no respect for customers time or money. Run More

by John
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Connor Flowers
January 31, 2025

Juwuan smith was awesome would recommend him to future friends and family. Love me new truck. More

by greenspringsdogs
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Juwuan Smith
January 11, 2025

Even though we had language as a barrier the salesperson managed to communicate everything correctly and find us a good car, he was friendly and helpful in finding a car which helped us make a decision fast More

by Daniel
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Craig McCaron, Elliott Vaughan
January 08, 2025

I had my Buick Envision serviced at Rick Hendrick Chevrolet Buick GMC ion West Broad Street in Richmond, VA. Great experience! Even though they were busy, the service was done in a expedient and ti More

by greg43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Mason
January 02, 2025

Amazing excellent customer service and very friendly . Kynari was my sales representative very helpful and very friendly and polite . More

by Cbwhitk29
Recommend Dealer
Yes
Employees Worked With
Kynari and I believe the finance guy was
December 31, 2024

I have been a customer since 2017 when my husband and I purchased a 2017 Lacrosse. Would have bought another except you all choose not to make anymore! Bad idea. More

by ilovethelordw50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John White
December 24, 2024

Tyler Duncan was our sales person. He did an excellent job! All went smooth, fast , easy! More

by styronamy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Duncan, Connie Christman, & Jeremy Griffith
Dec 27, 2024 -

Rick Hendrick Chevrolet Buick GMC responded

Styronamy, we are so pleased you enjoyed your visit to Rick Hendrick Chevrolet Buick GMC Richmond! Thank you, and have a fantastic day!

December 18, 2024

Excellent service department, the team goes above and beyond to deal with the public. Might take a few minutes longer but worth the wait. Would highly recommend. More

by extremerichmond.stanley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff, Thomas and Mickie
Dec 20, 2024 -

Rick Hendrick Chevrolet Buick GMC responded

Extremerichmond.stanley, we are glad we could help! Please let us know if there is anything else we can do for you; we are more than happy to help!

December 15, 2024

Awesome service from your entire team! From the wonderful greeting with a smile to the efficient and accurate service and it followed until the end.Tamara is a great asset to your company! More

by Carguy7618
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tamara Jeff Barton
Dec 20, 2024 -

Rick Hendrick Chevrolet Buick GMC responded

Carguy7618, we are so happy to read such a great review about Rick Hendrick Chevrolet Buick GMC Richmond!

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