
Rick Hendrick Buick GMC Duluth
Duluth, GA
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First off, I had such a terrible experience at Jim Ellis and Carl black. As soon as I came into Rick hendrick I was immediately greeted with smiling faces at the door, Lexi had set an appointment with me an and Carl black. As soon as I came into Rick hendrick I was immediately greeted with smiling faces at the door, Lexi had set an appointment with me and even though I was late she made sure to take the time to work with me. They gave me more than I expected for my trade since their corporate buyer, glen, was there! They found me a 2014 lacrosse that was black and cream like I like them! They got my payments to 300, and I will always come back to see Lexi. She made sure that I knew my car, (I'm a little on the mature side) and Lexi made sure that I met all of there service team and set up my on star. I love Rick hendrick and everyone should go there! More
Tenelle was so amazing to work with! He went above and beyond the call of duty to find exactly what we wanted and needed. I rated GREAT on every level of service as that is what I felt Tenelle provided. beyond the call of duty to find exactly what we wanted and needed. I rated GREAT on every level of service as that is what I felt Tenelle provided. I will definitely recommend him to family and friends as well as come to him again in the future. More
Destiny Hinton was by far the best dealer I have ever encountered. She really listened to my specifications for a car and tried to meet them. It is unfortunate that she no longer works with Rick Hender encountered. She really listened to my specifications for a car and tried to meet them. It is unfortunate that she no longer works with Rick Henderson. It is their loss. More
I was very pleased by the customer service I received from Tenelle. I felt as though he understood my needs and was willing to work with me to acquire what I was looking for. I am recommending my family from Tenelle. I felt as though he understood my needs and was willing to work with me to acquire what I was looking for. I am recommending my family and friends to buy a car from him. More
Chuck was great to work with, he was friendly, knowledgeable and listened to what I was looking for. He was very considerate of my time and got me into the car I wanted. Everyone there was very ni knowledgeable and listened to what I was looking for. He was very considerate of my time and got me into the car I wanted. Everyone there was very nice and by the time I left Chuck had my OnStar set up an my phone set up through my Bluetooth. A.M. More
The entire experience here was quite pleasant. There was no rush to get me out and no push towards a more expensive car. They addressed my needs and concerns very well and got me into a great car. no rush to get me out and no push towards a more expensive car. They addressed my needs and concerns very well and got me into a great car. More
Wow, What do i say--If people are not going to this Dealership, They are missing out!!! I have never seen a place that feels like they really want you there.. These people are FIRST CLASS!!! I went in Dealership, They are missing out!!! I have never seen a place that feels like they really want you there.. These people are FIRST CLASS!!! I went in with not so perfect credit but making a Good living and they worked HARD at getting me in a Truck. I deal with Customer service Everyday, and thesae People went Above and Beyond. My wife wants a car now in appox. 6 months and because of these certain people, We will not go anywhere else. Bad words seem to travel Fast, in this case I highly insist that everyone try these people or dealership out before they buy somewhere else.. I could go on forever, But bottom line.. THE BEST!!! Thanks to all of you !!!! Pat yourself on the back!!! Awesome!!! Joe Castro p.s. First time coming here...... More
Thank you for your help with getting me approved! Very nice people and great customer service. I am COMPLETELY SATISFIED!!!!! I didn't get GM survey, so here is my review and you guys are getting 100%. T nice people and great customer service. I am COMPLETELY SATISFIED!!!!! I didn't get GM survey, so here is my review and you guys are getting 100%. Thank you!!!!!! More
I came in was greeted right away by Bobbie ..she is so professional and courteous,I felt really comfortable with her.We sat down Bobbie offered me coffee or hot cocoa and popcorn.We chated for few to just professional and courteous,I felt really comfortable with her.We sat down Bobbie offered me coffee or hot cocoa and popcorn.We chated for few to just get equanted.I explained to her my needs and wants and the type vehicle I needed Bobbie knew exactly what I was looking for took me and my family outside look at vehicle Bobbie did a complete walk around knew her product was very impressed with her knowledge of the vehicle,Bobbie made the process very smooth and transisinal to getting into a New car was very impressed with Bobbie and the staff..will recommend Bobbie to everyone in my circle of friends More
Throughout my years of car buying, this store is by far the greatest I've ever been too. They have excellent customer service, awesome employees and phenomenal buying power of inventory. They can get you a the greatest I've ever been too. They have excellent customer service, awesome employees and phenomenal buying power of inventory. They can get you anything used from their wide variety of stores they have in the U.S. Its amazing man. Im blown away. More