
Rick Hendrick Buick GMC Duluth
Duluth, GA
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Our salesman Tenelle was respectful, polite and patient while we went through the process of purchasing our Enclave. We not only changed our minds about which vehicle we were actually getting to making num while we went through the process of purchasing our Enclave. We not only changed our minds about which vehicle we were actually getting to making numerous requests which he handled with ease. I would highly recommend him to others. It was a pleasure doing business with him. More
My husband and I was looking to buy a new car. When we talked to Chuck, I told him what I wanted and he found it for me, a red GMC and it was loaded. He took us for a test drive, and it was great. He als talked to Chuck, I told him what I wanted and he found it for me, a red GMC and it was loaded. He took us for a test drive, and it was great. He also spoiled me by have a sun roof put in and a tail gate for my husband. Chuck was increatable, he really cared about what we wanted and made sure we was happy with what we got. We was so happy with Chuck, we didn't bother to go shopping any where else, Chuck made the difference by bring out that red car I wanted. May God continue to bless sales people like Chuck who cares about their customers and giving them what makes them happy. When we came to pick the car up, I was very impressed with how much Chuck knew about the car. I love my Red Acadia and Chuck made it happen. Thank you Chuck, Sincerely, Alice and Larry Carter :o) More
Tennelle was very curtious and polite in his service. He really helped me to get my car in a timely manner and his customer service was excellent. I will recommend him to anybody I know looking for a car. really helped me to get my car in a timely manner and his customer service was excellent. I will recommend him to anybody I know looking for a car. More
The car salesman was incredible. He was extremely patient and exhausted every option to get me in the exact car I wanted, at the monthly payment I wanted, and interest rate. I can't say enough about the sale and exhausted every option to get me in the exact car I wanted, at the monthly payment I wanted, and interest rate. I can't say enough about the salesman and the staff at Hendrick! I totally recommend anyone in need of a car to come see Tenelle at Rick Hendrick in Dulth. More
This was the first time I had purchased a car on my own and the team made things easy, informative and trustworthy. They worked hard to get my business, they worked with my budget and were very concerned and the team made things easy, informative and trustworthy. They worked hard to get my business, they worked with my budget and were very concerned that I was getting the kind of car that I truly wanted. The car I wanted was not available on the lot, but they found one in another state before I left the dealership. Additionally, they provided me with a "rental" car while I waited for MY car to be shipped to this store. I never felt pressured. I never felt that I was being "taken advantage of" because I am a woman. My salesman was bright and personable and had the answers to all the questions I asked. When I asked a question he was not completely sure, he told me the truth and hurried off to make sure of the correctness of his answer. When the dealership learned what day my car would arrive, Mark called me the evening before and told me it was due in the next day and that they would call once it was ready for pick-up. He called the next day and told me everything was ready. When I arrived at the dealership, the car was washed, filled with gas and ready to go. After waiting for about 15 minutes to finalize things with the finance department, I was out a little over an hour after I had arrived. It was a great experience and I would recommend them to anyone looking for a Buick/GMC. I am not surprised that Hendrick Buick/GMC is this kind of dealership. My family has purchased about five cars from Hendrick in Charlotte, North Carolina. Hendrick has a great reputation up there and is one reason why I looked for Hendrick here in the Atlanta area. I knew they would also be a great place to do business. More
I went to Rick Hendrick to purchase a used Vehicle, unfortunately I did not end up buying one. Tenelle was every patient and answered every question I had over all I had a very great experience. unfortunately I did not end up buying one. Tenelle was every patient and answered every question I had over all I had a very great experience. More
The reason why our experience was awesome was because of the people we met. My husband and I spoke over the phone with Briston Chester on Friday, 1/24/2014. He told us to come and and he was sure we would the people we met. My husband and I spoke over the phone with Briston Chester on Friday, 1/24/2014. He told us to come and and he was sure we would be happy we did. Dominick Figliomeni was our first contact after walking in the door. We is GREAT! I enjoyed his humor and personal approach. I felt like we had known him for a long time. When Dominick was tired of us, just kidding, he turned is over to Tim Wright. Tim was also a great person to work with. He was very knowledgable of the products and worked hard to make the sale. We also worked with Matt, the Finance Manager, and enjoyed meeting him as well. These gentlmen made this experience enjoyable. My husband has his dream car and is now busy cleaning and waxing it. Thank you all so much for making this possible. If we hear of someone wanting to purchase a car we will make sure to send them your way. We would also like to thank Bruce Casey and Amanda Haskin for their help with the purchasing side of the transaction. Have a great day and keep making those Sales! More
The Staff was patient and very resourceful in assisting us to find an affordable vehicle that was above our expectations. The staff also considered my interest primarily as they went through their stock to us to find an affordable vehicle that was above our expectations. The staff also considered my interest primarily as they went through their stock to find vehicles before they showed me any More
The gentlemen at the dealership were kind and professional. They treated my wife and I (Philip Paul) very good and explained the entire process. These gentlemen are truly valuable employees. T professional. They treated my wife and I (Philip Paul) very good and explained the entire process. These gentlemen are truly valuable employees. The entire car buying experience was very pleasant. Thank these two gentlemen for their professional demeanor and friendliness. Thanks. More