Rick Hendrick Buick GMC Duluth

This was the first time I had purchased a car on my own and the team made things easy, informative and trustworthy. They worked hard to get my business, they worked with my budget and were very concerned and the team made things easy, informative and trustworthy. They worked hard to get my business, they worked with my budget and were very concerned that I was getting the kind of car that I truly wanted. The car I wanted was not available on the lot, but they found one in another state before I left the dealership. Additionally, they provided me with a "rental" car while I waited for MY car to be shipped to this store. I never felt pressured. I never felt that I was being "taken advantage of" because I am a woman. My salesman was bright and personable and had the answers to all the questions I asked. When I asked a question he was not completely sure, he told me the truth and hurried off to make sure of the correctness of his answer. When the dealership learned what day my car would arrive, Mark called me the evening before and told me it was due in the next day and that they would call once it was ready for pick-up. He called the next day and told me everything was ready. When I arrived at the dealership, the car was washed, filled with gas and ready to go. After waiting for about 15 minutes to finalize things with the finance department, I was out a little over an hour after I had arrived. It was a great experience and I would recommend them to anyone looking for a Buick/GMC. I am not surprised that Hendrick Buick/GMC is this kind of dealership. My family has purchased about five cars from Hendrick in Charlotte, North Carolina. Hendrick has a great reputation up there and is one reason why I looked for Hendrick here in the Atlanta area. I knew they would also be a great place to do business. More

I went to Rick Hendrick to purchase a used Vehicle, unfortunately I did not end up buying one. Tenelle was every patient and answered every question I had over all I had a very great experience. unfortunately I did not end up buying one. Tenelle was every patient and answered every question I had over all I had a very great experience. More

The reason why our experience was awesome was because of the people we met. My husband and I spoke over the phone with Briston Chester on Friday, 1/24/2014. He told us to come and and he was sure we would the people we met. My husband and I spoke over the phone with Briston Chester on Friday, 1/24/2014. He told us to come and and he was sure we would be happy we did. Dominick Figliomeni was our first contact after walking in the door. We is GREAT! I enjoyed his humor and personal approach. I felt like we had known him for a long time. When Dominick was tired of us, just kidding, he turned is over to Tim Wright. Tim was also a great person to work with. He was very knowledgable of the products and worked hard to make the sale. We also worked with Matt, the Finance Manager, and enjoyed meeting him as well. These gentlmen made this experience enjoyable. My husband has his dream car and is now busy cleaning and waxing it. Thank you all so much for making this possible. If we hear of someone wanting to purchase a car we will make sure to send them your way. We would also like to thank Bruce Casey and Amanda Haskin for their help with the purchasing side of the transaction. Have a great day and keep making those Sales! More

The Staff was patient and very resourceful in assisting us to find an affordable vehicle that was above our expectations. The staff also considered my interest primarily as they went through their stock to us to find an affordable vehicle that was above our expectations. The staff also considered my interest primarily as they went through their stock to find vehicles before they showed me any More

The gentlemen at the dealership were kind and professional. They treated my wife and I (Philip Paul) very good and explained the entire process. These gentlemen are truly valuable employees. T professional. They treated my wife and I (Philip Paul) very good and explained the entire process. These gentlemen are truly valuable employees. The entire car buying experience was very pleasant. Thank these two gentlemen for their professional demeanor and friendliness. Thanks. More

First off, I had such a terrible experience at Jim Ellis and Carl black. As soon as I came into Rick hendrick I was immediately greeted with smiling faces at the door, Lexi had set an appointment with me an and Carl black. As soon as I came into Rick hendrick I was immediately greeted with smiling faces at the door, Lexi had set an appointment with me and even though I was late she made sure to take the time to work with me. They gave me more than I expected for my trade since their corporate buyer, glen, was there! They found me a 2014 lacrosse that was black and cream like I like them! They got my payments to 300, and I will always come back to see Lexi. She made sure that I knew my car, (I'm a little on the mature side) and Lexi made sure that I met all of there service team and set up my on star. I love Rick hendrick and everyone should go there! More

Tenelle was so amazing to work with! He went above and beyond the call of duty to find exactly what we wanted and needed. I rated GREAT on every level of service as that is what I felt Tenelle provided. beyond the call of duty to find exactly what we wanted and needed. I rated GREAT on every level of service as that is what I felt Tenelle provided. I will definitely recommend him to family and friends as well as come to him again in the future. More

Destiny Hinton was by far the best dealer I have ever encountered. She really listened to my specifications for a car and tried to meet them. It is unfortunate that she no longer works with Rick Hender encountered. She really listened to my specifications for a car and tried to meet them. It is unfortunate that she no longer works with Rick Henderson. It is their loss. More

I was very pleased by the customer service I received from Tenelle. I felt as though he understood my needs and was willing to work with me to acquire what I was looking for. I am recommending my family from Tenelle. I felt as though he understood my needs and was willing to work with me to acquire what I was looking for. I am recommending my family and friends to buy a car from him. More

Chuck was great to work with, he was friendly, knowledgeable and listened to what I was looking for. He was very considerate of my time and got me into the car I wanted. Everyone there was very ni knowledgeable and listened to what I was looking for. He was very considerate of my time and got me into the car I wanted. Everyone there was very nice and by the time I left Chuck had my OnStar set up an my phone set up through my Bluetooth. A.M. More