Rick Hendrick Buick GMC Duluth

I own two GMC vehicles and have used this dealership for service for years. In July of last year we had a warranty claim on my vehicle and the part has been on backorder for 5 months now. No one reaches o service for years. In July of last year we had a warranty claim on my vehicle and the part has been on backorder for 5 months now. No one reaches out, every time I call, I get the same story (still on backorder). I've tried calling the service manager. No one responds. It would be nice if someone cared about the situation. It's a warranty claim after all. The vehicle is defective, it is under warranty and they are not concerned about fixing it. Might consider that when choosing which GMC dealership to purchase your car from and where to get your service. More

Amazing customer service and management team and excellent salesperson and finance expert. Kynari was excellent customer service excellent salesperson and finance expert. Kynari was excellent customer service More

I had the opportunity to work with Willis Plummer who understood what I was looking for and what I could afford. Will be back in the beginning of the year. understood what I was looking for and what I could afford. Will be back in the beginning of the year. More

We loved our experience! Please check them out! The staff were awesome and professional, we got a nice deal! Please check them out! The staff were awesome and professional, we got a nice deal! More

They made this experience hassle free, I got the truck I wanted , awesome rates and the staff had answers to all my questions. wanted , awesome rates and the staff had answers to all my questions. More

Ellis was very attentive and amazing customer services. Ellis is very helpful and has an amazing personality. Ellis is very helpful and has an amazing personality. More

Went to go buy a car even though the a deal wasn’t made the dealership’s staff was very polite and accommodating the car sales man help me (Alexis) was very polite and patient as I wanted to to look at mu the dealership’s staff was very polite and accommodating the car sales man help me (Alexis) was very polite and patient as I wanted to to look at multiple vehicles and even though I did not but I definitely will be back More

I appt working with Ellis. He was very knowledgeable and through about how my trade in process will go with my vehicle. Thanks Ellis I look forward to seeing you with my Trade He was very knowledgeable and through about how my trade in process will go with my vehicle. Thanks Ellis I look forward to seeing you with my Trade in Jan 2025 More

I had an excellent experience working with Jayden Toureau when purchasing my car! From start to finish, Jayden was incredibly knowledgeable, professional, and attentive to my needs. He took the time to expla when purchasing my car! From start to finish, Jayden was incredibly knowledgeable, professional, and attentive to my needs. He took the time to explain all the details of the vehicle, answered all of my questions, and made the entire process smooth and stress-free. I never felt rushed or pressured, and I truly appreciated his friendly and patient approach. Thanks to Jayden, I drove away in the perfect car for me! Highly recommend working with him if you're looking for a hassle-free car buying experience. 5 stars all the way! More