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Rick Case Volkswagen
Davie, FL
280 Reviews
In 1986, Rick Case Automotive Group opened America’s first Hyundai dealerships in Fort Lauderdale, FL and Atlanta, GA and became the nation’s largest dealer.
The Rick Case Automotive Group, founded in 1962 in Northeast Ohio and also proudly serving Atlanta and South Florida since 1986, is owned and operated by the wife and husband team of Rita and Rick Case. With 17 dealerships - operating Honda, Hyundai dealerships in Cleveland, Ohio; Audi, Mazda, Kia and two Hyundai dealerships in Atlanta, Georgia; and Honda Cars & Cycles, Acura, Fiat, two Hyundai dealerships, Volkswagen, Maserati, Alfa Romeo, and Kia in South Florida - the Rick Case Automotive Group has forged an irrefutable reputation as one of the country’s leading auto dealers.
Rick Case Automotive Group attributes its growth to not just selling quality vehicles and products, but also to its unwavering commitment to customers. All Rick Case dealerships feature customer lounges with Wi-Fi for the customers’ convenience. Additionally, Rick Case personally along with all Rick Case managers, sales and service personnel are available 24 hours a day and provide customers with their cell phone numbers. The personal connection between Rick Case representatives and customers is one of the many unrivaled services that Rick Case Automotive Group provides.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 11:00 AM - 7:00 PM
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 11:00 AM - 7:00 PM
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Showing 280 reviews
April 06, 2018
Great experience with Claudia Purchased my hybrid Jetta after leasing it for 4 years. Was helped by Claudia Murcury during the hole process. Great job Claudia,Sal and David! Purchased my hybrid Jetta after leasing it for 4 years. Was helped by Claudia Murcury during the hole process. Great job Claudia,Sal and David! More
by Caauclair
April 06, 2018
Great experience Claudia was a joy to work with. She helped both my husband and I find new cars which we love. I would absolutely recommend her and the Rick Case deale Claudia was a joy to work with. She helped both my husband and I find new cars which we love. I would absolutely recommend her and the Rick Case dealership! More
by katc
Employees Worked With
April 06, 2018
Great shopping experience Mauricio was very informative and helpful during my shopping experience. I did not feel pressured or rushed into buying anything. He actually made sur Mauricio was very informative and helpful during my shopping experience. I did not feel pressured or rushed into buying anything. He actually made sure I was happy with my decision before I left the lot! More
by SF
Employees Worked With
April 05, 2018
Mauricio DeFrancisco Sales Mauricio was so knowledgeable of the VW brand and all the cars. He was very helpful, honest and transparent with our choices making the process so mu Mauricio was so knowledgeable of the VW brand and all the cars. He was very helpful, honest and transparent with our choices making the process so much faster and easy. I highly recommend Mauricio for your next vehicle with Rick Case VW. More
by HernanFJRD
April 02, 2018
What an amazing Experience! This has been the best experience we have ever had! My husband and I went to Rick case Volkswagen with our toddler to check out the new Atlas 2018. We This has been the best experience we have ever had! My husband and I went to Rick case Volkswagen with our toddler to check out the new Atlas 2018. We were welcomed by Mauricio, whom did not waste our time. We expressed what we wanted, our budget , we test drove the vehicle and we had a deal. Mauricio's transparency sealed the deal. Thank you for helping us with our new family car, and we definitely recommend this location and Mauricio for your smooth car shopping experience. More
by Ingrid Da Costa
March 30, 2018
Great experience, super nice service GREAT SERVICE!!!! THE STAFF WAS SUPER FRIENDLY, ANSWERED ALL MY QUESTIONS, SHOWED ME ALL DETAILS OF THE CAR, LOTS OF PATIENCE, IT WAS A VERY NICE EXPE GREAT SERVICE!!!! THE STAFF WAS SUPER FRIENDLY, ANSWERED ALL MY QUESTIONS, SHOWED ME ALL DETAILS OF THE CAR, LOTS OF PATIENCE, IT WAS A VERY NICE EXPERIENCE!!! More
by Denise
March 29, 2018
Excellent services The seller Mauricio de Francisco is a very good and friendly sales person, he help me with all the process I really recommend him , Thanks. The seller Mauricio de Francisco is a very good and friendly sales person, he help me with all the process I really recommend him , Thanks. More
by Clhoeste
Employees Worked With
March 29, 2018
Best experience buying a car I had a great experience with rick case and thanks to Mauricio for all the help and making the process as easy as possible. Loved the car and will def I had a great experience with rick case and thanks to Mauricio for all the help and making the process as easy as possible. Loved the car and will definitely be back for the next one and suggest Rick case to anyone I know. More
by Rcrespo115
March 26, 2018
AMAZING ! I received excellent service from my sales consultant, Claudia, very helpful and attentive. She helped me pick out the perfect car for me at a great p I received excellent service from my sales consultant, Claudia, very helpful and attentive. She helped me pick out the perfect car for me at a great price. Our finance manager, David, made paper signing quick and easy. Explained everything thoroughly and was able to answer all our questions in detail and quickly. I am so happy to have run into Claudia when I walked in, she’s THE BEST! So thankful and happy with my new purchase. More
by Tejen010
March 25, 2018
As always, great experience! We came back to Rick Case because we had such a great experience last year renewing my mother’s lease. This year, we came back looking for a new famil We came back to Rick Case because we had such a great experience last year renewing my mother’s lease. This year, we came back looking for a new family car as we get ready to welcome our new new baby. The service, attention, and care did not disappoint. Mauricio (our sales rep) was very helpful and mindful of our needs and wants. Highly recommend Mauricio when visiting Rick Case Volkswagen! More
by Bravomf
