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Rick Case Volkswagen

Davie, FL

3.0
282 Reviews
In 1986, Rick Case Automotive Group opened America’s first Hyundai dealerships in Fort Lauderdale, FL and Atlanta, GA and became the nation’s largest dealer. The Rick Case Automotive Group, founded in 1962 in Northeast Ohio and also proudly serving Atlanta and South Florida since 1986, is owned and operated by the wife and husband team of Rita and Rick Case. With 17 dealerships - operating Honda, Hyundai ...
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3520 Weston Road

Davie, FL

33331

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Showing 282 reviews

December 11, 2019

Buying a car has always been a daunting task for me and everyone I know! My current circumstances have me in a position with not-so-good credit. I am new to the Weston area and really had no idea where t More

by Kelly C.
Recommend Dealer
Yes
Employees Worked With
FAROOQ GATTA
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2019 -

Rick Case Volkswagen responded

Kelly, thank you so much for choosing us. We thrive on making every customer's experience absolutely phenomenal. Thank you for your feedback. Sincerely, the Rick Case Volkswagen Team

December 10, 2019

Franklin, Chavez is a really good sales guy, he took the time to explain me everything about the car, he was so attentive, he gave me some gift, he gave me a good deal. I recommend him 100% Ivan, Chufarov More

by perezgeraldine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
IVAN CHUFAROV
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Franklin, Chavez
Dec 12, 2019 -

Rick Case Volkswagen responded

Thank you for taking the time to share your feedback with us. We are glad that you had a positive experience and we look forward to you visiting Rick Case Volkswagen again.

November 30, 2019

Wayne is a super sales rep. He greeted us at the door and showed us exactly what we wanted to see. He was so kind to follow up in texts to answer our questions. Committed, kind and knowledgeable. He m More

by cherilechnar
Recommend Dealer
Yes
Employees Worked With
WAYNE MAN-GUE
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 07, 2019 -

Rick Case Volkswagen responded

We are happy to hear that we were able to meet your expectations and that Wayne provided you with excellent service. Thank you for your feedback! Sincerely, the Rick Case Volkswagen Team

September 24, 2019

VW Jetta Process was quick and easy, inventory was plentiful, salesmam Alexander was outstanding. Dealership was clean staff was friendly. All features of the More

by Robert Bermudez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
ALEXANDER HERRERA
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 18, 2019

Oil change, tire rotation and car wash problems Last time I had my oil changed at Rock Case VW I got 10 miles from the service department when my low oil light came on I stopped at Advanced Auto Par More

by One Quart Low
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
WALTER CHAVEZ
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : TIFFANY KOHLER
September 17, 2019

Excellent!!! High level of customer service! Very nice dealership! Professionalism! Will highly recommend this dealership! Very nice workers! Thank you very much! More

by Damir VW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
ANVAR KARIMAV
5.0
This rating includes all reviews, with more weight given to recent reviews.
MAURICIO DE FRANCISCO
5.0
This rating includes all reviews, with more weight given to recent reviews.
IVAN CHUFAROV
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JOSE ALMAZAR, JOSE ALMANZAR
September 13, 2019

VW Shuttle Driver I had to be at the dealer a few times for the past few weeks. I had to use the dealer's shuttle service. Carlos Murillas was the driver. He is extreme More

by Lida
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carlos Murillas
September 10, 2019

Great service The service was done promptly and finished in just a few hours after dropping the vehicle off. I highly recommend their service department. I will hav More

by Chuck
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JOSE ALMANZAR
September 04, 2019

Great Sales person and manager were respectful, attentive and friendly. The sales person demonstrate all features of the vehicle with patience and pleasure. More

by Márcio Jetta
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
DANIEL FLORES
5.0
This rating includes all reviews, with more weight given to recent reviews.
Claudia Mucury
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sam Borges
September 03, 2019

Excelente Atencion Excelente taller para el cuidado del vehículo. Buenos empleados. Solo que los precios son algo altos, es decir, es el doble de costoso que cualquier t More

by Gaspar Vento
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
WALTER CHAVEZ
5.0
This rating includes all reviews, with more weight given to recent reviews.
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