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Rick Case Kia at Gwinnett Place
Duluth, GA
698 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Latest Reviews
February 07, 2026
Lamont (Service Advisor):
Lamont was fantastic to work
with during my recent service visit at Rick Case Kia in Duluth.
From the beginning, he communicated clearly, explained the work in detail, and mad
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by Venugopal
Employees Worked With
Lamont (Service Advisor)
February 07, 2026
Joshua (Service Manager)
I want to recognize Joshua,
the Service Manager at Rick Case Kia in Duluth, for providing an exceptional customer experience.
I brought my vehicle in for major service, inclu
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by Venugopal
Employees Worked With
Joshua (Service Manager)
August 11, 2025
The general manager of Rick Case Kia in Duluth, Kendrick
Echols, was completely unhelpful when his store did not process any of my title paperwork for a car I bought and paid for in full. He didn't return p
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by julia
Employees Worked With
Kendrick Echols
