Rick Case Kia at Gwinnett Place

Rick Case was recommended to me by a co-worker. I had never thought of purchasing a Kia before as I had always been a Honda girl. I visited the dealer one evening with my daughter to look at a used Sore never thought of purchasing a Kia before as I had always been a Honda girl. I visited the dealer one evening with my daughter to look at a used Sorento they had. But when I found out about their warranty, I switched to a new one. The next morning I went in for a test drive after seeing the reviews in the Consumer Reports and immediately fell in love with it! Reggie and the other staff I encountered made my purchase so much easier than I had thought. I would recommend Rick Case Kia an Reggie Love. More

I was dreading the car-buying experience, but Matthew made it an absolute piece of cake! His pleasant demeanor, knowledge, professionalism, and willingness to go "that extra mile" to ensure the customer made it an absolute piece of cake! His pleasant demeanor, knowledge, professionalism, and willingness to go "that extra mile" to ensure the customer was completely satisfied was greatly appreciated! Matthew is definitely an asset to the Sales Team at Rick Case Kia! More

This kia dealership is very friendly every time I go in there to get my car serviced. I will continue to go as long as I own the car. And I will buy another vehicle in the future from Rick Case KIA. Thank there to get my car serviced. I will continue to go as long as I own the car. And I will buy another vehicle in the future from Rick Case KIA. Thank for all you do and keep up the good work Randi Randolph More

Great experience buying a new car there. Found the car I was looking for and made the whole process as painless as possible. The sales people (Matt and Tim) were very knowledgeable about the vehicle and to was looking for and made the whole process as painless as possible. The sales people (Matt and Tim) were very knowledgeable about the vehicle and took the time to show me the features. Also had a great experience working with Chase in the finance dept. More

Rick Case Kia went far and above my expectations in seeing to it that my experience with them was the best it could possibly be. I was loaned an automobile to drive for a couple of days to determine i seeing to it that my experience with them was the best it could possibly be. I was loaned an automobile to drive for a couple of days to determine if it was one I would want to purchase. When I made my decision to buy, my salesperson, Reggie Love, went to another dealership to pick up the auto for me and have it cleaned and ready to go when I came in to close the deal. I provided a target payment amount and that was achieved without a great amount of back and forth discussion. Reggie Love was a very attentive consultant to work with; all my questions were answered straightforwardly. I have already recommended the Rick Case dealership and Reggie Love specifically. More

Ease of buying vehicle. Found the car that I wanted with extras. Had a scratch on the vehicle which will be fixed without any problems I am sure. They stood by their word in finding me the car that I was extras. Had a scratch on the vehicle which will be fixed without any problems I am sure. They stood by their word in finding me the car that I was wanting for the price we agreed on. I will recommend to others More

This was the best experience that I have every had with a dealership. The employees offered excellent customer service and worked with us to ensure that we received the best deal possible. If you are looking dealership. The employees offered excellent customer service and worked with us to ensure that we received the best deal possible. If you are looking for a new or used vehicle I would highly recommend that you go to this dealership ahead of any others. We visited numerous locations prior to Rick Case and Rick Case was our last stop. More

We were fortunate to deal with several employees. Ron Adamson helped us initially and Marty went with us on the test drive. With the help of Ed Borg, we reached a deal that we were happy with and proceed Adamson helped us initially and Marty went with us on the test drive. With the help of Ed Borg, we reached a deal that we were happy with and proceeded with the purchase. Michael Whalen was our last contact before driving off the lot making sure that we were satisfied with everything. All employees played a part in helping us decide on purchasing from Rick Case Kia. More

These two individuals went above and beyond with making the buying process smooth, locating a car with the exact features we wanted and having it driven up from Florida the next day. They stayed late to h the buying process smooth, locating a car with the exact features we wanted and having it driven up from Florida the next day. They stayed late to help make this happen. They were personable and genuine. More

Went to this dealership after visiting Gwinnett Place Nissan and began looking at the 2011 Sportage. Reginald Love came over to help and take us for a test drive, but before leaving the lot he gave us an Nissan and began looking at the 2011 Sportage. Reginald Love came over to help and take us for a test drive, but before leaving the lot he gave us an indepth tour of the crossover. He was very pleasant, enthusiastic, and knew every detail of the vehicle inside and out. While driving he demonstrated features and gave us a rundown of what to expect from the preformance and luxury of the Sportage. You couldn't ask for a better sales person. He had the right amount of excitement, knowledge and tact to keep someone interested and not push you away from what he is showcasing. After the test driving the Sportage we went inside to talk numbers. Reginald was very hospitable; showing us to his desk, asking us if we would like anything to drink etc. While negotiating the Sportage he was very respectful, well mannered, and informative. Price negotiations took us to the sales manager and the perfect deal was met, no shady side deals, misinformation, or changeups once we went to the F&I manager. They stood by the deal that we struck and never changed up, even when it amounted to very little profit. Their attitudes were very friendly and polite and always well mannered. The F&I manager was extremely friendly as well as the rest of the staff. He showed genuine care in trying to find me the best rate possible, even beating the preapproved rate my credit union gave me. After seeing a crowd of people in the lobby, I mentioned that I may be holding him up from the other customers. He responded that this is my time, and did not try to rush any part of the process at all. I highly reccomend this dealership for the quality of their staff, products and services. The extra incentives offered at this dealership are equally phenominal and definetly sweeten the deal. I am very glad I went 30 miles out of my way to visit this dealership, it was well worth the drive. More