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Rick Case Kia Sunrise - Service Center

Sunrise, FL

3.7
67 Reviews

67 Reviews of Rick Case Kia Sunrise - Service Center

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November 25, 2019

excellent service Good attention, fast and good service the service advisor treat me gave me a cordial treatment; the wait was short, and the problem was fixed. thanks More

by mldgo@aol.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I do not know his name
Nov 25, 2019 -

Rick Case Kia Sunrise responded

We are so glad that you had a great experience with our dealership. Thank you so much for your review and 5-Star Rating!

November 16, 2019

High Quality Warranty Repair Rick Case Kia Services Department, through Ian Fergusson, provided Courteous, professional and very informative Service Attention to my Kia Optima 201 More

by Casalas0719
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ian Fergusson, Elvis Gamez
Nov 18, 2019 -

Rick Case Kia Sunrise responded

We are so glad you had a wonderful experience with our dealership. Thank you for your review and 5-Star Rating!

November 13, 2019

Service Department Enrique was just wonderful, as usual. I was in and out of the dealerships service department! I have seen Enrique a few times before, he always is v More

by flashg924
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Enrique Paredes
Nov 13, 2019 -

Rick Case Kia Sunrise responded

We are so glad Enrique was able to give you great customer service! Thank you so much for your review and 5-Star Rating!

November 12, 2019

My service advisor Brandon Mercado was excellent with us. He worked with us to provide great service to our KIA Sedona. We look forward to working with Brandon again. More

by Tchpe99
Recommend Dealer
Yes
Employees Worked With
Brandon Mercado
Nov 13, 2019 -

Rick Case Kia Sunrise responded

Thank you for your review and 5-Star Rating! We are so glad Brandon was able to provide you with a great experience!

November 09, 2019

Excellent service as always. Mr Paredes as always very professional an courteous service received during my service. The facilities and the service is number one in my book. 5 st More

by Kia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paredes
Nov 11, 2019 -

Rick Case Kia Sunrise responded

Thank you so much for your review and 5-Star Rating!

November 08, 2019

Quick and painless service! Went into Rick Case Kia for a regular maintenance on my KIA Sportage and was very impressed by the service staff’s friendly and helpful manner as well More

by Murray F
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cant remember
Nov 08, 2019 -

Rick Case Kia Sunrise responded

We appreciate your review and rating! Thank you so much for choosing Rick Case Kia and we look forward to serving you again in the future!

November 06, 2019

Once again I was pleased with the services that was provided to me at Rick Case Kia. Enrique Paredes, my service advisor was very professional, courteous, honest and concerned about meeting the needs More

by Dhar926
Recommend Dealer
Yes
Employees Worked With
Caroll Gil
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Enrique Paredes, Houssine Belghimi
Nov 07, 2019 -

Rick Case Kia Sunrise responded

Thank you for your review and 5-Star Rating! We are so glad that Enrique was able to provide you with great customer service!

October 31, 2019

Excellent Services Ian is a nice person and give great services, the service on time only wait few minutes. great place for buy a car or services to car. More

by Abrahan Martinez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ian
Nov 04, 2019 -

Rick Case Kia Sunrise responded

Thank you for your review and 5-Star Rating! We are so glad you had a great experience with our dealership!

October 30, 2019

Fantastic as always. I have never had an issue. As always was a great experience. I have never been to a dealership before that you can have the utmost confidence with. Daniel is service is fantas More

by Wendy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel in Service.
Oct 30, 2019 -

Rick Case Kia Sunrise responded

Thank you for your feedback and 5-Star Rating! We look forward to serving you again in the future. Sincerely, Rick Case Kia.

October 28, 2019

Excellent Service Enrique Paredes (service writer) at Kia Sawgrass is always extremely kind and helpful and explains everything perfectly. He always puts the customer f More

by Lina D
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Enrique Paredes
Oct 29, 2019 -

Rick Case Kia Sunrise responded

We are so glad you had a pleasant experience with our dealership! Thank you for your 5-Star Rating and for taking the time to leave us a review!

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