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Rick Case Kia Sunrise

Sunrise, FL

3.2
282 Reviews
In 1986, Rick Case Automotive Group opened America’s first Hyundai dealerships in Fort Lauderdale, FL and Atlanta, GA and became the nation’s largest dealer.
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14500 W Sunrise Blvd

Sunrise, FL

33323

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Showing 282 reviews

September 23, 2021

Kevin took great care of me today, with my maintenance appointment.He is so personal More

by MARSTOGENE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin
Sep 24, 2021 -

MARSTOGENE responded

Kevin took great care of me today, with my maintenance appointment.He is so personal

Sep 24, 2021 -

MARSTOGENE responded

Kevin took great care of me today, with my maintenance appointment.He is so personal

Sep 24, 2021 -

Rick Case Kia Sunrise responded

We appreciate your 5-star rating! :)

September 21, 2021

Excellent attention and service from Otto Aponte, and Jamal Sheikha, very highly recommended. Thank you so much More

by Rthurdekoos
Recommend Dealer
Yes
Employees Worked With
Jamal Sheikha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Otto Aponte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2021 -

Rick Case Kia Sunrise responded

Thank you for your 5-star rating!

September 10, 2021

I am very pleased with the professional service that I received at Kia. Juan Carlos the sales associate was great and very professional. The whole buying process was such a pleasure and the vehicle was pr More

by bjacquy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Carlos Concha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2021 -

Rick Case Kia Sunrise responded

We are so glad that you had a wonderful experience with Juan. Thank you for your 5-star rating and we hope to serve you again in the future!

August 29, 2021

I don't think I will have enough space to say how wonderful this dealership it. Ryan Williams was kind, patient and professional. He took his time and really made me feel special. I absolutely lov More

by lcapo0505
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jamal Sheikha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2021 -

Rick Case Kia Sunrise responded

We are so glad that Ryan provided you with such a great experience. Thank you for your 5-star rating and we hope to continue to serve you again in the future!

August 26, 2021

Very pleasant staff and helpful. James Robichaud is wonderful. He took his time with me, he was very patient. He explained all the technology with me, took his time and would recommend him as your next More

by Lynnie292000
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Robichaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Larson helped to get the deal done
Aug 26, 2021 -

Rick Case Kia Sunrise responded

We are so glad that James provided you with great customer service. Thank you for your 5-star rating!

August 26, 2021

From the moment I stepped into the dealership, the attention was incredible. Customer service was impeccable and Ryan Williams was extremely helpful and professional. He was very patient listening car More

by Mary T
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamal Sheikha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2021 -

Rick Case Kia Sunrise responded

We are so glad that you had a wonderful experience with Ryan Williams. Thank you so much for your 5-star rating and we hope to serve you again in the future!

August 25, 2021

Jason The Sales Person Lied and was never Honest When Sold Me a Car With That Said The Sales team Failed To Make 1.Call Back To Me Or My Family And Stacey I'm the Front Also Failed To Get 1 person to spe More

by You Will Find Out
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jason
Aug 26, 2021 -

Rick Case Kia Sunrise responded

We are sorry to hear about your recent experience with our dealership. If you could please consider contacting our general manager Jimy Contreras at jimycontreras@rickcase.com or 954-622-1558, to further discuss this matter. Thank you!

August 24, 2021

Love my Kia stinger, but the service department is horrible! This is the second time using them and both times has been a nightmare. No one calls me back, no communication like promised, Service guy i More

by dnegrin50
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Eddy Rodriguez
1.0
This rating includes all reviews, with more weight given to recent reviews.
August 20, 2021

Our experience was great the staff is very professional and kind, thank you to Ryan W. who helped us get a great car. He was very helpful, he even stayed very late to make sure we got everything we needed. More

by Grace K.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamal Sheikha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2021 -

Rick Case Kia Sunrise responded

We appreciate your 5-star rating Grace! :)

August 18, 2021

Rick Case Kia-Sunrise personnel made leasing a car easy, thanks to Frank Martinez my leasing agent. professional, helpful, courteous. Will definitely recommend Frank Martines. More

by jghibaudy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamal Sheikha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2021 -

Rick Case Kia Sunrise responded

We appreciate your 5-star rating! :)

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