Rick Case Kia Sunrise
Sunrise, FL
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 282 reviews
Excellent attention and service from Otto Aponte, and Jamal Sheikha, very highly recommended. Thank you so much Jamal Sheikha, very highly recommended. Thank you so much More
I am very pleased with the professional service that I received at Kia. Juan Carlos the sales associate was great and very professional. The whole buying process was such a pleasure and the vehicle was pr received at Kia. Juan Carlos the sales associate was great and very professional. The whole buying process was such a pleasure and the vehicle was presented and delivered to me in absolute pristine condition. Highly Recommend Juan Carlos and this Rick Case Kia dealership at Sunrise. More
I don't think I will have enough space to say how wonderful this dealership it. Ryan Williams was kind, patient and professional. He took his time and really made me feel special. I absolutely lov wonderful this dealership it. Ryan Williams was kind, patient and professional. He took his time and really made me feel special. I absolutely love my new car that he found for me. He made every effort to make me feel comfortable and valued. Jamal in finance made the experience easy and quick. He was kind and answered all my questions. Jimmy, the GM, was also right there to make me feel at ease. I have purchased many vehicles in my 77 years and I will tell you that this was the best experience ever. The kindness and respect I received from these people was exceptional and I would recommend them highly. They will all have a special place in my heart and in my prayrs. More
Very pleasant staff and helpful. James Robichaud is wonderful. He took his time with me, he was very patient. He explained all the technology with me, took his time and would recommend him as your next wonderful. He took his time with me, he was very patient. He explained all the technology with me, took his time and would recommend him as your next salesperson. Thank you again James More
From the moment I stepped into the dealership, the attention was incredible. Customer service was impeccable and Ryan Williams was extremely helpful and professional. He was very patient listening car attention was incredible. Customer service was impeccable and Ryan Williams was extremely helpful and professional. He was very patient listening carefully what I needed. He made me feel like his priority was to meet my needs. In no moment I felt like my credit wasn’t gonna be enough to make me a buyer which meant a lot because I was worried at the beginning. Ryan went above and beyond to make me feel welcomed and made sure I was happy with my purchase. Him and his manager Jamal Sheikha worked with me until the end! The store was closed but they didn’t stop working for me until I left with my new Kia happy. I am so satisfied with the experience I had and how well I was taken care of. 100% recommend! Which I actually already did to my friends and family. I am glad I made the choice to go to this location (didn’t have a great experience at the prior Nissan dealership) because the service and attention is definitely 5 stars! More
Jason The Sales Person Lied and was never Honest When Sold Me a Car With That Said The Sales team Failed To Make 1.Call Back To Me Or My Family And Stacey I'm the Front Also Failed To Get 1 person to spe Sold Me a Car With That Said The Sales team Failed To Make 1.Call Back To Me Or My Family And Stacey I'm the Front Also Failed To Get 1 person to speak to me I will go Further on Fraud issues and proof ..And This Is Rick Case More
Love my Kia stinger, but the service department is horrible! This is the second time using them and both times has been a nightmare. No one calls me back, no communication like promised, Service guy i horrible! This is the second time using them and both times has been a nightmare. No one calls me back, no communication like promised, Service guy is unfriendly, unapologetic ,doesn’t communicate as promised. I had a 9:30 AM appointment yesterday to get my oil changed, tires rotated, checked to see if there was a recall on my car and to look at my headlights to see if they needed to be adjusted. I never heard from my representative yesterday I started calling at 2:45 PM, after the 3rd phone call he answered and told me my car was never put in yesterday. After me getting very he got me a rental, I have text him several times today and I still have absolutely no update on what’s going on with my car. Well, he did say it might be done after 5 PM this is unbelievable. I’ve left two messages with the service manager it’s been 2 1/2 hours and he has not returned my call as well. POOR SERVICE!!!! Very frustrating. More
Our experience was great the staff is very professional and kind, thank you to Ryan W. who helped us get a great car. He was very helpful, he even stayed very late to make sure we got everything we needed. and kind, thank you to Ryan W. who helped us get a great car. He was very helpful, he even stayed very late to make sure we got everything we needed. Also want to thank Jamal S. who helped us finance the car. More
Rick Case Kia-Sunrise personnel made leasing a car easy, thanks to Frank Martinez my leasing agent. professional, helpful, courteous. Will definitely recommend Frank Martines. thanks to Frank Martinez my leasing agent. professional, helpful, courteous. Will definitely recommend Frank Martines. More