Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Rick Case Kia Sunrise
Sunrise, FL
282 Reviews
In 1986, Rick Case Automotive Group opened America’s first Hyundai dealerships in Fort Lauderdale, FL and Atlanta, GA and became the nation’s largest dealer.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 282 reviews
October 06, 2018
Go see Quinn at Rick Case Kia in SunriseI never post reviews I never post reviews; however after working with Quinn at Rick Case Kia locates in Sunrise I had to put the word out. If you need a car please go see I never post reviews; however after working with Quinn at Rick Case Kia locates in Sunrise I had to put the word out. If you need a car please go see Quinn, he was unbelievable, not to pushy, kind, funny, and made everything easy from beginning to end. I have purchased used cars, new cars, and even leased a vehicle and of my 8 car buying experiences this was by far the best! I was literally looking for a car for a year and visited multiple dealerships with some pretty horrible experiences. Save yourself the time and energy and go see Quinn. I would like to say that nobody paid me to do this and no I am not related to him. LOL : - ) More
by mangrin
October 01, 2018
Amazing guy Hugo, Brad, Bjorn and Dale are god's gift to customer service. I hope upper management see all the great work Hugo contributes. He went above and beyo Hugo, Brad, Bjorn and Dale are god's gift to customer service. I hope upper management see all the great work Hugo contributes. He went above and beyond to correct my issue and I cannot thank you enough for doing an excellent job by treating me right during my frustration. More
by KB
October 01, 2018
In.. Out.. Done Went to Rick Case off of a family recommendation and it was well worth it! Frank was honest and gave us the deal that helped sit right in our budget. Went to Rick Case off of a family recommendation and it was well worth it! Frank was honest and gave us the deal that helped sit right in our budget. He took the time to understand our situation and really kept that in mind when going over the cars. I would recommend people back to him any day and in 3 years when this is up I'll gladly go back! More
by MikeM
Employees Worked With
October 01, 2018
Excellent Really good customer services, quickly, efficient, and super professional and nice people. Couldn’t be more happy with my purchase and experience toda Really good customer services, quickly, efficient, and super professional and nice people. Couldn’t be more happy with my purchase and experience today. Totally recommend! More
by Marianna Leon
Employees Worked With
September 29, 2018
Back for another vehicle! Back to Rick Case Kia Sunrise to but a vehicle from Frank Martinez! He is honest, reliable and looks out for my family. Thank you Rick Case! Back to Rick Case Kia Sunrise to but a vehicle from Frank Martinez! He is honest, reliable and looks out for my family. Thank you Rick Case! More
by 1efollett
Employees Worked With
September 29, 2018
Frank Martinez is the best! Frank was able help get me in a vehicle and keep my payment low. He's the best and he took the time to explain everything to me. Will definitely reco Frank was able help get me in a vehicle and keep my payment low. He's the best and he took the time to explain everything to me. Will definitely recommend this place and Frank to everyone More
by Stupid28
Employees Worked With
September 27, 2018
Excellent Customer Service I've been a customer for 2 years now and whenever I take my car for it's regular maintenance, it's like they are trying to make a good first expressio I've been a customer for 2 years now and whenever I take my car for it's regular maintenance, it's like they are trying to make a good first expression every time! Brad Williams, my service rep, seems to go above and beyond every time I visit. He prepares me for future maintenance services, gives me status updates while I'm waiting and seems to treat me like I'm his only customer. I can't ask for any better service. More
by AndresForte2016
Employees Worked With
Brad Williams
September 27, 2018
Good Experience I downloaded the Carfax app, started following my vehicle & saw the price drop 3 times. I immediately messaged about my vehicle, got a prompt response I downloaded the Carfax app, started following my vehicle & saw the price drop 3 times. I immediately messaged about my vehicle, got a prompt response, filled out a quick credit app, took photos of my trade, and had an offer without ever going to the dealership. I highly recommend Rick Case Kia! More
by Lillyb23
September 24, 2018
Vey nice experience sincerely my best experience buying a car, the sales force very professional and polite witch make a huge different from other dealership. My salesman sincerely my best experience buying a car, the sales force very professional and polite witch make a huge different from other dealership. My salesman Christian was amazing and the Sales Manager fantastic!!!!!!!! More
by sydches1
September 21, 2018
Very good car place I enjoyed my time there I found a great car thank you all . very friendly. Beautiful car .loved my visit I will recommend you all to my friends and fa I enjoyed my time there I found a great car thank you all . very friendly. Beautiful car .loved my visit I will recommend you all to my friends and family . More
by Taylor1234
