Rick Case Kia Sunrise

very pleasant experience choosing a car We were met with Frank Martinez who turned out tobe the best car salesman we ever had. Gave us all the info needed to make the right decision for us. We were met with Frank Martinez who turned out tobe the best car salesman we ever had. Gave us all the info needed to make the right decision for us. More

Cared about me Frank Martinez did an excellent job at helping me find the best car for me. It was quick and easy. I wanted a specific color and interior. Frank Martinez did an excellent job at helping me find the best car for me. It was quick and easy. I wanted a specific color and interior. More

Awesome service Got me a Kia!!! loved the service Mr. Jerry Alvarez provided, my husband and i had questions which Mr. Alvarez provided answers to. Loved it, I truly Got me a Kia!!! loved the service Mr. Jerry Alvarez provided, my husband and i had questions which Mr. Alvarez provided answers to. Loved it, I truly recommend this place to anyone who is considering buying or even lease a car. More

Great Experience Let me just say that Rick Case Kia was actually the second dealership that we had visited that day. My wife and I had done all the research and knew e Let me just say that Rick Case Kia was actually the second dealership that we had visited that day. My wife and I had done all the research and knew exactly which car we wanted to lease. We showed up at the first dealership and I’ll just say there first offer was $2500 down more than the special offer on Kia’s national website. we went back and forth for about an hour and finally left because they refused to come close to the advertised special offer. We went to Rick Case and were met by Frankie Martinez. We found the car, he said “Let’s Make this easy, tell me what you can do and we we’ll try to make that happen.” 10 minutes later we had a deal. It was just over the Special offer but with the upgraded version of the car we originally wanted. Great team. Great people. Definitely recommend. More

Very nice Excelente atención. El Sr Frank ha sido siempre el vendedor cuando he comprado carros en Kia. Una persona muy agradable y profesional. Siempre me ayud Excelente atención. El Sr Frank ha sido siempre el vendedor cuando he comprado carros en Kia. Una persona muy agradable y profesional. Siempre me ayudó y orientó. Estoy segura que si tuviese que volver no dudaría en buscarlo a él. More

Amazing The staff was so nice and funny. Christian Maidana was welcoming and warming as he helped us out get a great car with a great deal. The staff was so nice and funny. Christian Maidana was welcoming and warming as he helped us out get a great car with a great deal. More

Longest worse service ever I’m typing this as I’m sitting in the waiting area for 3 hours and 15 minutes !!!!! This is ridiculous!! I had an OIL CHANGE appointment at 11 , is no I’m typing this as I’m sitting in the waiting area for 3 hours and 15 minutes !!!!! This is ridiculous!! I had an OIL CHANGE appointment at 11 , is now 2:15 and I’m still waiting !!! The person in the front keep saying is almost done!!! How long does it take for an oil change?????? Worst service ever !!!! More

Quinn Arellano He provided exceptional service and truly made the experience a very good one. My wife and I didn't feel pressured or rushed and when we had an issue He provided exceptional service and truly made the experience a very good one. My wife and I didn't feel pressured or rushed and when we had an issue shortly after purchasing the vehicle Quinn made sure that a resolution was found. I will purchase another vehicle from him in due season. More

Great Dealer/Great Prices/Great People Frank Martinez was our sales rep. He's the man. He made our transition from our 2015 Sedona to our new 2018 Sedona simple and sweet. He also showed us Frank Martinez was our sales rep. He's the man. He made our transition from our 2015 Sedona to our new 2018 Sedona simple and sweet. He also showed us the 2019 models while we were there but helped us focus on the 2018's that were reduced to clear them out. Like I said Frank Martinez is the man. Mincey from Hialeah More

Frank Martinez is great! We came to Rick Case Kia and was so lucky to get Frank Martinez as our salesman. He made the whole experience so pleasurable. Highly recommend. We came to Rick Case Kia and was so lucky to get Frank Martinez as our salesman. He made the whole experience so pleasurable. Highly recommend. More