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Rick Case Kia Sunrise

Sunrise, FL

3.2
282 Reviews
In 1986, Rick Case Automotive Group opened America’s first Hyundai dealerships in Fort Lauderdale, FL and Atlanta, GA and became the nation’s largest dealer.
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14500 W Sunrise Blvd

Sunrise, FL

33323

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Showing 282 reviews

October 19, 2019

Very Satisfied Mario Duran was our sales person he did an excellent job.. we are very satisfied with his knowledge and caring in the entire deal. Thank you .. More

by rosey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mario Duran Sales Christan Finance
Oct 21, 2019 -

Rick Case Kia Sunrise responded

Thank you for your review and rating! We look forward to serving you again!

October 17, 2019

Drive In service Had called to make appointment. Decided to stop by and Enrique said he could get it done now, if I had time. Worked for me. More

by Happy Customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eileen-Cashier; Enrique Paredes-Service Advisor
Oct 18, 2019 -

Rick Case Kia Sunrise responded

We are so glad Enrique provided you with great customer service! Thank you for your review and 5-Star Rating!

October 16, 2019

Interesting Went in for service for my Kia Sorento and walked out with a Pre-owned 2017 Kia Cadenza with all the bells and whistles.!! Thanks to Ryan Williams an More

by MEHPARADISETRAVEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamal Sheikha
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Williams
Oct 16, 2019 -

Rick Case Kia Sunrise responded

Thank you for your lovely review and rating! We are so glad that Ryan was able to provide you with great customer service. Congrats on your new vehicle!

October 14, 2019

Very unprofessional sales manager Mr Ozzie Fonseca was very unprofessional and complete jerk while in the process of negotiating a deal for a car will never step in the store again!!!! More

by Professor
Customer Service
Price
Recommend Dealer
No
Employees Worked With
Ozzie Fonseca
1.0
This rating includes all reviews, with more weight given to recent reviews.
Caroll Gil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2019 -

Rick Case Kia Sunrise responded

We are sorry to hear about your recent experience at our dealership. Please contact our Sales Manager Anthony Larson at (954) 683-3941 to further discuss this matter. Thank you!

October 09, 2019

Perfect customer experience, Thank You Rick Case Kia Sunrise Both Ladies were exceptional and very professional in making my used car buying experience fast and easy. After one phone conversation, I came in the More

by terrence305786
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stacy Nunez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caroll Gil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2019 -

Rick Case Kia Sunrise responded

Thank you for your review and 5-Star Rating! We are so glad you had a wonderful experience with our dealership and we look forward to serving you again!

October 08, 2019

Great place for buy a car Mario Duran is a best sales men, make a great attention and help, he work hard for help me to take a good deal. Every Staff help me to make posibble b More

by Abrahan Martinez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamal Sheikha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mario Duran
Oct 08, 2019 -

Rick Case Kia Sunrise responded

We are so glad you had a great experience at our dealership and that Mario provided you with excellent customer service! Thank you for your review and 5-Star Rating!

September 26, 2019

Best of the best Enrique Paredes is always very attentive and silves whatever problem I've had. It is a real pleasure to deal with him! From the salesman Otto when I More

by Carlos Portela
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamal Sheikha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Otto Aponte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Enrique Paredes, Elvis Gamez
Sep 26, 2019 -

Rick Case Kia Sunrise responded

Thank you for your lovely review and 5-Star Rating! We are so glad you had a great experience with our dealership and look forward to serving you again in the future.

September 23, 2019

Amazing Customer Service I wanted to take a minute to thank Mario Duran at Rick Case Kia for making my car-buying experience enjoyable. I have never experienced the attention More

by lenzius
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Mario Duran
Sep 24, 2019 -

Rick Case Kia Sunrise responded

We are so glad we were able to meet your expectations, and that Mario gave you a great experience. Thank you for your review and 5-Star Rating!

September 20, 2019

Kia purchase I recently purchased a new Kia at Rick Case Kia Sunrise & was very pleased with the attention I received. My sales person Carol was great. More

by LS
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Christian Maidana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caroll Gil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2019 -

Rick Case Kia Sunrise responded

Thank you for the lovely review and 5-Star Rating! We are so glad you had a wonderful experience at Rick Case Kia - Sunrise. Looking forward to serving you again!

September 03, 2019

Thank to Elvis Gamez for an excellent customer service I want to express a special thanks to Elvis Gamez for the excellent service and personal care! My wife and I came over to Kia Rick Case to drop the ca More

by Igor Korol
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ozzie Fonseca
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Elvis Gamez
Sep 09, 2019 -

Rick Case Kia Sunrise responded

Igor, we are happy to hear that we were able to meet your expectations and that Elvis provided you with excellent service. Thank you for your feedback and 5-star rating!

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