Rick Case Kia Sunrise

Wanted to take a second to thank Esteban Moreno, James Robichaud and Carol Gil for a great experience at Rick Case. Not only did I get a great deal, but I also received excellent/honest service from the Robichaud and Carol Gil for a great experience at Rick Case. Not only did I get a great deal, but I also received excellent/honest service from the Sales and Finance Department. I was in and out of the dealership faster than any other time I've purchased a vehicle. No runaround back and forth to close the deal. If you're looking for a new or used car don't waste your time going anywhere else. 10 Years 100k miles warranty on all new and used cars. AND, double the warranty on New Hyundai and Kia vehicles. OH, don't forget that they have INCREDIBLE finance rates for their new and used cars, WAY better than you can get with your own bank or credit union. ONE STOP SHOPPING done RIGHT!!! THANKS RICK CASE. Mannix A. More

Our experience with absolutely superb. Anthony Larson, Ted (finance) & Ryan Williams provided absolutely amazing customer service and was very professional. Ryan went above and beyond for us. He is a grea Ted (finance) & Ryan Williams provided absolutely amazing customer service and was very professional. Ryan went above and beyond for us. He is a great asset to Rick Case Kia Sunrise!! More

Mr. FRANK MARTÍNEZ is a Great profesional and very respectful, I felt like I was at home, Thanks FRANK for being so professional ok respectful, I felt like I was at home, Thanks FRANK for being so professional ok More

I had the worst experience with the service department this Friday 07/30/21. EDDY RODRIGUEZ my service advisor held my 2017 Kia Sportage all day long without telling me any updates all day long, ignoring this Friday 07/30/21. EDDY RODRIGUEZ my service advisor held my 2017 Kia Sportage all day long without telling me any updates all day long, ignoring my 3 phone calls all day, only to tell me on Saturday not only did not even look at the car( it's been there since 8am Friday), but they won't look at it today, because they because they only do services, so I have to wait on Monday as if my time means nothing. I scheduled my entire day and missed a day of work to have EDDY waste my time and money and not even care to look at my car. This is completely unacceptable. And they won't even give me a car loaner until they actually look at the and determine if the issue with my A/C is covered by the warranty. More

We were at the dealership on a very busy Sunday (7/18/21).although the place was hopping, Jimy Conteras, made sure we were comfortable until a salesman (Frank) was ready to spend some time with us. (7/18/21).although the place was hopping, Jimy Conteras, made sure we were comfortable until a salesman (Frank) was ready to spend some time with us. It's hard for me to give anything 5 stars, let alone a car dealer, but in the 50 years I've been buying cars, I have never had a more pleasurable experience purchasing. Thanks boys! More

From the beginning to the end we had a pleasant and fast buy. Daniel Delgado and Mr. Jamal made our purchase smooth and easy. They both had enormous patience with our questions and doubts. They took the tim buy. Daniel Delgado and Mr. Jamal made our purchase smooth and easy. They both had enormous patience with our questions and doubts. They took the time to explain and they really care. I am not a big fan of dealerships but so far Rick Case went far and beyond my expectation. Which normally is low when I have to deal with dealerships. I really recommend Rick Case Kia. Ask for Daniel and Mr. Jamal . More

VIP Manager knew I was a repeating prospective customer, and notifying me of a deal that would be beyond my intentions and they did not disappoint. The staff I interacted with were friendly and knew what I and notifying me of a deal that would be beyond my intentions and they did not disappoint. The staff I interacted with were friendly and knew what I needed without keeping me there too long. New car for great value. More

I bought a car today, great place. Honor the promised prices, great service! Everyone was very attentive. We love the negotiation and I will recommend it to my friends. prices, great service! Everyone was very attentive. We love the negotiation and I will recommend it to my friends. More

Anthony Larson is the bad apple working for a respectable organization known for its charity work in the community work. The issue had to be escalated to Rita Case who made it right within 15 minutes. Tha organization known for its charity work in the community work. The issue had to be escalated to Rita Case who made it right within 15 minutes. Thank you, Mrs. Case. More

Bad very bad services I am waiting for the manager and nobody call me they just want the money and don’t give any help to the customer very bad place don’t trust those people they sell me a car and the sa nobody call me they just want the money and don’t give any help to the customer very bad place don’t trust those people they sell me a car and the same day I have problem with the car and they told me that I can’t returnd the car an I still waiting for the manager horrible services More