Rick Case Hyundai Plantation - Service Center

Service Advisor, James Richardson at Rick Case Hyundai in Plantation is a star employee!!! Thanks James! Plantation is a star employee!!! Thanks James! More

The service team is great. Fast, polite, attentive. The waiting are is convenient and clean. Fast, polite, attentive. The waiting are is convenient and clean. More

I took my car (2022 Tucson Hybrid Limited) to the 7,500 miles checkup. They told me that this checkup includes several items: motor oil, filters, system checkup and tire rotation. This are the designer spe miles checkup. They told me that this checkup includes several items: motor oil, filters, system checkup and tire rotation. This are the designer specification for keeping the car for a good usable life. ( BTW we own the car is not a Lease).After the service, in my home, my son check the tire pressure and found that the tires were not rotated (the tires are marked), even though specified in the Invoice the gave me. Is this could a problem with the workshop supervising, or this is by default to save man-hours? Now we don’t trust this Rick Case Unit.(Plantation, Fort Lauderdale? Customer 1000616) Now we are suspicious. Did they make the whole service, particularly oil change/ filters? More

You guys have incredible service people especially Ernest, he is the number one reason I have keep this dealership for all this years. The way he talks to customers, explain and advise you about what Ernest, he is the number one reason I have keep this dealership for all this years. The way he talks to customers, explain and advise you about what your options are please thank you for having a person like him. More

I was attended by Tony Vrenna, he guided me througg the appointment process and explained everything clearly. The rest of the staff was also corteous. Thank you appointment process and explained everything clearly. The rest of the staff was also corteous. Thank you More

Tony Vrenna helped me with the appointment and explained everything clearly, the res roa the staff was also corteous. everything clearly, the res roa the staff was also corteous. More

Quick service with appointment only. Team was very friendly. For the service needed, the time estimated was perfect Team was very friendly. For the service needed, the time estimated was perfect More

Excellent service. Car fixed to my liking. Tom Owes was extremely helpful and a pleasure to work with. Car fixed to my liking. Tom Owes was extremely helpful and a pleasure to work with. More

My Service Rep, Tony, was very helpful, friendly and positive. Even went out of his way to show me settings I wasn’t familiar with. While leaving, my Sales Rep, Miguel, saw us and came outside to ma positive. Even went out of his way to show me settings I wasn’t familiar with. While leaving, my Sales Rep, Miguel, saw us and came outside to make sure everything was ok and remind me I could contact him if I had any questions. Even my 3 year old commented and said “those guys are really nice”. More

First and last visit to Rick Case. Service advisor was late to work so we ended up being served about 30 minutes late. Took almost two hours for a routine oil change with an appointmen Service advisor was late to work so we ended up being served about 30 minutes late. Took almost two hours for a routine oil change with an appointment!! This led to very poor and unprofessional communication at every level of our visit and then the dealership refused to correct a significant maintenance issue. Will not visit this dealer for service on our Hyundai again and would never go there for a purchase. Avoid at all cost!! More