Rick Case Hyundai Plantation - Service Center

Went for an oil change was in and out quicker than expected however received my car back with the service light still on and my tires with all different pressures. Needed to drive all the way back to expected however received my car back with the service light still on and my tires with all different pressures. Needed to drive all the way back to the dealer to fix the issue. More

Service was good they were quick and completed the work in the timeframe provided. I don’t have anything else to say in the timeframe provided. I don’t have anything else to say More

Easy to deal with, professional friendly. Taken care of my care 8 years no issues Taken care of my care 8 years no issues More

Fast, friendly and professional at same time. Waiting time is less then they said. Highly recommend Waiting time is less then they said. Highly recommend More

Stefano Vigil was very accommodating. I had an appt. for later in the day, but took me anyway. Fast, courteous, and very helpful. I had an appt. for later in the day, but took me anyway. Fast, courteous, and very helpful. More

I came with an appointment set for a regular maintenance and they took over 3 hrs to complete the job. Everyone came and left and I was the only one in the showroom. Having to go back and forth with the ser and they took over 3 hrs to complete the job. Everyone came and left and I was the only one in the showroom. Having to go back and forth with the service advisor, I finally got it but I found a scratch that wasn’t previously there when I dropped it off. This is my second worst experience here. Very disappointed More

Service Advisor, James Richardson at Rick Case Hyundai in Plantation is a star employee!!! Thanks James! Plantation is a star employee!!! Thanks James! More

The service team is great. Fast, polite, attentive. The waiting are is convenient and clean. Fast, polite, attentive. The waiting are is convenient and clean. More

I took my car (2022 Tucson Hybrid Limited) to the 7,500 miles checkup. They told me that this checkup includes several items: motor oil, filters, system checkup and tire rotation. This are the designer spe miles checkup. They told me that this checkup includes several items: motor oil, filters, system checkup and tire rotation. This are the designer specification for keeping the car for a good usable life. ( BTW we own the car is not a Lease).After the service, in my home, my son check the tire pressure and found that the tires were not rotated (the tires are marked), even though specified in the Invoice the gave me. Is this could a problem with the workshop supervising, or this is by default to save man-hours? Now we don’t trust this Rick Case Unit.(Plantation, Fort Lauderdale? Customer 1000616) Now we are suspicious. Did they make the whole service, particularly oil change/ filters? More

You guys have incredible service people especially Ernest, he is the number one reason I have keep this dealership for all this years. The way he talks to customers, explain and advise you about what Ernest, he is the number one reason I have keep this dealership for all this years. The way he talks to customers, explain and advise you about what your options are please thank you for having a person like him. More