Rick Case Hyundai Plantation - Service Center

Great service My car service at Rick Case in Plantation was great. The service man, I think his name was Neely was very courteous and helpful. My service was also My car service at Rick Case in Plantation was great. The service man, I think his name was Neely was very courteous and helpful. My service was also very fast. Thanks for the great service More

Service, maintenance. Professional, efficient service. Personnel were superior as well. Kept informed of process and on time. Well worth the trip. Would not hesitate to Professional, efficient service. Personnel were superior as well. Kept informed of process and on time. Well worth the trip. Would not hesitate to return for additional service. More

Great! Jose was very professional, helpful and friendly. My car was ready before he told me it would be. I would definetly reccomend this dealership & employ Jose was very professional, helpful and friendly. My car was ready before he told me it would be. I would definetly reccomend this dealership & employee to everyone. More

Excellence and professionalism I am very happy with the service performed to my vehicle Thanks to Stefano for being so professional Great customer service Very friendly Alwa I am very happy with the service performed to my vehicle Thanks to Stefano for being so professional Great customer service Very friendly Always demonstrated his excellent professional guidance More

Service Very helpful with my service the advisor Jose flechas the time was aproppiate with the work done today and the stay at the dealer was quite and entert Very helpful with my service the advisor Jose flechas the time was aproppiate with the work done today and the stay at the dealer was quite and entertained More

Service Dept. needs HELP in customer service!! Service department needs help! Customers are not priority, its what's in for themselves. I walked in to the service dept. office, not one customer the Service department needs help! Customers are not priority, its what's in for themselves. I walked in to the service dept. office, not one customer there nor in the showroom, cannot say employees are busy, Tom a service advisor was sitting on his desk, I walked up to his desk as he was writing notes with his head downward, this person did not even look up to acknowledge me and I know he heard me coming in from the door entering the office. I stood by him, 20 seconds went by, he did not even attempt to look up just to see who walked in. Another service advisor sitting behind him just starring at me, even that person did not even acknowledged me. I walked out and proceeded to the cashier desk hopefully my car keys and paperwork was there and ready to sign out, it was. WOW, no customer service. On another hand, these people DO NOT call you call you back when you leave a message! I wish they would answer the phone to begin with just to avoid leaving a message because you will not get a return call for sure. This dealership will never get my business on my next new car purchase. Collin Lord (service manager), you need to step it up and put some heat on your service employees, customer service should be a priority! More

Santa Fe Satisfaction! Donnie Barnes is definitely the Go-to-Guy at Rick Case Hyundai 441. His professionalism and expertise simply compliments his warm approach and transp Donnie Barnes is definitely the Go-to-Guy at Rick Case Hyundai 441. His professionalism and expertise simply compliments his warm approach and transparency. I stopped in to service my Sonata and was introduced to Donnie by Malik Saleh, another great person at RCH441, while I waited. After test driving the Santa Fe, I knew it was time to upgrade. Malik and Donnie made me feel comfortable by answering all my questions. I will send my friends and family to Mr. Barnes and you should too! More

A disappointment to say the least After taking my car in on 3 different occasions for check engine light, leaving my car there all day, and paying over $750, then having the check engi After taking my car in on 3 different occasions for check engine light, leaving my car there all day, and paying over $750, then having the check engine light turn on the very next day each time...It's safe to say these guys are the worst! I am extremely unsatisfied with the work done here. I will contact Hyundai to let them know about this terrible experience. These service members are incompetent, do not know how to take care of a customer, and worse of all, they lie right to your face. Colin, the service manager, is rude and does not know how to get things done. These guys are scammers! I won't go back here again. Be warned!! More